About this property

Featuring outdoor pools, a mini waterpark, two slides and a whirlpool in landscaped grounds, Shangri-La Golden Sands, Penang is a four-star property in the centre of Batu Ferringi Beach. Free WiFi is available throughout the property. All rooms come with DVD players, a flat-screen TVs and a pillow menu. Guest can enjoy the views of tropical greenery or the ocean at seating areas situated by over-sized windows. The property offers an adventure zone and a family entertainment centre. Active workouts can be enjoyed at the tennis courts and the well-equipped fitness centre. Overlooking the tropical garden, international buffet spreads are available at café. Within walking distance of Batu Ferringi’s night market, Shangri-La Golden Sands, Penang is a 20-minute drive from central Georgetown and about 20 km from Penang International Airport.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Top location: Highly rated by recent guests (8.8)

    • Breakfast info

    • Buffet

    • Free private parking available on-site

    • Activities:

    • Tennis court

    • Fitness centre

    • Games room


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Elise
    Singapore Singapore
    The pool and facilities, with such a short near distance to the beach and great check in experience.
  • Siti
    Malaysia Malaysia
    Beautiful place with a great location — just a short walk to the beach and Feringgi Walk Street to watch fire shows. The pool is kid-friendly. Staff were friendly, food was delicious, and the facilities were well maintained.
  • Nur
    Malaysia Malaysia
    Everything. Really recommended to those with kids. There are so many activities for kids. The mini waterpark and adventure zone are very entertaining.
  • Rosfarisha
    Malaysia Malaysia
    I love the pool and the variety of the breakfast. Too many options to choose from for the breakfast. My 1yo son enjoy the pool so much and the upgrade kids room we had for our stay. The staff is very friendly and helpful from the check-in counter...
  • Fazlina
    Malaysia Malaysia
    Everything!!!!!! We will surely come back. It is a place for leasure. Love it!!
  • Mira
    Malaysia Malaysia
    thank you shangrila golden sands . mykids very happy . for the very satisfactory service for 3 days 2 nights
  • Kamarudin
    Malaysia Malaysia
    Relaxing environment, friendly and helpful staff, easy accessible to public transportation, foodies stall and night market.
  • Mohd
    Malaysia Malaysia
    room size was bigger and clean.. all staff was excellent..all of them are cradit to your establishment..
  • Violetz_ash
    Malaysia Malaysia
    Great place for the family! The kids enjoyed themselves very much with the kids friendly facilities. I like that it's easier to communicate with the hotel as they have WhatsApp to get in touch with.
  • Syana
    Malaysia Malaysia
    The best hotel for family with kids..with lots of activities for kids...the breakfast spread is also good they even have choc fountain for the kids... everything was good...thank you Shangri la for the memories...

Property surroundings

Restaurants

2 restaurants on site
  • Sigi’s Bar & Grill on the Beach
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner • Cocktail hour
  • Garden Cafe
    • Open for
      Breakfast • Dinner

Resort facilities of Shangri-La Golden Sands, Penang

Great facilities! Review score, 8.6

Most popular facilities

  • 3 swimming pools
  • Beachfront
  • Free WiFi
  • Free parking
  • 2 restaurants
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet

View

  • View

Outdoors

  • Picnic area
  • Beachfront
  • Garden

Kitchen

  • Electric kettle

Activities

  • Themed dinner nights
    Additional charge
  • Beach
  • Children's playground
  • Games room
  • Tennis court
    Additional charge

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Laptop safe
  • Lift
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

3 swimming pools

Pool 1 - outdoor (kids)

  • Open all year
  • Suitable for kids

Pool 2 - outdoor

  • Open all year
  • Adults only

Pool 3 - outdoor

  • Open all year
  • All ages welcome

Wellness

  • Kids' pool
  • Fitness
  • Spa/wellness packages
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Fitness centre

Languages spoken

  • English
  • Indonesian
  • Japanese
  • Malay
  • Chinese

House rules

Shangri-La Golden Sands, Penang takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MYR 165 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
MYR 165 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that the shuttle to Georgetown is unavailable until further notice.

A tourist tax of MYR 10 per room per night is applicable to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempt.

Children aged 7 to 11 will enjoy 50% discount for breakfast buffet.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Shangri-La Golden Sands, Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Shangri-La Golden Sands, Penang