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14 Tho Xuong Lane, Au Trieu, Hoan Kiem, Hanoi, Vietnam
8 March 2016
24 February 2016
눇The rooms were great, the Wifi worked, and the staff provided us with excellent recommendations on the area. We used the hotel as our base to visit Ha Long Bay, and they were accomodating in organizing an airport transfer for us and storing our luggage for a night.
7 March 2016
눉Hotel tours are a little expensive, but Martin guaranteed that the services are better than the cheaper ones. I would NOT recommend the food/authentic vietnamese tour. It's not worth your time and money for less than (2) hours ($30), with just a couple of restaurants to chose from. I wish they could also put a shower mat on the floor because the shower tile can get slippery when wet/showering.
눇Staff are unusually very pleasant and helpful - as with my current experience here in Hue, I wish the western world could emulate the hospitality and customer service Vietnam offers to their guests. The manager Martin would go out of his way just to help you and make sure your stay is pleasant and at par with your expectations. The rooms are clean and huge and you're greeted with real red Rose petals in bed. The location is a few feet away from St Peters cathedral, right in the middle of the old town. Breakfast is personalized with lots of options to choose from. Wifi is great. Good job Martin, Michelle, Lana, and Tom. You guys are excellent!
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