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The location, food and beach.

My wife and I are both hoteliers, so we naturally pay attention to details when we stay at a property. We chose Manisa Hotel for a two-night stay to celebrate our third wedding anniversary and unwind after a stressful period. Unfortunately, our experience did not live up to expectations. From the start, we encountered several issues: a dead cockroach in the bathroom, a non-functional phone, and a sink tap that came loose in my hand. Our so-called balcony was just a concrete space with two old plastic chairs and a sunbed without a mattress—not exactly a comfortable spot to relax. Service was inconsistent. There was no bartender at the pool when we wanted to order drinks, and despite a confirmed request for a complimentary cake for our anniversary dinner, it was not delivered on the first night as planned. However, the cake was eventually brought to us during our second dinner, which we appreciated. That being said, I must highlight Miss Manuela at the reception desk. From what I observed, she is the one truly holding the hotel service together. I am not sure of her exact position, but in my opinion, she deserves a role such as Operations Manager. Her professionalism and dedication stood out, and she went above and beyond to assist us. The staff tried their very best to assist despite the hotel conditions not being in great shape. Overall, the property has potential, but it needs better maintenance and attention to detail. As hoteliers, we understand the challenges of the industry, but we also know that guest experience is key. With the right improvements, this place could offer a much better stay. Best Regards, Gino and Inna.

Amazing staff. Clean and comfy

This hotel is a real gem! New building in an amazing location just across from a lovely white sand beach in Flic en Flac. My room was HUGE and had a large balcony facing g the ocean. The breakfast was delicious and plentiful with lots of variety of food. The staff was extremely friendly and helpful!

Great day, Welcoming was warmful. I didn't catch the front office lady's name, who checked us out also, was courteous and professional. Neesha ( forgive me if wrong pronunciation) organised a cake for my daughter's birthday, we appreciated very much for this special day. Staffs very friendly in general, barman Vishal very helpful. The pool was enjoyable. We were alone in the pool most of the time. The hot section buffet was interesting. There was enough to choose for a good, enjoyable dinner. One night there was nice.

The atmosphere, tranquility, architecture, and landscaping were absolutely stunning — truly beyond five stars, worthy of seven! The staff, and especially the resort manager, have done an exceptional job. Their dedication and professionalism made our experience unforgettable.”

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