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About this property

Comfortable Accommodations: The Quetzal in Cancún offers adults-only bed and breakfast accommodations with air-conditioning, private bathrooms, and garden views. Each room includes a work desk, dining area, and free WiFi. Exceptional Facilities: Guests enjoy a fitness centre, sun terrace, and a year-round outdoor swimming pool. Additional amenities include a lounge, fitness room, and a coffee shop. Free on-site private parking is available. Delicious Breakfast: A variety of breakfast options are provided, including American, vegetarian, vegan, and gluten-free. Breakfast is highly praised by guests for its quality and variety. Prime Location: Located 18 km from Cancún International Airport, The Quetzal is near attractions such as Cancun Bus Station (less than 1 km) and Parque las Palapas (6-minute walk). Highly rated for its excellent service and breakfast.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.3)

    • Breakfast info

    • Vegetarian, Vegan, Gluten-free, American, Breakfast to go

    • Free private parking available on-site


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Availability

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Samuel
    United Kingdom United Kingdom
    Beautiful hidden gem close the bus station and an enjoyable market area. Very friendly staff and the pool area is wonderful. Highly recommended!
  • Dr
    United Kingdom United Kingdom
    Absolutely loved it! Everything exceeded our expectations… the hosts are super lovely and so courteous ( thank you so much!), the place is a hidden gem is every way … little oasis radiating love 💕 . We would definitely stay again next time.
  • Martin
    Australia Australia
    Beautifully presented, immaculately clean, fantastic location, outstanding owner and team. Highly recommend!
  • Katharina
    Belgium Belgium
    - Great location: walking distance to the ADO bus stop, easy to catch buses to the hotel zone (if you wanna see that part of town), easy to get to Puerto Juarez to take the ferry to Isla Mujeres, nice market just around the corner in the evenings...
  • Κουγκα
    Greece Greece
    I had an excellent experience at this hotel. The people are kind and helpful and willing to help you with everything. The room was clean and comfortable. The hotel is centrally located, it was quiet and the neighborhood was safe. Best part the...
  • Helena
    United Kingdom United Kingdom
    A wonderful B&B in an excellent location in Cancún. Mónica was so kind and helpful and gave some excellent advice on how to enjoy our final day in Mexico. We also greatly appreciated how responsive she was on Booking.com to our questions!
  • Lynn
    Singapore Singapore
    The Quetzal is in a fantastic location that makes exploring Cancun effortless. It’s just steps from Parque de las Palapas—where locals gather for food, drinks, and a vibrant evening atmosphere—and only minutes from the ADO bus station, making...
  • Wojciech
    Poland Poland
    The hotel is near centrum and bus station. Good choice for 1 or 2 nights on the way to next directions. Very helpful and friendly hosts. Thank you
  • Diane
    United Kingdom United Kingdom
    Spotlessly clean, comfortable bed, excellent breakfast (I’m vegan and not always catered for but this was first rate)
  • Katie
    Australia Australia
    The property was in such a great location restaurant s and entertainment at your door. Our room was so quirky and sweet. We didn’t want to leave . Monica and Luis served up an amazing breakfast with awesome coffee every morning.

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Facilities of The Quetzal

Great facilities! Review score, 9.3

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Terrace
  • Daily housekeeping

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Extra long beds (> 2 metres)

View

  • Garden view
  • View

Outdoors

  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Patio
  • Terrace
  • Garden

Kitchen

  • Dining table
  • Cleaning products

Room Amenities

  • Socket near the bed

Activities

  • Temporary art galleries

Living Area

  • Dining area
  • Seating Area
  • Desk

Food & Drink

  • Coffee house on site
  • Wine/champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room

Internet
Fast free WiFi 311 Mbps. Suitable for streaming 4K content and making video calls on multiple devices. Speed test carried out by the host.

Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking
  • Valet parking
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry

Business facilities

  • Business centre

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • 24-hour security

General

  • Shuttle service
    Additional charge
  • Adults only
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Wake-up service
  • Tile/marble floor
  • Private entrance
  • Packed lunches
  • Heating
  • Ironing facilities
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Adults only
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre

Languages spoken

  • English
  • Spanish
  • French

House rules

The Quetzal takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
Check-in is only possible for guests aged between 18 and 70
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 07:00.

The fine print

Need-to-know information for guests at this property

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

FAQs about The Quetzal