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138 Rivonia Road, Sandton, 2196 Johannesburg, South Africa
January 16, 2015
눉Staff should have double checked special arrangements and sorted them out. We arrived at the airport at midnight to find no driver there to pick us up. We waited 45mins for someone to come after phoning the hotel a couple of times. Then the bed for our third child was not made up and ready so we had to wait further.
눇Staff helpful and promptly sorted out problems
June 17, 2014
눉The handling of the booking was incompetent. The HHonors card was provided at arrival but ignored by the receptionist, who did nothing to fix it. The room rate was wrong and the included breakfast was not recognized. We therefore missed one breakfast. One receptionist even had the nerve to tell me that is was my problem, which I should sort out with booking.com only. Wifi is still not included in the room, which for a Hilton is rather bad.
눇location is good as it is close to Sandton shopping centre
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