Accessible Hotels in Shangri-La

staff very friendly and helpful

Very modern well designed rooms

Our stay at the Shangri-la Resort in Shangri-la City was magnificent from the time we checked in till our departure. The front desk attendant was patient in answering our questions and requests and made sure that our queries were well taken care of. The porter who escorted us to our room, took our luggage and gave us a thorough introduction to the hotel and its facilities - the warm welcome continued. Shangri-la City is at 3200m above sea level which can make many people feel unwell with altitude sickness, which affected my wife. The hotel caters for this by having an 'oxygen lounge' that is a room enriched with oxygen where guests can sit and relax whilst acclimating to the environment. The hotel rooms are well appointed with 5 star amenities. Furthermore, the hotel offers late check-outs when available and free transfers to/from the train station and airport. The hotel manager was attentive, responsive and went through extra mile to ensure we have a comfortable stay. In summary, we couldn't have asked for more.

Hotel staff help us to find driver from hotel to Yading nature reserve

Not ideal location, but staff is friendly and helpful. The room is big and clean. Strongly recommended for international travelers.