Maria Elena Palace

Tökéletes volt minden,legközelebb is ide foglalnék,ha madridban járok.

a 3 éjszakából az első éjszakát egy másik hasonló minőségű szálláson kellet tölteni ,ami kicsit kellemetlen volt,mivel ezt csak aznap közölték velünk,ott az egyik szoba kitűnő volt,viszont a másikon nem volt abalak és hideg volt.

Very central, nice hotel, clean and spacious rooms, excellent breakfast. Hotel staff is very helpful, we very absolutely satisfied. Reading the reviews of the site we were a little bit afraid of getting a room facing the street because of the noise. Our windows were facing the street , wre open all night long but no noise.

Location is pretty good although the rooms are incredibly small with a very poor ventillation. The reception guys did not speak much English apart from one girl (we were lucky to have been checking in during her shift). In fact hotel is not 4 stars but rather 3, so do not expect much if choosing it

The hotel is excellent. It is located only one minute walk from Puerta del Sol which is the considered km 0 of Madrid. From here you can reach all the important turist attraction by walk. So, the location is amazing. The rooms are large and very beautiful. Every day the maid cleans the room. And the breakfast is very various with a lot of item, espacially Spanish ones. Absolutelly delicious! If I come again someday to Madrid, definetelly, I will stay the same hotel.

Lovely hotel - the interior is very classic and outstanding. The staff, both at the reception and during breakfast were very nice and helpful. Breakfast itself was very good. Rooms are modern and comfortable. Muchas gracias!

Even based on an inner street, during night the noise from the street can be very disturbing. Although it's not hotel's fault, generally speaking, they may think of noise-proof windows.

Excellent location. Good breakfast. Good bar facilities. Rooms are reasonably spacious and the reception staff very helpful.

The wireless internet was very unreliable, unsecured network. It was also outrageously expensive - almost 11 Euros per day. This was the most expensive and least reliable wireless internet I had in 6 weeks travelling around Europe.

The room was spacious and breakfast was very good.

Room service stopped at 4 and resumed at 8 30.There was no air conditioning, and the room was very hot. There was smoking allowed in one part of the bar area and this was not made clear in the description of the hotel from your website.

Excellent room, super facilities cannot be better located as other hotels on main road would be noisy. About two minutes walk to the puerto del sol. The hotel staff very pleasant all round and willing to please. We recommend it 100%! Excellent breakfasts!

Location, buffet breakfast, housekeeping staff, proximity to public transport

Front desk staff, room size, bedding, room location, proximity to red light area around Puerta de Sol

The Breakfast was excellent. The room was cleaned thoroughly each day and the staff at reception were very welcoming and helpful throughout.

The room was 119. Right out on the street. I guess I got this room because I booked on the net. The noise level was terrible and there were disgusting people urinating outside against the walls of the hotel all night and in the entrance of the hotel as we came back on the only night of 6 that we stayed out. This is not the fault of the hotel. Because the metro is so good I might think of booking a hotel further out of the city next time. I still think it was value for money even if I didn't get much sleep with all those drunkards outside. They do say it is the city that never sleeps!!

good central location.Good lobby area. Excellent buffet breakfast. Helpful staff

Very noisy on street side at night. Not pleased that we had to spend our first night at a nearby hotel due to hot water problem-no compensation offered

Maria Elena Palace was excellent. Very clean. Breakfast excellent. Bedroom and balcony first class.Nice small bar area. Location brilliant handy for Plaza Sol and Metro. Very good value for money. Would definitely stay again. 5 star service

Being picky, it is up a narrow street one block back from the main thoroughfare. However this was not an issue as hotel itself is bright and modern inside. You cant change the location ! Previous negative guest reviews were totally off the mark. I would recommend this hotel to anyone.Could do with one more member of staff helping at breakfast to minimise short period of queuing.

Fantastic location and breakfast! We stayed at this hotel for 3 nights and enjoyed it very much. We would definetely come back to this hotel!

1. Parking! You have to take your car to the public parking area, since the hotel doesn't have one. 2. The house-keeping should be done a little better!