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  5. Reviews of Premier Hotel The Winkler

Reviews of Premier Hotel The Winkler This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

R538 Numbi Gate Road, 1240 White River, South Africa

#14 of 19 hotels in White River

Guests' Choice

Review Score

Based on 494 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 23, 2024

    8.0
    My stay was amazing. I really enjoyed staying in this hotel. It is safe
    • Leisure trip
    • Group
    • Standard Room with twin beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The place could do with an upgrade in the rooms to have modern furnishes as it still has the oldish look. There is no gym so if you’re an active person then there’s no way for you to work out

    The location is perfect .its close to most sightseeing places.The staff was very friendly. The premises were clean and beautiful.There are springboks roam inn around the property which is very beautiful. There is a tennis court n a trampoline and swings for those with kids.

    Stayed in March 2024

  • Reviewed: April 21, 2024

    9.0
    Luxury
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The quality of the TV and channels. Maybe invest in smart TV’s so kids can watch Youtube

    The services was luxurious- my room was very spacious - it made me and my kids feel home away from home. The views were amazing

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Expectations met
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Toilet too high and uncomfortable for me

    The location

    Stayed in April 2024

  • Reviewed: March 11, 2024

    9.0
    Our stay was spectacular! Will definitely come back!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night

    The outdoor seating had spider-webs which gave the impression that it hadn't been cleaned in a while.

    The Breakfast was amazing, we were even given the option to have our breakfast prepared for us so that we could have it in our suite. The service and staff were absolutely spectacular! Thank you for an amazing stay, next time, we will stay longer! Clean suite, amazing views, fresh air, clear skies, and a fridge that works. We left feeling well-rested and refreshed!

    Stayed in March 2024

  • Reviewed: March 11, 2024

    7.0
    We would like to thank Amos, our bar steward and waiter for organising a table for two for dinner on the terrace.
    • Leisure trip
    • Couple
    • Standard Room with Double Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Property is currently undergoing renovations

    Lovely grounds, nice pool.

    Stayed in March 2024

  • Reviewed: February 19, 2024

    8.0
    comfortable safe and friendly
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    no breakfast

    Stayed in February 2024

  • Reviewed: January 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    As a tennis player,I did not like the condition of tennis courts

    The hotel staff was very friendly. The facilities were clean and it was a very comfortable place, with amenities close by . We really enjoyed our stay

    Stayed in December 2023

  • Reviewed: January 6, 2024

    9.0
    Excellent location and service, with decent price
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night

    The location is very nice with a huge park, good infrastructure (pool, table tennis, billard). The service was outstanding both at check-in and afterwards at dinner. The food was very good. The room was huge, very comfortable with coffee machine.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room with Double Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    The room that we got is not for someone who is allergic to carpet. The carpet was smelling as if it was wet, which caused the room not to smell fresh

    The place was clean, and the breakfast was amazing

    Stayed in January 2024

  • Reviewed: January 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room service wasn’t available during the stay and the restaurant only offered a buffet!

    Stayed in January 2024

  • Reviewed: January 4, 2024

    7.0
    Almost exceptional
    • Leisure trip
    • Couple
    • Standard Room with Double Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed mattress was very old and dirty. When we removed the bedding in attempt to make our own bed, the mattress was filled with dark marks and stains. We left the trip with a rash and bed bug bites all over our bodies. The place deserves a 10 but the bed mattresses really needs to be fixed.

    I loved that they had a variety of indoor facilities . The food and the staff members were great. The yard is great for kids to play on. Beautiful landscape, the gardens are well maintained and a very serene place to relax.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    8.0
    The staff was very friendly and helpful. We had a wonderful stay.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    How far the disabled room was from the rest of the facilities.

    The reception and location is beautiful.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    9.0
    I had the best stay, so relaxing and therapeutic.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hot breakfast was too oily and salty

    Stayed in December 2023

  • Reviewed: November 13, 2023

    7.0
    I was a good stay after all, sort out the issue of breakfast
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like the fact that the staff came knocking on our door before our check out time. I thought that the hotel communicates with the staff and let them know if they can come into the room after the guest have left . I saw on booking.com that the room included breakfast only to be told it doesn’t that’s the reason we booked the place from the beginning.

    I liked the place and the facilities that were there and the rooms met my expectations. I like that I could see the animals roaming around the pool area as well

    Stayed in November 2023

  • Reviewed: October 30, 2023

    8.0
    Great family stay with good entertainment facilities on and off site
    • Leisure trip
    • Family with young children
    • Suite with King Bed and Sleeper Couch
    • Stayed 3 nights
    • Submitted from a mobile device

    Some of the fittings are showing their age

    Wonderful nature based stay that suits families

    Stayed in October 2023

  • Reviewed: October 15, 2023

    8.0
    ACCOMODATIVE AND PRACTICAL
    • Business trip
    • Solo traveler
    • Standard Room with Double Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Training Venue too small for my class and air conditioner noisy

    Stayed in October 2023

  • Reviewed: October 11, 2023

    9.0
    Fantastic place value for money
    • Leisure trip
    • Couple
    • Standard Room with Double Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Their sewerage system should be fixed I dnt think their 100 percent the toilets could easily block

    Everything about the place is beautiful the staff was so friendly the buffet breakfasts so nice and fresh the place is quite birds are singing it is just giving peace of mind and all that breathtaking moments

    Stayed in October 2023

  • Reviewed: September 28, 2023

    8.0
    We really enjoyed our stay. The staff was very friendly and helpful.
    • Leisure trip
    • Family with young children
    • Standard Room with Double Bed
    • Stayed 2 nights

    The breakfast was delicious. really enjoyed it.

    Stayed in August 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with King Bed and Sleeper Couch
    • Stayed 2 nights
    • Submitted from a mobile device

    The key was giving problems every time we open The carpet on the corridor was not flat on the surface

    Staff is friendly and helpful Breakfast was exceptional Pool was well looked after The rooms were clean and spacious

    Stayed in September 2023

  • Reviewed: September 24, 2023

    7.0
    Good but will definitely not be returning! Nothing stood out for me to wish for a second stay! A lot more effort can be
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The buffet ran out! Chicken ran out and my husband had to complain. They brought us some pieces of dry breast meat! The food was good but would have expected more flavour. Lamb stew was incorrectly labelled as beef and my husband doesn’t like lamb. Limited selection in the buffet. Dessert was good. The pictures show a body of water other than the pool! All I saw there was the pool. I did not see the river/ body of water in the pictures. Had to queue for eggs in the morning. To be honest could include poached eggs so as to reduce queue. Very basic breakfast wasn’t wow! Fruits ran out. The fish cakes were probably the only unique thing I had.

    Scenery and the guys at reception were very good!! That guy and lady are super friendly. It’s a pitty I did not get their names 🙂 The room was as advertised 🙂

    Stayed in September 2023

  • Reviewed: September 9, 2023

    8.0
    Great break in a busy work schedule
    • Business trip
    • Couple
    • Standard Room with Double Bed
    • Stayed 1 night
    • Submitted from a mobile device

    We really enjoyed the outdoors Chess set, with some excellent cocktails before the gauntlet was laid down 😁

    Stayed in September 2023

  • Reviewed: August 30, 2023

    7.0
    Good
    • Business trip
    • Group
    • Standard Room with Double Bed
    • Stayed 1 night

    Wonderful staff. The staff made my stay comfortable the assisted willingly & went an extra mile.

    Stayed in August 2023

  • Reviewed: July 26, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room with Double Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    We got offered a room with known warm water issues, had to move to another room with known locking issues. That was not appreciated

    They are pro-active in their breakfast offers and call clients to ensure they access the offer

    Stayed in July 2023

  • Reviewed: July 22, 2023

    8.0
    Family was content and happy
    • Leisure trip
    • Family with young children
    • Suite with King Bed and Sleeper Couch
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The staff was professional

    Stayed in July 2023

Showing 1 - 25

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