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221 Pham Ngu Lao, District 1, Ho Chi Minh City, Vietnam
August 14, 2016
August 12, 2016
눉extremely dissapointed with how the lady receptionist treat us. She was so rude to us during check in, Questions wasn't welcome and she just ignore us most of the time and gave us the bitchy giggling smile when we ask some basic questions. Unprofessional. I guess, dragon palace ll will seriously be ruin by impolite staffs. I've been once and I will never return or recommends my friends to stay here.
August 13, 2016
눉You have to give reception your passport as a deposit during the stay - our passports were lost by reception and we found them in a corner behind the printer on the floor after searching by ourselves for a long time and hence almost missed or return flight, Room very dirty, especially the sheets, furniture old Shower water was so hot that shower could not be used and there was no possibility to change the temperature Breakfast in sticky and dirty basement without any windows, food not edible (we had to go to Starbucks around the corner to get breakfast)
눇Good location, staff friendly and helpful, some rooms looked better than ours - maybe we were unlucky
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