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20 Lo Su , Hoan Kiem, Hanoi, Vietnam
23 December 2015
눉The hotel thought we had eaten a bar of chocolate from our mini fridge but we hadn't. The hotel manager said the maid must have made a mistake and would have the money deducted from her wages. I wish they not told me this as it didn't make me feel good. They also tried to charge me double the room rate and if I hadn't checked they would have done. No apology given.
눇The location is great
17 December 2015
눇Ms Nice and her staff were so welcoming and helpful. They went out of their way to ensure we were comfortable and having a great time. We felt very well looked after. The breakfast was awesome too.
19 December 2015
눇Great staff!! Convenient location and helpful and friendly staff willing to organise transfers, tours etc.
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