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They staff in the reception were the worst. This hotel was rated 5 star hotel in my opinion they should be rated as 0 star hotel. I paid for my birthday arrangement more than 5k and my birthday cake fall down because of staff mistake and pluse they have drop my picture board that was given to my by my friend as a gift and it was torn a little bit. I took half board the the dinner was not served the way I wanted and the dessert was not served although I paid extra money to be delivered to the villa

Spent a weekend at Citymax Hotel Ras Al Khaimah, nice location - within walking distance to mall and restaurant around. The lobby area is nice, fairly modern, they offered Arabic coffee and dates free of charge,good wifi connection. The breakfast was pretty good. The hotel has a small pool at the roof with a beautiful sea view and a small equipped gym.The staff was nice, welcoming, helpful and professional. They all seemed to understand that they are truly in the hospitality business.

Overall the stay was excellent. This is a very good place to stay especially if you have kids. Enjoyed every moment. Also would like to thank the hotel for the complimentary cake they provided as it was my wife's birthday. They provided it right on time at midnight as per the request. That is called a wonderful customer service. Have recommended to many and I guess few have already booked the place during the national day holidays!

The room was definitely nice, like 5 star nice! The staff was really friendly, like everyone that I've met asked how i was or if i needed anything. From the reception to the housekeeping and the staff as well in the breakfast, I'm really thankful to them. I would definitely come back and would also recommend this hotel to my friends. It was a nice stay for my birthday, and the cake was really thoughtful!

Great location and property. Their shining star however are the staff. The level of service from all the staff members was exceptional despite the fact that the hotel was busy. Special mention to Jerry whose boundless energy and positive attitude really is wonderful to experience. Also Sachin in the housekeeping department whose attention to detail is outstanding and Charity in the Maeda restaurant.

I do not claim that it is the best hotel in Ras Al Khaimah, but for three stars hotel and considering all the positives compared to the prices, the location of the hotel and the purpose of my stay, I can say that it is my first choice. The Wi-Fi is very good, it's obvious while connecting two mobiles and laptop. Many thanks for the team there, they are very cooperative.

- Landscape and the nature layout of this hotel is super - Beach with very soft sand - Incredible infinity pool with super view - Special thanks to Mr. Ibrahim and Mr. Karim (front Office department) for their high hospitality and support during my stay -Thanks Krishna, Zeb, Ananuj from house keeping to make your best to get our unit clean.

The hotel is one of the best in Ras Al Khaimah for its relatively low price. It is quite deep in the city but I would rather spend 20 extra minutes driving than paying an extra 300 AED for a hotel that would offer almost the same room and facilities. The rooms are also quite spacious.

Good Hotel for Short Stays and holidays. Good location near some shopping malls . Ambassador suite is very good considering the amount of money I paid for it. The breakfast buffet was also very good with a wide selection of food and beverages.

The Hotel was new thus food etc was not available, the staff was cooperative, Anne at the reception was doing a good job. They have good expansion plans

I believe the hotel was over booked, crowded , very busy at food stations , not easy to book for the other restaurant.

Very affordable, you can have the same experience like staying in a 5 star hotel

I liked everything this is the best hotel and nice price

Best Hotel in Ras Al Khaimah

we faced a problem however we were lucky to meet Haytham , Front office department who was exceptional and eager to resolve it in a professional and prompt way leading to our 100% satisfaction. thank you Haytham for your amazing service and approach

The location was fantastic. The staff are excellent. Loved the place. Will recommend it to friends and family.

Front office staff very helpful Room cleanince very good

Very nice And Thanks For Everything’s

Everything Exceptional facilities