No hot water. No emergency lights when load shedding

Location and personal service was great

Stayed in August 2023

Staff friendly and helpful

No breakfast, location was in quite residential area.

Stayed in April 2023

Since we were traveling with a toddler, the stairs were a constant worry for us. They were very steep and need some refurbishment to make them more even and safe, especially for wet weather. The room had beautiful african artifacts on the wall. Our toddler was a mission to want to continuously remove and play with them which was a headache because I didn't get a moment of relaxation in. The room didn't provide privacy for the bathroom which was very awkward for my husband. The pillows need replacing as they are caked in dirt. It didn't feel like a guesthouse, which is what one would like to feel when one books a place to stay. We also had to pay a key deposit of R500. This is a total new for me because that should be included in the price one pays for the room... It has been refunded, but when you are confronted with a payment of R500 for a key after traveling all day. Then having to sign a huge page of rules... WT F?! Since when are paying guests forced to sign an entire list of rules? I don't mind signing something small to say if something breaks its my responsibility to pay for it, but a page.... Its a bit of a put off for the establishment that has been advertised on the app. The fact that the booking is also fully nonrefundable is a big problem when plans change and you need to get home asap. We stayed one out of four nights. They got 3 nights bonus from us.... I am sure if tables were turned, the owners also wouldn't be too happy customers.

The building itself was beautiful and authentic. It is situated right next to a beautiful forest with hiking trails nearby. They helped find my phone when I realized I had lost it in our rush to get home.

Stayed in April 2023

Asked for a bathroom via booking system which was available, but when got there it was far from the room and did not meet our expectation. Happy with the plan they made to accomodate us.

Stayed in March 2023

There were no sharp knives example steak knives. No basic cooking utensils example egg lifter. Wifi was only detected by TV. TV had to stand on kitchen table thus no comfort there. Could not leave my pet alone to go to town. Was told it is not allowed.

It's peaceful and quiet. We'll located. Was left undisturbed. Definitely a contractors accommodation. Just enough there for you not to complain. Ideal for short term stay and you4 are willing to ruff it up a bit.

Stayed in March 2023

We did not eat breakfast

Stayed in January 2023

Bedding The place was definitely NOT worth money I spent...There was also some funny smell

I did not take their breakfast

Stayed in September 2022

The bathroom was outside, it was a but scary at night.. Only if they could put it on the ad so I could've been better prepared for an outside bathroom. Outside bathroom is OK, if you know what to bring

It was quaint and clean, and warm. Very comfortable.

Stayed in July 2022

None

Friendly at the reception Close to town

Stayed in April 2022

Outdated, need fixing & paint. I complained about blocked shower & toilet running constantlly. 2 plate stove was faulty & had to complain and they did come and assist. Ran out of toilet paper, only got 1 and a half roll for 6 days had to go ask for another roll. Light switches only at door. Curtains need washing.

Nothing much, bedding was clean and unit was cleaned every 2nd day. Self catering unit bathroom was clean & unit neat.

Stayed in April 2022

Did not like too much. Booked a family room advertised as with shared bathroom. Got told on arrival that the bathrooms were outside….and if we wanted to upgrade to have a bathroom inside it would cost R200 more. Pillows were disgustingly dirty, flat or lumpy-take your pick. The towel rail was totally broken. Advertised with mountain view but definitely no view.

near town

Stayed in March 2022

Amanda was really helpful and friendly. Very accommodating to our needs.

Stayed in March 2024

The Owner was rude and told me to pay cash om my arrival or l must leave his premises l explained to him that l have paid online but he was not interested he insisted that l must cancel with booking.com after that l paid extra R700.00

Nothing at all

Stayed in March 2024

Owners were very friendly and ready to assist.

Stayed in February 2024

No wifi no TV

Reception was very bad we had to spend time caring our bags yet we have paid Took long to show our room

Stayed in November 2023

Unhygienic dirty blankets, stinking floor rug, shower door falling, no proper parking, dirty swimming pool, distrust of guests by the management for taking ID copies of the guest, lack of communication in terms of deposit on arrival and delay in refund, bed and bedding in poor conditions, plates with cracks. The reception area is poorly arranged.... the list is endless. The place is very unhygienic, pathetic and doesn't deserve to receive guests.

Willingness of the Receptionist to assist

Stayed in October 2023

They called me while I was on my way there and insisted on payment over the phone. They wanted my card details whilst I was driving and on my way there to make payment and check in at the same time. I refused and explained I'm on my way and the receptionist said "sorry we cannot wait for you to come and pay"

Nothing

Stayed in August 2023

Nothing to worry about.

Not included.

Stayed in August 2023

It definitely wasn't clean. It could do with a fresh coat of paint. There was no gas in the cannister. The room smelled musty, the shower floor was suspect, there was no wifi reception, the chairs in the courtyard, the shower, the kitchen cupboard under the sink were all filthy.

The area and the look of the main house

Stayed in August 2023

Sharing a bathroom and shower with another couple. Being told that I am "lucky" to get a room as they do not reserve rooms for those who did not pay upfront.

When I get there, I was told that since I didn't pay upfront they did not reserve any room for us. Initially, they sounded like they didn't know who we are despite the fact that we booked and had called them earlier. They gave us a room with no bathroom or shower, we had to share an outside toilet with another couple and use their shower in the morning. The whole experience was highly unpleasant.

Stayed in July 2023

Their staff are very rude

No noise

Stayed in May 2023

Shower only hot or cold, nor medium

Would reccomend

Stayed in May 2023

Power backup during loadshedding would b recommendable

Didn't have brekkie

Stayed in May 2023

This review is hidden because it doesn't meet our guidelines.