Get the celebrity treatment with world-class service at The Cliff Bay - PortoBay

Situated atop a natural peninsula, The Cliff Bay provides panoramic Atlantic Ocean views and private sea access. There are indoor and outdoor swimming pools, a 2-Michelin star restaurant and free Wi-Fi. All guest rooms have twin queen-size beds, an en suite marble bathroom and an LCD cable TV. In addition, all rooms feature a veranda with table and chairs, giving views of the hotel's gardens or the Bay of Funchal. Cliff Bay features 3 restaurants, including the 2-Michelin star Il Gallo d'Oro, which serves aromatic Mediterranean and Iberian cuisine. Guests can also relax in any of the on-site cafés and bars. Cliff Bay features top-of-the-range spa and wellness facilities. There is direct, private access to the sea as well as tennis courts, a games room and a library. The hotel is located within a 5-minute drive from the Funchal centre, just 20 minutes’ drive from Madeira Airport. An airport shuttle is available upon request.

Distance in property description is calculated using © OpenStreetMap

Porto Bay Hotels & Resorts
Hotel chain/brand

Property highlights

    • Situated in the best rated area in Funchal, this hotel has an excellent location score of 9.6

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 large double beds
2 large double beds
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Rod
    United Kingdom United Kingdom
    Classy, spacious, clean and the staff were all exceptional.
  • Marc
    Luxembourg Luxembourg
    the location, the calm, the friendliness of the staff.
  • Katalin
    Hungary Hungary
    Beautiful hotel, very kind staff, everything was perfect. The room was very clean, it cleaned up twice a day.
  • Jane
    United Kingdom United Kingdom
    Breakfast gave us loads of choices. Room spacious. The customer service was excellent. The pool area was really good loads of sun beds
  • Anna
    United Kingdom United Kingdom
    We loved our stay here! Staff, facilities and restaurants were all amazing. Would happily return!
  • Armpen
    United Kingdom United Kingdom
    Hi ,so everything was nice and perfect. we have very happy and enjoying, very nice experience. we going to be back on your nice and relaxing hotel
  • Richard
    United Kingdom United Kingdom
    Room, restaurant, facilities. Life guards on duty for sea swim
  • Catherine
    United Kingdom United Kingdom
    The whole hotel and experience staying there is wonderful - it's the best hotel
  • Robert
    Jersey Jersey
    Wonderful view from our room. Able to sea swim from the hotel. Excellent breakfast.
  • Ingrid
    Luxembourg Luxembourg
    Sometimes we treat ourselves to a stay at a 5 star hotel with a SPA. The SPA offers at The Cliff Bay hotel are some of the best we have tried. We loved the AVISTA ASIA restaurant.

Hotel surroundings

Restaurants

3 restaurants on site
  • The Rose Garden
    • Cuisine
      International
    • Dietary options
      Vegetarian • Gluten-free
  • Il Gallo D'oro
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Traditional
    • Dietary options
      Vegetarian • Gluten-free
  • The Blue Lagoon
    • Open for
      Lunch

Facilities of The Cliff Bay - PortoBay

Great facilities! Review score, 9.5

Most popular facilities

  • 3 swimming pools
  • Free WiFi
  • Free parking
  • Spa and wellness centre
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 3 restaurants
  • Bar

Bathroom

  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle

Activities

  • Bicycle rental
    Additional charge
  • Live music/performance
  • Tennis equipment
    Additional charge
  • Snorkelling
    Additional charge
  • Diving
    Additional charge
  • Table tennis
    Additional charge
  • Billiards
  • Children's playground
  • Games room
  • Tennis court
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Street parking
  • Accessible parking

Reception services

  • Luggage storage
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

3 swimming pools

Pool 1 - indoorFree!

  • Open all year

Pool 2 - outdoorFree!

    Pool 3 - outdoor (kids)Free!

    • Suitable for kids

    Wellness

    • Kids' pool
    • Fitness
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Hair styling
    • Hair colouring
    • Hair cut
    • Pedicure
    • Manicure
    • Waxing services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Hammam
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna

    Languages spoken

    • German
    • English
    • French
    • Portuguese

    House rules

    The Cliff Bay - PortoBay takes special requests - add in the next step!
    Check-in
    From 14:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    From 04:30 to 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Extra bed upon request
    € 40 per child, per night
    Cot upon request
    Free
    3 - 12 years
    Extra bed upon request
    € 40 per child, per night
    13+ years
    Extra bed upon request
    € 80 per person, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 7 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubUnionPay credit cardCash

    The fine print

    Need-to-know information for guests at this property

    Please note that for reservations under the condition "Pay at the property - no prepayment needed ", the total amount of the reservation must be paid at the check-in.

    Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.

    Please note that all guests, adults and children, staying at the property must show a valid identity card or passport with photo, or equivalent document (e.g. birth certificate). Minors not accompanied by their parents must have a declaration or authorization to stay, issued by the holder of rights of custody.

    Please note that half board rates includes set menu (3 course) dinner and drinks are not included.

    Half Board and Full Board rates include a special dinner on 24 December and 31 December.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform The Cliff Bay - PortoBay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    When booking half board, please note that drinks are not included.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    License number: 6699/RNET

    FAQs about The Cliff Bay - PortoBay