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No. 1 Sixth Avenue, 6500 Mossel Bay, South Africa
29 January 2016
27 January 2016
눉We had a confirmed booking but on ringing to say we were running late because of GPS meltdown, were informed by the manager, I believe Mrs Meyer, who had left the premises, that our room was no longer available.. She claimed we were suppose to confirm before 6pm that we were coming. No such requirement was on the booking.com confirmation and as we had only booked the night before, did not even consider that might be required. The manager made no apology and left us looking for alternative accommodation Christmas week, at 9.15pm. We visited the "Manor" the next morning to clarify why, when we had a confirmed booking and, at that stage believed we had paid for it, to be informed by the polite receptionist that the manager was too busy to speak with us then and we would have to come back at 2pm if we wanted to speak with her. I consider this absolute rude, totally unprofessional and arrogant attitude. One observation made, without seeing accommodation of course, a claustrophobic dining/sitting area.
25 January 2016
눉A little re-vamp would be a welcome addition.
눇Very Enjoyable stay but made more so by the Staff that went out there way to make our vacation great.
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