1 Rietvlei Road, 6600 Plettenberg Bay, South Africa
#5 of 33 hotels in Plettenberg Bay
Guests' ChoiceBased on 265 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.6
Facilities
9.4
Staff
9.3
Value for money
8.7
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 27, 2024
Sebastian
United KingdomMaybe a few food and drink options throughout the day.
We thought Emily Moon was incredibly charming and interesting. The food was great and staff were generally lovely.
Stayed in March 2024
Reviewed: March 17, 2024
Yves
SwitzerlandEven after 10 years still a great place. Well maintained and good hospitality.
Stayed in February 2024
Reviewed: March 12, 2024
Gordon
United KingdomIt's in high demand so booking well in advance is advised.
Very clean, very comfortable accommodation in a separate chalet with lovely views over the surrounding countryside.
Stayed in February 2024
Reviewed: March 10, 2024
Liezel
South AfricaMini bar very overpriced. The bubble bath doesn't actually make any bubbles, and the slippers are those cheap disposable ones, which for the price could be better quality. Overall though we enjoyed our stay, we are not sure if it is worth the money paid.
The breakfast was a nice extra and delicious! Dinner at the restaurant was also outstanding. The room was neat and clean and the most beautiful location overlooking the winding river!
Stayed in March 2024
Reviewed: March 9, 2024
Pam
United KingdomNothing
Outstandingly
Stayed in March 2024
Reviewed: March 8, 2024
Daniël
NetherlandsThe bottled water provided in the room was the bare minimum. We ran out of water each day before dinner even though spending the day outside of the hotel.
Amazing views, great destination, great menus
Stayed in March 2024
Reviewed: March 5, 2024
Andrea
United KingdomWould be great if the restaurant was still open for lunch but I think they stopped doing this awhile ago. Maybe more comfy chairs or loungers for the rooms patio/deck
Everything was amazing, our room looked over the river and was almost completely private from neighbours. Lots of nice little touches in the room. We enjoyed also being able to take the kayak out on the river. The restaurant was also wonderful with great meals and well priced. Staff wonderful and kind. This was our favourite stay in South Africa
Stayed in February 2024
Reviewed: March 3, 2024
Benno
ItalyThe view was just beautiful! We enjoyed staying at the pool in the evening and having a drink while watching sunset on the terrace! The interior was very special with a lot of little details! Food was also very delicious!
Stayed in February 2024
Reviewed: February 29, 2024
Nicole
South Africaadvertised an aircon on booking.com but there was only a fan and it was very hot!
Stunning setting, gardens and beautiful room. Food was excellent at the restaurant and a great breakfast
Stayed in February 2024
Reviewed: February 28, 2024
Thomas
GermanyMagnificent location, eclectic and stunning interior design, warm & friendly staff, delicious food (for goodness sake have the butter chicken curry, it is life-affirming), and views for days that change every 10 minutes as the sun moves along its course. Highly recommend.
Stayed in February 2024
Reviewed: February 27, 2024
Annemarie
NetherlandsFood was mediocre
Voew of the rooms is amazing and very comfortable. Very helpfull staff.
Stayed in February 2024
Reviewed: February 25, 2024
Matthys
South AfricaThe dissimilarity to any other establishment, vibtant colours will lots of special areas. A surprise around each corner
Stayed in February 2024
Reviewed: February 24, 2024
Mina
SwitzerlandEverything was lovely, highly recommend!
Stayed in February 2024
Reviewed: February 22, 2024
Lindsay
SwitzerlandN/A
This is such a beautiful location we didn’t make it into town. We chose the restaurant first and accommodation second so we could relax and enjoy my birthday celebration. The food was incredible (and so affordable) and the hospitality some of the best we’ve had in SA.
Stayed in February 2024
Reviewed: February 19, 2024
Stephan
South AfricaNothing
Everything
Stayed in February 2024
Reviewed: February 17, 2024
Alexander
United KingdomPool area and walkways very tired…better at night than in the cold light of day
Super bedroom and restaurant
Stayed in February 2024
Reviewed: February 14, 2024
Kimberley
United States of AmericaBEAUTIFUL location. Host was personable and gracious. Lovely meal onsite.
Stayed in February 2024
Reviewed: February 11, 2024
Rohan
South AfricaUnfortunately our sleep was disturbed by the noisy air conditioner and fridge switching on and off. Perhaps the fridge could be placed in the cupboard in the dressing room?
Breakfast was good. I just didn't like being forced to sit at a table right next to a family with 3 noisy small children just because the waiters all wanted the tables they were serving to be close to one another. We loved the canoeing and swimming in the pool. And our request for a special table for dinner (it was our wedding anniversary) was successful, making our evening even more special. The food was delicious and service was very good.
Stayed in February 2024
Reviewed: February 10, 2024
Gabriela
SpainUnique in design and location with friendly service and focus on luxury comfort
Stayed in February 2024
Reviewed: February 6, 2024
Joanna
United KingdomNo faults
A very special place to stay . Can’t fault it and just sorry only had availability for 1 night .
Stayed in February 2024
Reviewed: January 30, 2024
B_reist
NetherlandsThey don't provide lunch or non-alcoholic beverages throughout the day, despite having two restaurants, which struck us as odd. However, the housekeeping staff kindly prepared a sandwich for us.
It's a really beautiful lodge. The reception, the pool, the restaurant all very beautiful. Very serene kind of vibe. Great room with a cute little garden and an outside shower (love it). Great breakfast.
Stayed in January 2024
Reviewed: January 27, 2024
James
United KingdomThe rooms and views were amazing. The rooms were clean and big, staff were amazing,
Stayed in January 2024
Reviewed: January 26, 2024
Sebastian
United KingdomExcellent Location, Lovely Room, staff and food excellent
Stayed in January 2024
Reviewed: January 23, 2024
Mike
United KingdomOur River facing room needed updating.
Great restaurant food/atmosphere. Brilliant customer service.
Stayed in January 2024
Vila Nova de Milfontes, Portugal
Hlinsko, Czech Republic
Waco, USA
Mudanya, Turkey
Altfraunhofen, Germany
Porto Frade, Brazil
Denizli, Turkey
Darjeeling, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content