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Reviews of Manhattan Suites Apartments

Esplanade Road, Century City, 7441 Cape Town, South Africa

Review Score

Based on 56 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.4

  • Facilities

    8.1

  • Staff

    8.5

  • Value for money

    8.4

  • Free WiFi

    7.2

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Showing 1 - 25

  • Reviewed: September 27, 2021

    9.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    The Air- Condition was not working and the room was cold

    Everything

    Stayed in September 2021

  • Reviewed: August 16, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    There was nothing not to like. Staff was friendly. Also very helpful.

    The view. Everything is closeby

    Stayed in August 2021

  • Reviewed: July 1, 2021

    7.0
    Good
    • Business trip
    • Solo traveler
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    No WiFi Electricity ran out

    Comfortable

    Stayed in June 2021

  • Reviewed: June 27, 2021

    8.0
    Stay was amazing
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The door could not open of the room.

    Liked everything of the suite

    Stayed in June 2021

  • Reviewed: June 17, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights

    the place was dusty and a ensuite should of been in this unit

    Stayed in April 2021

  • Reviewed: May 19, 2021

    9.0
    Best location ever
    • Business trip
    • Solo traveler
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe the location of the bed near the door, and location of the apartment near the lift landing. Occasionally you could hear the noises from the passage corridor. There was a time where a terrible smell from a smoking individual outside find its way into the apartment, and that was not at all pleasant, but I know this was external.

    Location, proximity to canal walk mall, safe and ease of Uber transfer to the airport etc. very clean

    Stayed in May 2021

  • Reviewed: May 17, 2021

    9.0
    Great location, spacious apartment and awesome staff
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Awesome, friendly service from all staff.Spacious room. Good locatipn. Quick checkin. Secure parking, helpful staff.

    Stayed in May 2021

  • Reviewed: May 5, 2021

    9.0
    Very good 9 / 10
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Just a dstv interruption; for almost 24 hours.Was not good for the children

    Everythining was very good: excellent view over the smart city.I really enjoyed the unlimited fiber Wifi...

    Stayed in May 2021

  • Reviewed: May 3, 2021

    8.0
    Very Good
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    The dstv signal

    The location

    Stayed in May 2021

  • Reviewed: May 2, 2021

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Studio Apartment
    • Stayed 2 nights

    Great location close to Canal Walk and nice surroundings. Suite was well equipped, clean and comfortable.

    Stayed in May 2021

  • Reviewed: May 2, 2021

    7.0
    great stay
    • Leisure trip
    • Solo traveler
    • Studio Apartment
    • Stayed 1 night

    The unbearable noise that was coming every time a tap was being used by someone wither up stairs or next to my unit. The noise woke me up a couple of times as the water pipe sound was unbearable to ignore.

    absolutely great location with the gorgeous views

    Stayed in April 2021

  • Reviewed: September 2, 2021

    10
    Ash
    • Leisure trip
    • Solo traveler
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Everything about it

    Stayed in August 2021

  • Reviewed: August 20, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    No extra blankets. Cold. TV remote not working.No batteries. Smoke odour in rooms. No help with luggage.

    Position. Modern. Quiet

    Stayed in August 2021

  • Reviewed: August 1, 2021

    1.0
    Very very bad experience
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Second time staying here, first time was good experience but second time was terrible!! The apartment next to me and my daughter had a huge loud party going in till after 3 at night, and further down the hall another very loud party! At 2h30 at night the fire alarm went of in the hallway we waited for staff to come to investigate but nobody showed ! We tried to phone the receiption but somebody at another hotel answered and said thy cant help us because the were connected with this venue but is not any more! At this time the alarm went off again and I left my daughter alone in the room and went into the hall to try and see what was going on, next door there was loud sexual noises coming from the apartment suite 506!! The alarm was still screaming and I went down to the receiption, the staff member there was not helpful at all, he was just trying to silence the alarm in the control centre behing him not really giving any attention to me. His English was very poor. Another staff member came and just told me she thinks that the people next to us was smoking in their room and this is why the alarm went off, not even willing to go and investigate if it was smoking of even a fire. I inisted that she goes with me to my room what she did but did not want to knock at the apartment next door to ask them to stop what was going on for the whole night. I reported this at the downstairs offices the next morning, after a night without any sleep, so I really hope this matter will be addresed!

    Good location

    Stayed in July 2021

  • Reviewed: June 25, 2021

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    Twin beds for a couple No coffee provided No extra blankets No room orientation

    Stayed in June 2021

  • Reviewed: June 7, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    No 2 point plug available to charge phone.

    2 bathroom is always a winner.

    Stayed in June 2021

  • Reviewed: May 30, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted from a mobile device

    Wifi was turned off 7 am on checkout day.Was still busy with work online and it was a bit inconvenient. Would have preferred it turned off when I checked out or at least by 11 which is the cut off time for check out. Also the aircon remote seemed not to work.

    I liked the room setup and comfortability with a nice ambiance. I also found the proximity to the mall quite handy. Staff very friendly and helpful. Room had all the necessary amenities.

    Stayed in May 2021

  • Reviewed: May 30, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like the lack of hygiene practices in the rooms. I felt like it was not cleaned correctly overall the setup os one of a kind but surfaces, and toilet area needs to be cleaned properly

    I loved the setup of the apartment as well as the view etc

    Stayed in May 2021

  • Reviewed: May 23, 2021

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The room next to mine were noisy and playing loud music until after 1h30 AM. I phoned and there was no one to complain or move me away from the noisy room. I then walked down to the security after 12 AM, they handled the situation with lack of urgency. I got no sleep. The noise went on and on and on and all the following morning was a "I'm sorry" from the receptionist.

    Stayed in May 2021

  • Reviewed: May 16, 2021

    4.0
    Amenities need upgrades
    • Business trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    The tv was not a smart tv which meant we had to use our mobile devices to stream online, the air conditioner is faulty as we attempted to switch on a cooler temp but instead it switched off and randomly switch on full blast and would just stop after a few minutes.

    Perfectly located, friendly staff, amazing views, free super fast WIFI, very neat and tidy.

    Stayed in May 2021

  • Reviewed: May 15, 2021

    6.0
    Marvelous
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Access cards technology that deactivates when held closer to other devices and not informative on cards self.

    Would love to have some next time

    Stayed in May 2021

  • Reviewed: May 7, 2021

    10
    It was marvelous
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted from a mobile device

    TV for losing signal all the time

    Safety and quiet

    Stayed in April 2021

  • Reviewed: May 2, 2021

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Studio Apartment
    • Stayed 1 night
    • Submitted from a mobile device

    staff attitude and place was dirty

    the location

    Stayed in May 2021

  • Reviewed: April 29, 2021

    4.0
    I was very happy by location and my Room was very clean. But we have complained about TV 📺 since
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 6 nights
    • Submitted from a mobile device

    I like Location was best quite and very present I really loved Location so much. Problem I have was been accused of still pillows. I enjoyed my Holiday but when I got home I received Disappointing email sound like we been accused of still pillows 😑 taking Flysafair.co.za to go still pillows in cape town? Really. I loved staying at Manhattan Suites Conferencing only Problems I hard was 📺 was not working and again pillows was not comfortable shockingly now been accused still two Extra Pillows in cupboard that we didn't even see. Please think twice before you even sending emails asking guests about things that they never even see. The person who was cleaning our room so called house keeper she would or reception come to see as next day and do inspection now after I have arrived Home you asking me pillows that I didn't even see. I need in apologies.

    Location looks good and safe 👌

    Stayed in April 2021

  • Reviewed: April 26, 2021

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Studio Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Clean big space

    Quite

    Stayed in April 2021

Showing 1 - 25

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