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About this property
This boutique hotel is directly located in Hamburg city centre, a 1-minute walk from the Neuer Wall shopping street and a 5-minute walk from the Jungfernsteig. The TORTUE Hamburg features 5 bars and 3 restaurants. Free WiFi is provided throughout the property. The TORTUE Hamburg was designed by Stephen Williams and Kate Hume. The individually styled rooms and suites offer scenic views of the different courtyards. All rooms at the TORTUE Hamburg offer a living room including a couch, a carpet or parquet, an extra-long box spring bed, a desk and a wardrobe, as well as sufficient storage space. The bright marble bathrooms with a walk-in shower or bathtub are equipped with high-quality in-house cosmetic products. With such a central location, the TORTUE Hamburg allows direct access to some of Hamburg’s main landmarks. The Gänsemarkt, St. Michaelis Church and the Inner Alster Lake are all within a 10-minute walk while the Mönckebergstraße shopping street is an 11-minute walk away. The nearest airport is Hamburg Airport, 9 km from the property.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Parking
- Free WiFi
- Family rooms
- Non-smoking rooms
- 3 restaurants
- Facilities for disabled guests
- Room service
- Tea/coffee maker in all rooms
- Bar
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Sustainability
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Guest reviews
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Guests who stayed here loved
- Graham
United Kingdom“Stunning decoration, pristinely clean, and served by helpful and proficient staff. Great vibe” - Sarah-jane
Switzerland“Stunning. Great location for my meeting. Great welcome at reception and friendly and helpful. Stunning room, very clean and comfortable.” - Stephen United Kingdom“Beautiful facilities. Great location. Great staff. Lovely rooms.”
- Ajsa
Germany“The property was so relaxing and the staff was so friendly. I had a great nights sleep after a long business trip due to the comfortable bed and ambient of the room. It was truly a lovely experience.” - Gebhardt Germany“Fresh modern design, great staff, the breakfast was very good, definitely worth it! We got a very nice welcome drink as well which we found pretty generous!”
- Bjorn United Kingdom“We stayed here with the family, both in category "Classique". My parents had a gorgeous room with extra high ceilings, simply beautiful. My partner and I stayed on one of the upper floors and sadly the ceilings were quite low but still perfectly...”
- Jo
South Africa“The location is very close to the Jungfernstieg which is a lovely walking and shopping area. The room is exceptional. Bathrobes and slippers are provided, and the little extras like a shoe polishing cloth. We have to leave early in the morning,...” - Kopieikina Germany“Located in central area, extremely nice staff, very welcoming atmosphere, high quality rooms. Definitely recommended.”
- Monica Germany“It is one of our favorite hotels. Yes the rooms are small but the lovely decor and comfort make up for it. The restaurant and breakfast are great!”
- Pam
Australia“Upmarket hotel with all that you need. Several restaurants within the hotel. Modern, clean and friendly staff. Close to everything.”
Hotel surroundings
Restaurants
- brasserie
- CuisineFrench
- Open forBreakfast • Lunch • Dinner
- AmbianceTraditional • Modern
- JIN GUI
- CuisineChinese • Japanese
- Open forLunch • Dinner
- AmbianceModern
- chez l'ami TORTUE
- Open forDinner
- AmbianceModern
Facilities of TORTUE Hamburg
Most popular facilities
- Parking
- Free WiFi
- Family rooms
- Non-smoking rooms
- 3 restaurants
- Facilities for disabled guests
- Room service
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linen
- Wardrobe or closet
- Extra long beds (> 2 metres)
Outdoors
- Terrace
Kitchen
- Coffee machine
- Electric kettle
Room Amenities
- Socket near the bed
PetsPets are allowed. Charges may be applicable.
Living Area
- Desk
Media & Technology
- Flat-screen TV
- Telephone
- TV
Food & Drink
- Coffee house on site
- Wine/champagneAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingPublic parking is possible at a location nearby (reservation is not possible) and costs € 39 per day.
- Valet parking
- Parking garage
Reception services
- Invoice provided
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Entertainment and family services
- Babysitting/child servicesAdditional charge
Cleaning services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safety deposit box
General
- Designated smoking area
- Air conditioning
- Allergy-free room
- Heating
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Accessibility
- Emergency cord in bathroom
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Languages spoken
- German
- English
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please note that it is recommended to book a table in the restaurant in advance. Contact details can be found on the booking confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform TORTUE Hamburg in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
