Everything, the beds were 2 beds put next to each other, it was not the room I ordered and saw online, the door couldn't even close so I slept with the door open, I had someone come knco on the door wanting to get out, it was uncomfortable the bed was making a lot of noise, it was just a lot wrong

The fact that there was a roof over my head

Stayed in April 2024

The lady was caught not changing the sheets by her boss.

The environment and the overall venue setup, but they need to open the bar.

Stayed in January 2024

There wasn’t enough privacy The blanket was dirty The fridge was not working The lights weren’t working etc.

I did not have breakfast The location was peaceful

Stayed in July 2023

On the internet they said they have WiFi but the place had no wifi. The blankets were also not enough.

Nothing, they was no breakfast included.

Stayed in June 2023

The main reason I booked the place was for the hot tub - but the hot water stopped after about 30 seconds so we could not use it. No rubbish bin in the room! Basin tap in the bathroom not working properly. Gate was closed and the buzzer button was broken when I arrived - and no-one came to open. I had to call three times. They then had to check my booking-com booking which took quite long. The house rules say "be quiet after 10 pm" but there was a massive party going on at the pool area until the early hours - mostly by people who were not sleep-in guests. All in all not pleasant even though the place has lots of potential. Just poor management.

Stayed in March 2023

Tv it was not working, and fan water was cold

room

Stayed in November 2022

The place is clean and nice. The reception it's good, But the gate is manually and you can't open for yourself.

Stayed in December 2022

On second night bedding was not changed. No toilet paper was given on second night .room was not cleaned on second night. Bathroom no lights,fan was not working. Bedroom window not properly closing

Place looks good and friendly staff and willing to help

Stayed in December 2022

Dirty, door not closing, TV not working, no towel, no sanitary etc

Location

Stayed in November 2022

Couldn't sleep there werr things moving on my body even days after was still scratching

Not applicable

Stayed in November 2022

Was no toiletries in the bathrooms ,globes were of was dark no lights

At least you sell or cater breakfast per stay and should be inclusive on the payment

Stayed in October 2022

the room

nothing

Stayed in October 2022

The admin is tiresome. We had to wait 30 min even with the proof of payment and booking for the owner Bruno. A more effective way is needed but aside from that, all is fine. Also, I felt like a thief or fraudster. Like with the admin issue, apparently my booking had to be confirmed with the owner (check it’s authenticity) and when I checked out, they had to check if I didn’t steal anything. I understand these issues but I feel like a more subtle solution is needed.

Place is clean

Stayed in May 2022

Everything

Nothing

Stayed in April 2022

showers

change prices for double room

Stayed in April 2022

Bed bathroom

Nothing beds was old shower was not working also toilet doesn't flush

Stayed in February 2022

We had no power because of load shedding and the property had no backup power, not even a candle was offered. There were no toiletries not even soap, the bedding was dusty , stained pillows and there was gum on the main bedroom toilet seat.

The location was good & stuff were friendly.

Stayed in March 2022

Everything else went south The staff was not clean The room was not 100% clean TV was not working no DSTV no ariel Drain was not working so the Shower takes time to clear water hence causing the water to overflow. No towels in the room Sheets not clean

The neighborhood of the place is peaceful.

Stayed in December 2021

No remote for the gate, have to call everytime you go out, no lights if the electricity is gone, not even given a notice about Eskom load shedding, no bath caps,only one bed side table, no tea sets on our rooms, they dont clean the rooms, only after you have finished staying, there is a lot

Modern rooms, nice curtains. Not far from shopping center.

Stayed in November 2021

There was no WiFi connection.

The bed was comfortable.

Stayed in September 2021

There weren't any towels for us to dry ourselves and soap. Also we had to wait for hours until we were directed to our room and they take long to open their gates

Breakfast wasn't even served but the location was amazing.

Stayed in April 2021

Everything and the fact that I had to pay extra from what I've seen on booking.com

I didn't like anything at all

Stayed in January 2024

The property advertised is NOT what my colleague got. The accommodation could not find her booking. She did not feel safe. She left right away and we booked another place.

The property advertised is NOT what my colleague got. The accommodation could not find her booking. She did not feel safe. She left right away and we booked another place.

Stayed in December 2023

we were expecting a better service than what we got there, even their pool was not in use because of its dirtiness

No breakfast, location was ok, complex near by

Stayed in January 2024