Hotel America

Room too small and even on 7th floor there was noise from road as well as from adjoining rooms. Could hear my neighbour talking on phone and thereafter had to be careful when I was on the phone. Biggest disaster was that on the date of our departure there was a taxi strike and the people at the hotel did nothing more than tell us to go by tram or train to the airport.

The pleasant staff mostly bi-lingual rooms were clean and comfortable and especially the location was close to everything

The telephone service is archaic. Push button phones with rotary dial response and the wifi was only available (really) in the lobby.

The location was great and the staf was very accomadating

The airconditioning did not work while we were there which made it very uncomfortable.

The breakfast was of a poor quality for a such a good hotel. There was only one bath towel in the double room but after informing the reception desk they promptly sent one up.

Very good value.

Considering the location of the hotel as well as its name, it was surprising that the desk staff spoke little to no English.

Amability of staff, location

The breakfast was good value for money. It set us up for the day.

The toilet was not cleaned properly before we booked in. That is not acceptible in any hotel.

a very convenient location to explore the city; the room was very clean; a reasonable price.

the window of the room, very small: a room without natural light, and without any view.

The location was excellent. The room was spacious and quiet.

They don't change the towels and the bathroom looks shabby.

The first room I had was spacious and clean. I had good service despite the waiting for my room to be cleaned.

I did not like how long I had to wait for both of my rooms (I stayed there on two separate occasions). The first time I had to wait was understandable since I was there early in the morning. But the next time I came, I had to wait and it was well past the time my room should have been ready. When I was taken to my second room, it was dark and VERY small.

The hotel is quite central, in a good location surrounded by shopping mall, shops, tapas bars and restaurants. The front desk staffs were friendly and helpful, despite poor english. They even recommened an excellent tapas bar nearby and a good Andalusian restaurant. Our double room was quite spacious and decor was OK. The room was quiet from outside noise due to double glazing.

My hotel room didn't have hair dryer. We didn't order breakfast so we didn't know about the food there. But don't worry, becos around the corner there are 2 cafes that serve excellent and cheap breakfasts.

staff was helpful

room was gloomy, shower was too small.