The room was filthy. We didn’t get service as in clean towels or the room made up the 2 nights we were there. We were told the door was locked. We were not in our room the whole time except to sleep. You had to use some oomph to open the door and our chambermaids were men! Ladies running the desk and the men cleaning rooms. Someone had never opened the curtains in I don’t know when but the window sill was just disgusting with dead bugs, spider webs, dirt, and obvious never been cleaned forever.
Vicki
Canada
8.0
Scored 8.0
The location was great. Close to all areas of the town.
The location was great. Close to all areas of the town. At night the area was very quiet. No traffic noise at all in the room and we were facing the highway. Mr. Mike's restaurant was right next door but it is quite expensive and the food was mediocre. Devonshire beach is a great place to go for swimming, sunbathing and fishing. the lake is super when the wind isn't blowing. There are several restaurants in town. Most are good and Boston Pizza is very good as is Ta's restaurant.
the person that check me in was not friendly she made me look like a criminal that I was going to steal some stuff did not even asked my name just photo I d and grabbed my master card and proceeded to tell me she didn’t s going to charge me 250 by that time she ran it threw I will never book there again and I stay in hotel about 4 times a week
The staff was really friendly and accommodating! We have to shuffle around some bookings and they were able to make it happen with ease. The rooms are a great size and it was nice to have a table and chairs as I was there for work and needed computer space. The housekeeping staff tidied my room frequently which was appreciated!
It was all that I expected from a Motel in a town like Slave Lake,, There was a walking trail in the woods behind , I liked that.
very close to all things that one needs. I liked the staff, I do not like people who are too eager to please, I am annoyed by those, so the staff was just perfect yet helpful and professional.
My room was upgraded upon check-in, free of charge.
Hotel employees/team were pleasant, attentive.
Complimentary drinks,sandwiches, breakfast exceeded expectations.
Check in was efficent,pleasant.
Room was spacious, quiet, clean, and king size bed was very compfortable.
Alberta is still in covid19 lockdown and the complimentary breakfast buffet was closed. If you ask reception, the hotel has prepared a breakfast in a brown paper bag to go. Twas a decent surprise.
did not clean room at all while we were there
photos on advertisement were not of the hotel
where breakfast is served there were stairs . I’m in a wheelchair
tub in assessable room ? no
Great breakfast. Very comfortable bed.
Did not require private parking after asking for it during the booking process. The parking lot in front of the hotel was more than adequate.
The room was clean and Tv was good. It was nice that they had a pool, since no other hotel in town did, but would've been better if they had a hot tub.
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