Hyatt Centric Gran Via Madrid
Hyatt Centric Gran Via Madrid
- City view
- Pets allowed
- Free WiFi
- Terrace
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
About this property
Nestled in the heart of Madrid's iconic Gran Vía, Hyatt Centric Gran Vía Madrid serves as the perfect launchpad for exploring the city's vibrant culture and history. The hotel boasts 159 rooms, including 16 suites, each thoughtfully designed with custom furnishings that blend Madrid's dynamic spirit with contemporary comfort. On the ground floor, Ondas, our lobby bar, pays tribute to Spanish music and the legendary musicals that have graced Gran Vía. It's an inviting space to enjoy gourmet coffee, vermouth, or light snacks in a warm, melodic ambiance. Ascend to the first floor to discover Hielo y Carbón, where the innovative 5Senses dining experience awaits. This culinary journey is designed to engage all five senses, offering meticulously crafted dishes complemented by an impressive wine selection. During the summer months, our rooftop terrace, El Jardín de Diana, transforms into a tribute to the Balearic essence. The seasonal menu features Mediterranean-inspired cuisine and cocktails that transport guests to the heart of the archipelago. Additional amenities include a 24-hour fitness center, complimentary Wi-Fi throughout the hotel, and round-the-clock room service. Conveniently located just a 45-minute metro ride from Adolfo Suárez Madrid-Barajas Airport, the hotel is steps away from landmarks like Puerta del Sol, Plaza de Callao, El Retiro Park, and the Literary Quarter. Top Amenities: • Complimentary Wi-Fi throughout the hotel • Family-friendly and non-smoking rooms • 24-hour fitness center • Three distinctive dining venues: o Ondas (lobby bar): Gourmet coffee, vermouth, and light bites with a musical flair o El Jardín de Diana (rooftop): Balearic-inspired cocktails and relaxed dining o Hielo y Carbón (first floor): 5Senses dining experience for a sensory-rich dinner • Accessible facilities for guests with mobility needs • 24-hour reception and concierge services • In-room tea and coffee-making facilities • Varied breakfast options, including buffet and à la carte selections at Hielo y Carbón
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Family rooms
- Non-smoking rooms
- Fitness centre
- 3 restaurants
- Facilities for disabled guests
- 24-hour front desk
- Tea/coffee maker in all rooms
- Bar
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
2 double beds | ||
1 extra-large double bed | ||
1 double bed and 1 extra-large double bed | ||
2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
2 double beds and 1 extra-large double bed | ||
1 extra-large double bed |
Guest reviews
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Guests who stayed here loved
- Mohamad
Lebanon“Employee are the best special manager and concierge” - David
Sweden“-The hotel is great - The location is perfect - The staff in incredibly kind and helpful (especially the motivated room service during the evening!) - PLUS, the best was how welcoming everyone and the hotels are to our little Chihuahua!” - Bernhard
Germany“Very nice and very well cared for place. Very friendly and caring staff. The only small cloud in the otherwise bright blue sky is that the location may not be perfectly quiet, but then, it is smack in the middle of everything. You can't have...” - Prisalles
Brazil“The beds were super compfy, and the rooms were quiet. The rooftop is really nice and for those staying at the hotel there is no need to stay in line. The lounge downstairs is also comfy and serves delicious food. Also liked that water, coffee and...” - Soom
Malaysia“Service with all the staff were fantastic. Provide unlimited water that served in glass bottles. Very accommodative and helpful” - Sharyn
Australia“The location great and everyone was extremely helpful and friendly. Minor problem. I had to ask for lots of milk each day as there were only 2 small capsules. 😊” - Yousef
Saudi Arabia“Staff is very helpful, and supportive 🙏 Location 👍on front of premark Everything around you” 
Khalifa
Kuwait“This is the best hotel in Europe. The location is Amazing, the staff are very friendly and they are fully organised and prepared for the emergencies. During our stay, we faced the electric block outage that happened in Madrid. They staff had the...”- Carol
United Kingdom“The location was excellent, staff were incredibly friendly. Visited with my sister & niece. We were checked in by Darianna (sorry if I got the name wrong) and she was so helpful and went out of her way to help my niece practice her Spanish as did...” - Konstantinos
Greece“Daniele, the man at the front desk is the kind of guy that every traveler wishes to meet to solve any problem and Angie, at the roof top restaurant for the brightest and sweetest smile.. Also Paula and every other person of the staff.”
Hotel surroundings
Restaurants
- Hielo y Carbón
- CuisineGrill/BBQ
- Open forLunch • Dinner
- AmbianceFamily friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- El Jardín de Diana
- CuisineSpanish
- Open forBrunch • Lunch • Dinner • Cocktail hour
- AmbianceModern
- Dietary optionsVegetarian • Vegan
- Ondas
- CuisineMediterranean
- AmbianceModern
- Dietary optionsVegetarian
Facilities of Hyatt Centric Gran Via Madrid
Most popular facilities
- Free WiFi
- Family rooms
- Non-smoking rooms
- Fitness centre
- 3 restaurants
- Facilities for disabled guests
- 24-hour front desk
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Bedroom
- Wardrobe or closet
Outdoors
- Terrace
Kitchen
- Refrigerator
PetsPets are allowed. Charges may be applicable.
Living Area
- Desk
Media & Technology
- Cable channels
- Video
- Telephone
- TV
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagneAdditional charge
- Kid meals
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingNo parking available.
Reception services
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Entertainment and family services
- Strollers
- Baby safety gates
- Babysitting/child servicesAdditional charge
Cleaning services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Hypoallergenic
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Laptop safe
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Wellness
- Fitness
- Fitness centre
Languages spoken
- English
- Spanish
- French
- Italian
- Portuguese
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please note that the property reserves the right to pre-authorise credit cards prior to arrival.
Please note that when booking 5 or more rooms, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of € 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
