Not a huge fan of the open plan bathroom set-up in our room but to be fair this was highlighted at the booking stage. Impossible to have dinner in the on-site restaurant due to high number of external reservations from non-residents. Hotel bar closes rather early, e.g. 9 / 9:30pm.

Very smooth check-in and all staff were friendly and professional - Dylan was especially helpful throughput our stay. Lovely room overlooking the bay and breakfast was very good. Great location with a choice of restaurants and bars in the immediate vicinity and a wider choice also within walking / short taxi drive distance. Reception supplied towels for our trip to the beach.

Stayed in March 2024

This was a stunning hotel. Our room was amazing, clean, and had everything we could want, including the views. Dylan, the host, was very helpful and knowledgeable, as were the staff at reception. This was my little piece of heaven, and I will definitely be coming back.

Stayed in April 2024

Everything was wonderful. And I will return again

We loved everything! We were very happy together an upgrade. A first on booking.com Normally I get the worst room in the hotel. But with The Lofts hotel. I got the BEST room in the house Thank you Lofts….

Stayed in March 2024

Recommended for breakfast: nearby bakery. Beautiful, very special setup within an old boatshed. Highly motivated, superfriendly and helpful staff.

Stayed in March 2024

Not much!!!

We enjoyed everything about this hotel from the staff to the rooms and facilities. The restaurants were excellent, too.

Stayed in March 2024

It is outstanding especially the staff, the coffee and the croissants!

Everything. We have bought a house on the island and brunch at the loft with a Bloody Mary every Sunday we are there!

Stayed in February 2024

Pictures online don’t do it justice, it’s beautiful!

So many things good to say. The location, facilities, but particularly the staff. Allan and the team were absolutely fantastic and made us feel so special. Anyone wanting stay in Kynsna, Lofts is a must!

Stayed in March 2024

Having to go home!

Where do we start? The fact we booked a return visit within the same 3 week holiday says it all. From the moment we got there the excellent team at The Lofts Boutique couldn’t do enough for us. From activity recommendations, restaurant reservations or just helpful advice on our holiday as a whole, Allan and the team did it all. The hotel and rooms are just beautiful and the team have thought of all the finishing touches to make your stay effortless. The main and most important thing to us is that the team actually cared and you could tell from the excellent standards they had in every aspect of their service. It has a great balance of feeling like a luxury escape and a home away from home. We’re already planning our return visit and cannot wait to get back. Thank you to The Lofts Boutique. You really did make our holiday! If you’re contemplating this hotel, don’t. Just book it!

Stayed in February 2024

Fabulous views over lagoon. Airy and modern nicely decorated with two of the best eateries in town on site. Staff all very friendly and helpful. Nice extra touches for guests with complimentary food and drink available.

Stayed in March 2024

Wonderful room. Excellent service, especially from Allan. Great location.

Stayed in March 2024

Great location in walking distance of all restaurants and perfect views across the lagoon. A very special place. Self catering meant we had a bit more room.

Stayed in February 2024

Fabulous , comfortable hotel , in an amazing setting , something different to do every day . However the thing that set this stay apart from any other hotel was Alan, the manager, I have never had such amazing service from anyone. Just do as he says and you’ll have an amazing time in Knysna!

Stayed in February 2024

Breakfast, , Dinner

Perfekt

Stayed in February 2024

Nothing.

Excellent staff and lovely location.

Stayed in February 2024

Nothing at all…..

We loved ABSOLUTELY EVERTHING ! Right from the start Allan met us in the car park was extremely welcoming and informative he showed us round the hotel then took us to our room which was spotlessly clean our luggage was already in our room with a welcoming card and biscuits for our wedding anniversary…Allan and all the staff are incredibly informative,efficient and kind, the bed was extremely comfortable the room was spacious the island has plenty of amenities fabulous restaurants and shops to die for ! In fact I cried before we left ! I didn’t want to leave x

Stayed in February 2024

Amazing location right on the water and close to shops and restaurants including the great bakery, great atmosphere being part of a mixed reuse building, spacious room and balcony, lovely touches with the private deck and free snacks, paddle boarding and kayaking, great service from the staff with everything booked for us and great tips for the area (especially from Allan) - makes you want to stay forever!

Stayed in February 2024

The restaurant in the hotel is not belonging to the hotel - needs separate reservations. The menue was difficult to understand and we did not like the menu. Was OK but nut what we wanted for breadfast. Went to another restaurants the following days.

Nice hotel. Very nice staff. Rooms good. We had a family flat. Need to know that the rooms are above the restaurant with open sight and sound. However they closed early so no problem to sleep. Nice separate areas for the hotel guests was very good.

Stayed in January 2024

Amazing room and location. Staff very helpful

Stayed in January 2024

Flexibility of apartment within hotel

Stayed in January 2024

Nothing!

The staff! Couldn’t do enough for you, even organised breakfast in bed for us one morning. Made you feel totally at home and nothing was too much. Special mention to Josh & Alan The view: waking up to the sparkling lagoon, outstanding. The room: huge, comfy bed. Loads of space. Enormous private deck area, exactly what we wanted

Stayed in January 2024

I think that the price paid for this hotel is very expensive. It is a four star hotel and we paid more than we have paid in some five star hotels in Europe. It did not include any meals. We stayed at this hotel a year ago and since then the prices have gone up significantly.

This is really a lovely hotel, with a breath taking view of the lagoon and is centrally located, so extremely convenient.

Stayed in December 2023

Amazing location, great personal touches and decor

Stayed in January 2024

Nothing to dislike

The breakfast looked really good, we enjoyed the smoothie every morning, and loved the coffee. Location wonderful

Stayed in December 2023

Everything was good

The location is perfect and the cleanliness.

Stayed in January 2024