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4A-4B Bao Khanh , Hoan Kiem, Hanoi, Vietnam
December 6, 2015
눉We arrived at our hotel at 12:45 am to be told we had no room. I had my confirmation booking on hand but apparently I still did not have a room. They had 1 room that they advise that we could have to be told 15mins later we can't have as someone else needs the room in the morning, they advised us they will put us in another hotel. 15mins we waited and by this time we are very very tired to be told that they told us they can't move us.......... Eventually we got put in the original room they were going to give us..... It was quite disappointing and tiring. Rooms are small. Not 32sqm as advertised. And don't bother paying extra for a balcony room as its a French balcony I did not feel safe.
눇Location was great.
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