Skip to main content
  1. Hotel reviews homepage
  2. South Africa hotel reviews
  3. Western Cape hotel reviews
  4. Cape Town hotel reviews
  5. Reviews of Sugar Hotel

Reviews of Sugar Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Corner of Main Road and Boundary Road, Green Point, 8005 Cape Town, South Africa

#149 of 203 hotels in Cape Town

Guests' Choice

Review Score

Based on 600 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: March 18, 2024

    8.0
    Good location and value for money.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Glass was dirty upon our arrival - had lip stains on it

    Good location

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Cape Town Stay
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted from a mobile device

    Leaving to go home!

    Lovely little boutique hotel close to the Waterfront. Staff were lovely and very accommodating. We had a fantastic time.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    Nice location and clean rooms.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel needs maintenance. Furniture on the verandah needs cleaning, painting, replacement. Breakfast no sauces, coffee machine broken

    Location close to all amenities, waterfront, city centre, beaches

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    A little sugar
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Smallish room, overcooked eggs. Pillows to hard.

    Location was perfect. Great shower. Best French Toast.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    9.0
    Comfortable, stay with friendly staff helping as.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    The staff was very friendly and really try to assist us in any possable way. The room was clean, a littly tiny but it was value for money. Breakfast was very good.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our stay is always amazing and we will be back!!

    Stayed in February 2024

  • Reviewed: March 2, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The standard bedroom we had might be small for long stays.

    Very good location, close by walk to V&A area. Good quality price.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    7.0
    A short stay at the end of our holidaybefor catching flight home staff were very helpful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The Hotel has a slightly tired look to it on certain areas however there were refurbishment/redecoration being done during our stay

    Location is great just a 10min walk to the VandA waterfront but with restaurants and bars within 2 mins walk

    Stayed in February 2024

  • Reviewed: February 17, 2024

    7.0
    I’m had a great experience
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The dog

    Location

    Stayed in February 2024

  • Reviewed: February 12, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights

    There was loadshedding!

    Stayed in February 2024

  • Reviewed: February 9, 2024

    7.0
    Pleasant for one or two night stay in City
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of facilities like pool and drinks facilities on hand had to go out to find soft or alcoholic beverages and no food available after breakfast but room did have a fridge and a decent coffee maker but only one pod each supplied. Breakfast menu very limited.

    Room very nice and staff very accommodating and helpful. Nice building and location felt safe and clean to walk around .

    Stayed in February 2024

  • Reviewed: February 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    The safe in the room was not working, no generator or other tools like flashlight available for rooms in case of power outages

    Large rooms, only a few minutes walk away from the V&A Waterfront, friendly and supportive staff, the very nice and friendly "hotel dog" :-)

    Stayed in February 2024

  • Reviewed: January 22, 2024

    7.0
    We enjoyed our stay but were disappointed as we thought the hotel had a restaurant. Breakfast was good but the staff who
    • Business trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The fact that there was no restaurant.

    The location was good, the room was clean and we had a good breakfast

    Stayed in January 2024

  • Reviewed: January 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was nothing close to a 5 star Hotel. And parking for Hotel shocking

    Room was clean but way to small. Did not like the toilet and shower in the room

    Stayed in January 2024

  • Reviewed: January 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 4 nights
    • Submitted from a mobile device

    Very poor breakfast options, you had to choose everyday from the same menu, mostly egg choices and everyday the same 10 choices, there was nothing with chocolate in the breakfast menu.

    Good location, clean rooms

    Stayed in January 2024

  • Reviewed: January 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Only 4 parking spots available, alternative parking is off street. No swimming pool

    Stayed in December 2023

  • Reviewed: January 11, 2024

    8.0
    Comfortabel short stay close to W&A Waterfront
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    -

    Spacious and neat with safe off street parking, close proximity to W&A waterfront although we initially thought it was walking distance this was not practical. Staff was friendly and helpful.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    7.0
    Enjoyed our stay, good value for money will book again hopefully next time breakfast staff are trained up.
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of trained staff at breakfast, group of 4 people did not get breakfast at the same time, order was delivered incorrectly.

    Friendly and helpful staff at reception, spacious rooms. Walking distance from various restaurants.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    Perfect location and better than expected
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The only downside was the upgraded room to a pool but pool and patio were covered in bird poop and dirty otherwise great stay

    Perfect location and better than expected

    Stayed in December 2023

  • Reviewed: December 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Small dark room. No coffee due to loadshedding. Just get good instant coffee then, or plunger.

    Good location. Good breakfast. Clean rooms.

    Stayed in November 2023

  • Reviewed: December 28, 2023

    8.0
    Nice smaller hotel
    • Leisure trip
    • Solo traveler
    • Budget Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room had quite a strong smell of damp

    Good price and quite convenient for the V&A waterfront

    Stayed in November 2023

  • Reviewed: December 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    Breakfast was very good. Location great.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Vacant reception on arrival

    Exceptional clean room & lovely crisp linen!

    Stayed in December 2023

  • Reviewed: November 24, 2023

    8.0
    Wonderful and relaxing
    • Business trip
    • Solo traveler
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    In the beginning I was scared of the dog , but soon discovered it was a friendly family dog.

    Room was spacious and neat , location is perfect near restaurants and other amenities.

    Stayed in November 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: