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  5. Reviews of Ruby Stone Boutique Hotel

Reviews of Ruby Stone Boutique Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

15 Bekker Street, Fauna Park, 0699 Polokwane, South Africa

#13 of 27 hotels in Polokwane

Guests' Choice

Review Score

Based on 460 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.3

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    7.0
    Smooth venue,breakfast value for money.
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Bed was comfortable

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Business trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The kitchen staff is rude when enquiring about food.

    Breakfast portions

    Stayed in March 2024

  • Reviewed: April 14, 2024

    9.0
    It was alright
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The towels were not star white, they need new clean white ones. The robe was not clean,

    Beautiful and value for money. The breakfast is served from 7 am, but a provision was made for me because I had to leave early.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Need some maintenance work and more garden and a pool would be good.

    Excellent service, especially from the kitchen staff. Lovely decor. Staff went out of their way to cater to all ones needs. Great place to stay for business trips. Great location.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Great and peaceful stay
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The set up in the rooms and space was great

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Stay was good
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not sure, but tha passage way could be more "cozy"....felt like a prison🤣🤣

    The rooms were proper and the bed comfy

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff Mr Prince was very friendly warm reception. Big and spacious rooms and comfortable beds

    Stayed in March 2024

  • Reviewed: March 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Facilities not clean. Remote had stains, kettle was stained as well

    Stayed in February 2024

  • Reviewed: March 11, 2024

    8.0
    Value for money
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I liked the breakand enjoyed it. However my husband and I had runny tummy after having the breakfast, hardly an hour later.

    The place was nice and very quiet

    Stayed in March 2024

  • Reviewed: February 20, 2024

    7.0
    It's a good place to stay.
    • Business trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    Nothing not to like

    I liked the way the communication before the booking was conducted after booking via bookings.com The food was great from the dinner to the breakfast.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    Wonderful short stay in a beautiful hotel with tasty food served by lovely staff team.
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing in particular.

    Spacious rooms and great tasty breakfast. The staff was very helpful and welcoming.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet was leaking The food they said is buffet but the juice doesn't have the ice was hot.

    Staff was nice to us especially Khomotxo The food was fantastic There was iron and ironing board in the rooms Keep up the good work guys

    Stayed in February 2024

  • Reviewed: February 15, 2024

    8.0
    Great hotel in Polokwane..
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 3 nights

    All good..

    Room was great.. Electricity back up during loadsheading.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly Stuff

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Business stop over
    • Business trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    For the price you can't complain. Just be aware of you check-in times and let them know in advance if you need food if arriving after 20:00.

    The staff were very friendly and went beyond expectations to assist us with our earlier check out and even brought us breakfast at the airport.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Good facilities, friendly staff, overall a very pleasant stay.
    • Business trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 5 nights

    I had two dinners at the hotel - both were tasty and well prepared, but the hotel could not provide all the options they had on their menu. One evening my order was only given to the kitchen after the time I requested my meal to be ready.

    The hotel offered a range of breakfast options. I had fresh fruit and yogurt and was happy with what I had received. The hotel is very well located - easy to find off main routes, in a quiet suburban area.

    Stayed in February 2024

  • Reviewed: January 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast had limited options

    The room was spacious

    Stayed in December 2023

  • Reviewed: January 23, 2024

    8.0
    Very good and enjoyable
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights

    Nothing

    Everything

    Stayed in November 2023

  • Reviewed: January 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Blanket from wardrobe was itchy as if things are biting

    Keep it up

    Stayed in January 2024

  • Reviewed: January 7, 2024

    9.0
    Staff was amazing, food exceptional, especially the supper.
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff was amazing. There was a misunderstanding in terms of my bookings upon my arrival but it was sorted out within a blink of an eye😊❤️

    Stayed in January 2024

  • Reviewed: January 2, 2024

    7.0
    Experience
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The fact that what's written here on the booking.com at the vanue I didn't offer but while on this app it says it's included. The Jacuzzi ain't working the bar they said it's out of stock I mean I stayed there for for two nights. On this app it says that the room that I booked for has Spa included without additional cost but when I reached there they said at additional cost... There's no activities there. Actually what's written on this booking.com 95% of it are not offered there... The only thing is breakfast and big room

    I like how the staff are so friendly and welcoming and also how the room was so big. And also the breakfast in bed was awesome and the fact that they said its unlimited even thou didn't try it out. They don't keep you waiting at the gate...

    Stayed in January 2024

  • Reviewed: December 12, 2023

    8.0
    We had a great stay, highly recommend this place for anyone looking for accommodation around PLK.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Our room was close to the entrance, I just wish they can put a “do not make noise after 10pm” note by the door for anyone coming in late. It was quite disturbing waking from people chatting and laughing out load by the corridor.

    My partner and I absolutely loved the breakfast, particularly the ruby breakfast. The kitchen staff were really nice people (shout out to Tshimangadzo) what a friendly and welcoming lady. Keep up the fantastic service!

    Stayed in December 2023

  • Reviewed: December 11, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The cook was a bit moody which made me uncomfortable to speak to her about breakfast orders sometimes. The furniture in the room seemed a bit worn and had stains.

    The breakfast was nice. The receptionist was polite. .

    Stayed in December 2023

  • Reviewed: December 5, 2023

    7.0
    Perfect leisure but disturbed by other guests
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the guests were making a lot of noise in the very early hours of the morning, between 01:00 and 6:00, however there was no one to reprimand them.

    I liked the facility, entire staff, breakfast and cleanliness.

    Stayed in December 2023

Showing 1 - 25

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