Lugano Bed and Breakfast offers air-conditioned rooms in Santa Ana.
K
KA
From
Malaysia
Staff and owner are polite and helpful
Whatever question or things i request, they will help out.
I feel comfort during my stay and so friendly been treats.
Scored out of 10, guest rating 8.2
8.2
Very Good - What previous guests thought, 37 reviews
Very Good - What previous guests thought, 37 reviews
Very Good · 37 reviews
We arrived at the place which we found locked, no staff and empty. The number listed on booking could not be contacted!. We had to look for the owner/ staff to open the villa. Also, booking.com you are not responsive. Up until now, nobody has responded to my email. And no hotline!. If we have not been able to locate the staff, how would we be reimbursed?!
0 points for booking.com. better agoda they have a holiness and chat.
Saving grace was the staff. But too late, we cut short our trip.
M
Guest review by
MARIA ROSARIO
Family with young children
Research, refine, and make plans for your whole trip