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Reviews of Clouds Estate

Helshoogte Road, 7600 Stellenbosch, South Africa

#9 of 38 hotels in Stellenbosch

Guests' Choice

Review Score

Based on 156 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.4

  • Location

    9.7

  • Facilities

    9.2

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    9.0

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Showing 1 - 25

  • Reviewed: April 8, 2024

    10
    Amazing location for a milestone birthday
    • Leisure trip
    • Family with young children
    • Two-Bedroom Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    It’s impossible to dislike anything

    Absolutely everything

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Beautiful, luxury accomodation with spectacular views. Definitely recommend!
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing- it was all fantastic

    Beautiful location and view. Rooms were nicely furnished

    Stayed in April 2024

  • Reviewed: March 29, 2024

    10
    Super relaxing in beautiful surroundings
    • Leisure trip
    • Couple
    • Deluxe Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    What a beautiful place to relax! The views are amazing and it's very peaceful. The villa we stayed at is spacious with a large terrace. The villas share a pool, located beautifully and so comfortable with great loungers. The restaurant has the same gorgeous view and the food is great. The great thing is also that they have a gate directly to the Delaire-Graff estate for wine tasting, dinner. They have a fantastic restaurant.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    9.0
    A very happy couple of days
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 2 nights

    The continental breakfast offer was a little 'industrial'. Nothing in to really lift the spririts. And an evening plate had to be sent back becasue the falafel was rock hard.

    The location is stunning. and the connection to Delaire via golf buggy very nice. The room was comfortable, though too close to the generator used in load shedding periods.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    10
    Blissful four nights in a wonderful laid back wine farm in a magic part of Stellenbosch
    • Leisure trip
    • Couple
    • Deluxe Villa
    • Stayed 4 nights
    • Submitted from a mobile device

    No gym!

    Brilliant location , great views from the rooms very laid back style , amazing staff and breakfasts fab . Very inclusive

    Stayed in February 2024

  • Reviewed: February 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Villa
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are maybe ever so slight tired and I’ve had better breakfasts at this price point but these are really minor quibbles

    Just stunning location with the most spectacular views, the pools and rooms/villas are amazing and a good welcome package.

    Stayed in February 2024

  • Reviewed: January 24, 2024

    9.0
    Beautiful setting
    • Leisure trip
    • Group
    • Two-Bedroom Villa
    • Stayed 3 nights

    Some of the staff were great, but some, particularly in the restaurant weren't very attentive at all. The main pool was absolutely freezing, it would be great if it could be heated to take the edge off.

    Lovely property in a great setting with fabulous views. We had the 2 bedroom villa which is very nice, although I do find it a bit odd that it doesn't have any kitchen facilities. The quality of the food we had at breakfast and lunch was great. The view from the pool is stunning and loungers were very comfy. The wines have really improved in recent years and we enjoyed our complimentary tasting over lunch, just wish we had room in our suitcases to take some home.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    10
    Beautiful stay - highly recommended!
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful surroundings. Fantastic wines and breakfast - and the golf cart through inter-leading door to Delairre for dinner was an awesome touch

    Stayed in December 2023

  • Reviewed: January 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathrooms in the villas could be updated. The rooms have been designed by a man for a man. No long hanging space for dresses, shortage of plug sockets and mirrors for drying hair, no magnifying mirrors for applying makeup. The pool by the villas is only serviced once a day and a shortage of towels whereas the pool by the restaurant has drinking water and sun tan lotion provided and padded loungers. It just lacks luxury.

    The breakfasts, the friendly staff, comfy beds, space in the villas, the tranquility of the estate.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    10
    Stunning views in the midst of Stellenbosch
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    If anything worth mentioning, than that the food was only average. But that’s complaining on a high level

    Stunning views, close to all other wineyards. Perfect for resting the mind and conduct the wine tastings trips

    Stayed in December 2023

  • Reviewed: January 7, 2024

    9.0
    Refreshing stay
    • Leisure trip
    • Couple
    • Deluxe Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was a bit hard, otherwise everything else was great.

    Great location , stunning and tranquil place to relax and recharge. Staff are very helpful and friendly.

    Stayed in January 2024

  • Reviewed: December 22, 2023

    10
    Blissful place with unbelievable view. Stay was too short.
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    The pool is sensational. Such a nice touch to have waters and suntan lotion there. Location is amazing with awesome views. Wish I was there for longer.

    Stayed in November 2023

  • Reviewed: December 19, 2023

    9.0
    As always excellent, reluctant to leave.
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We think the food slightly lets it down. For such a superb place would expect a somewhat higher standard hence overall only a 9.

    This was our 4th stay at Clouds. Immaculate rooms, excellent staff and of course the unbeatable view.

    Stayed in December 2023

  • Reviewed: November 21, 2023

    9.0
    Lovely place
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Modern facilities and luxurious

    Stayed in November 2023

  • Reviewed: November 17, 2023

    10
    An amazing 2 night stay. We visited numerous vineyards in the area.
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, staff, food

    Stayed in November 2023

  • Reviewed: November 11, 2023

    9.0
    Stunning views in the mist scenic part of the wine region
    • Leisure trip
    • Couple
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Views were stunning Breakfast and dinner both great Staff helpful and friendly Wonderful intro to the region with a complimentary wine tasting on arrival

    Stayed in November 2023

  • Reviewed: November 9, 2023

    8.0
    Lovely place to relax and enjoy the view
    • Leisure trip
    • Couple
    • Deluxe Villa
    • Stayed 1 night
    • Submitted from a mobile device

    We liked it all, just the weather want great during our stay, not in the properties hand.

    Super nice interior What a stunning view Super friendly staff

    Stayed in November 2023

  • Reviewed: November 3, 2023

    8.0
    Fabulous location to relax after wine tasting in the region.
    • Leisure trip
    • Group
    • Luxury Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pillows were not very soft. Some of the garden furniture is starting to look a bit tired.

    Beautiful views. Lovely pool. Very friendly staff. Fantastic wines and delicious food.

    Stayed in November 2023

  • Reviewed: October 23, 2023

    10
    Amazing views, support by a very support and awesome staff
    • Leisure trip
    • Couple
    • Deluxe Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing views, support by a very support and awesome staff

    Stayed in October 2023

  • Reviewed: October 11, 2023

    9.0
    Exceptional, restful and just suburb service levels by the absolutely pleasant staff.
    • Leisure trip
    • Couple
    • Deluxe Villa
    • Stayed 2 nights

    Dinner menu is a bit limited, maybe look at expanding it.

    Breakfast was great. The location is fantastic. Staff are super amazing

    Stayed in October 2023

  • Reviewed: September 10, 2023

    10
    Wonderful Wine Country Hotel
    • Leisure trip
    • Family with young children
    • Luxury Double Room
    • Stayed 2 nights

    What a nice hotel in the middle of wine country. View from our room was exceptional. Staff was very warm and the food was excellent. They even had a bottle of their wine in our room.

    Stayed in September 2023

  • Reviewed: August 20, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Villa
    • Stayed 2 nights
    • Submitted from a mobile device

    All around wonderful stay, the food is delicious for breakfast lunch and dinner. Great staff!

    Stayed in August 2023

  • Reviewed: June 10, 2023

    10
    Great stay on a wine estate.
    • Leisure trip
    • Couple
    • Standard Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The inn has the feel of an art gallery. It is beautifully decorated. Located between the two major wine region towns. We were provided with a complementary bottle of their estate wine and snacks. The wine was excellent! We were there off season but they kept kitchen open for our late dinner which was delicious. Clouds has a back gate to shuttle you to winery next door for your enjoyment of their wonderful restaurant. Breakfast at Clouds was very nice.

    Stayed in June 2023

  • Reviewed: May 31, 2023

    8.0
    has potential.. but …
    • Leisure trip
    • Couple
    • Deluxe Villa
    • Stayed 3 nights
    • Submitted from a mobile device

    missing attention to details .. staff was quite slow and not very helpful .. at night no access to the property while load shedding.. so waiting outside in the darkness at gate for 25 min without anyone answering on the provided phone numbers!!! thanks god I remembered that there is a gate from the Delaire Graeff property… so asked the security there to drive through Delaire Graeff to come to our apartment finally .. wasn’t a nice experience in the middle of the night

    nice views.. apartment quite spacious

    Stayed in May 2023

Showing 1 - 25

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