JEN Singapore Orchardgateway by Shangri-La
JEN Singapore Orchardgateway by Shangri-La
- City view
- Swimming Pool
- Free WiFi
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
About this property
With elevated views of the city and situated right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel boasts an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property. Housed in contemporary glass building, the hotel is only 1 km away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 17 km away. Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite. At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness centre and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services. Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Family rooms
- Non-smoking rooms
- Free parking
- Fitness centre
- Restaurant
- 24-hour front desk
- Tea/coffee maker in all rooms

Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
---|---|---|
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 sofa bed and 1 large double bed |
Sustainability
- GSTC CriteriaCertified by: Bureau Veritas
Guest reviews
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Guests who stayed here loved
- Michael
Australia
“Location was fantastic, it sits atop a underground train station. So central.” - Marica
Australia
“The pool was magnificent and the location was perfect, near the metro line and close to Newton open air food market.” - Sarah
Ireland
“A very well located spacious hotel. Lovely room, very nice breakfast. Fabulous pool open until 10pm which was a big bonus. Lifeguard on duty during opening hours. We checked out at 12 but our flight wasn’t until night time we had access to the...” - Penny
Australia
“The pool and being able to use after check out. Our room attendant was great and the male staff member who helped me down to level one from floor 17. I currently have a cane.” - Aphimuk
Thailand
“Excellent location, cleanliness, fast check in, check out” - Daniela
Australia
“Loved the pool and the top deck area - View over Singapore was great and could see Marina Bay area. We had dinner there the first night which was very convenient and used the pool and bar one other day. Rooms were modern and relatively clean.” - Emma
Australia
“A beautiful hotel with great rooms and breakfast was lovely with options for everyone. Stunning views from the pool. Late check-out time added bonus.” - Reine
Cameroon
“Rooms were neat and clean Staff was very kind and welcoming Everything was so confortable The hotel was at the city center. Easy for all our activities. We had the MRT just downstairs and could do shopping and dine nearby. We even had...” - Osl_myau
Australia
“Location, set out of room, supplies, cleanliness, Jen slippers” - Richards
Australia
“Jenn Hotel is perfectly located to all attractions, particularly Metro Train Station which enables easy transit around Singapore. Easily the best breakfast we enjoyed during our recent excursions, so varied and huge selection. Atmosphere and...”
Hotel surroundings
Restaurants
- Makan@Jen
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbianceModern
Facilities of JEN Singapore Orchardgateway by Shangri-La
Most popular facilities
- Outdoor swimming pool
- Free WiFi
- Family rooms
- Non-smoking rooms
- Free parking
- Fitness centre
- Restaurant
- 24-hour front desk
- Tea/coffee maker in all rooms
Bathroom
- Toilet paper
- Towels
- Additional toilet
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Bedroom
- Linen
- Wardrobe or closet
- Alarm clock
View
- View
Outdoors
- Sun terrace
Kitchen
- Electric kettle
Room Amenities
- Clothes rack
Activities
- Bicycle rental
- Happy hourAdditional charge
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Satellite channels
- Telephone
- TV
Food & Drink
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingFree public parking is possible on site (reservation is not needed).
Reception services
- Private check-in/check-out
- Concierge service
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Entertainment and family services
- Babysitting/child servicesAdditional charge
Cleaning services
- Daily housekeeping
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopying
- Meeting/banquet facilities
Safety & security
- Safety deposit box
General
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Wake-up service
- Car hire
- Packed lunches
- Carpeted
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Accessibility
- Upper floors accessible by elevator
Outdoor swimming poolFree!
- Open all year
- Pool with view
- Pool/beach towels
- Pool bar
Wellness
- Fitness centre
Languages spoken
- English
- Hindi
- Japanese
- Korean
- Malay
- Chinese
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.






The fine print
Please note that the swimming pool's operating hours are from 06:00 to 23:00.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.