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You can change your booking anytime
If you already made a booking, you’re free to change the time and/or place.
You won’t pay any admin fees for changing your booking, though it may affect the rental price.
You can cancel your booking
If you don't want your rental car anymore...
The vast majority of Booking.com car rental bookings come with free cancellation as standard.
If you paid a booking deposit or booked from Dollar/Thrifty, the rules are a bit different. See your rental terms for details.
To see your rental terms, access your booking, enter your email address and car reservation number, then scroll down and click the rental company’s "Terms and Conditions." You’ll find the cancellation policy under "Important Info."
Of course, if you booked a car somewhere your government advises against visiting, or you’re in an area that you’re not allowed to leave, you’ll get a full refund (including any booking deposit you may have paid) if you cancel anytime before your scheduled pick-up time.
You can cancel via live chat or on the phone.
If you're rethinking your travel due to coronavirus, remember you can change the timing or location of your car rental for free.
Canceling your rental will automatically cancel your Full Protection Insurance, so you’ll get a refund of the insurance premium you paid.