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26-28 Tran Cao Van, Hue, Vietnam
16 August 2015
7 August 2015
눉A lot.. On arriving I had to change 2 times from room because one smelled bad and had a not working airco (207), the second one (302) was very small and smelled even whorst. Room 407 was ok bud not really cleaned and the airco started leaking water so much that we had put a towel on the floor. Phone wasn't working either. The attitude of the staff, the 'one plate' rule for breakfast. I ordered american breakfast and I got one pice of bacon the size of a slice tomato, one sandwich etc. Very little food and if I wanted more I had to pay extra... The hygiene wasn't very good either. The laundry service is bad too, only cold water, so better go somewhere else if you want it clean. I do have to say, 2 male staff members where OK, a young kid and a guy with a handicap, in fact he was very nice! Oh and but train tickets art the station. Very easy and it will safe you 500m per ticket. Hotel try's to sell you one for 1 mil while on station it is half that price
눇The shower was nice and the bed ok, that's about it
8 August 2015
눉Room was not as described - pictures were of a bigger fancier room, room size and facility description was off (never the less best deal at the time). Even though the staff were not able to solve all our problems, such as the wifi not reaching our room, they did their best efforts and their smiles and kindness made up for it.
눇We especially appreciated the sweetness of the staff. Thank you Yuan(Hoan?) We will miss your smiles!
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