About this property

This luxury hotel is located in the heart of Madrid, within the Art Triangle. The Parliament is across the road, and the Royal Palace and Opera House within walking distance. The Palace Luxury Collection Hotel, Madrid offers elegant facilities only 300 metres from the Prado, Thyssen and Reina Sofia Museums. The hotel is famous for its beautiful stained-glass dome. Here a fantastic buffet breakfast with music is served. Rooms at the Palace are elegant and modern. There is also antique furniture and an internet television. Cocktails, coffees and aperitifs are offered in The 27 Club Bar, under the dome. Offering live music, the bar was made famous by Ernest Hemingway in his novel The Sun Also Rises.

Distance in property description is calculated using © OpenStreetMap

Westin
Hotel chain/brand
Westin

Property highlights

    • Situated in the real heart of Madrid, this hotel has an excellent location score of 9.4

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Full English/Irish, Asian, American, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Yvonne
    United Kingdom United Kingdom
    Beautiful restaurant/bar area under stained glass dome. Elegant bedrooms and stylish bathrooms.
  • Robert
    United Kingdom United Kingdom
    Fantastic friendly staff, everyone! Coped with the power out brilliantly albeit the hotel has its own generator. Superb room, extra comfortable bed. All as good as it gets.
  • Julian
    Malta Malta
    The Room is excellent, sound free and amazing decor. Breakfast is good but did not enjoy the normal restaurant due to renovations.
  • Sandra
    France France
    The breakfast was one of the best I've had at a hotel during all of my travels. The staff had a friendly and warm disposition and exceeded all of my expectations from the concierge, to the room service, to simply greeting us and making check-in...
  • Dmitry
    Vietnam Vietnam
    Location is perfect. Close to main museums and cultural sites.
  • Guy
    United Kingdom United Kingdom
    After arriving late evening due to traffic delays we were greeted by friendly staff keen to help, the checking in was very smooth, our car was parking by the staff & the hotel had a nice warm friendly feel.
  • Rebecca
    United Kingdom United Kingdom
    Gorgeous hotel, it was like staying in our own luxurious, comfortable apartment. The works did not disturb us once, so don't be put off by the talk of renovations. The staff were so friendly and helpful, with a particular shout out to Alba. She...
  • Anne
    United Arab Emirates United Arab Emirates
    Great hotel in a perfect location. Staff at the restaurant were wonderful.
  • Yousef
    Qatar Qatar
    The room was clean and comfy. Staff were friendly and helpful. The room was spacious and clean. The toilet was huge and clean.
  • Dimitar
    United Kingdom United Kingdom
    Interior is amazing, its like a real palace. Its close to the city centre, so you can walk to all the important sightseeing spots. Room was very spacious and amazing. Bathroom was also big with 2 sinks and all things you need were provided. Great...

Hotel surroundings

Restaurants

1 restaurant on site
  • La Cúpula Restaurant
    • Cuisine
      Mediterranean
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of The Palace, a Luxury Collection Hotel, Madrid

Great facilities! Review score, 8.2

Most popular facilities

  • Private parking
  • WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Kitchen

  • Coffee machine

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. No extra charges.

Living Area

  • Sofa
  • Fireplace

Media & Technology

  • Satellite channels
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in the rooms and costs € 19 per 24 hours.

Parking
Private parking is possible on site (reservation is not needed) and costs € 40 per day.

  • Valet parking
  • Parking garage

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Air conditioning
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
  • Fitness centre

Languages spoken

  • English
  • Spanish
  • French

House rules

The Palace, a Luxury Collection Hotel, Madrid takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

FAQs about The Palace, a Luxury Collection Hotel, Madrid