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This is a very old Hotel. It has had several updates over the years, with different accommodation areas getting updates along the way. Some of the original accommodation areas are a little overdue for a freshen up. Depending on which area your accommodation is in (older area or newer area) will have a slightly different viewpoint of the standard. The prices of the accommodation are very good, especially when one also considers the central location.

In perfect location on the Strand, close to eateries and Coles just around the corner. Perfect for our overnight stay as we travelled through Townsville. Bathroom has been updated and is super clean. Very comfortable beds and pillows which is super rare. Staff very helpful when we couldn't work out how to get the air-con working. Fixed in no time. We will always stay here on our way through.

The Vale is basic but comfortable. The room was clean, good food at the Hotel. We were in desperate need of somewhere that made it easy to get to the hospital and as a last minute find the Vale did the job. It is not the Ritz and we did not expect the Ritz... all we wanted was a clean comfortable bed to sleep after long days at the hospital.

We booked a one bedroom apartment at late notice for the Easter Weekend, there weren't many hotels to chose from but this one did not disappoint. The staff were very attentive, the room was a good size, very comfy beds and good facilities, central to walk around the CBD of Townsville and main tourist areas.

The staff were very friendly & accommodating. We even got an upgraded room without asking so a very happy customer. The rooms were clean and fresh. The location was perfect, close to shops, restaurants & the ferries across to Magnetic Island. I really enjoyed my stay in Townsville. Thank you

The location was central to several restaurants, especially the Hotel Allen Bistro. The view of the Strand and the bay beyond stretching across to Magnetic Island. Walking along the Strand in the evening cool. Very quiet during the night with the sound of waves crashing to lull you into sleep.

Good location, nice rooms, good staff, if there is an issue with maintenance they do provide good support which many other hotels do not.We have stayed in a few different hotels in Townsville and never had any issues at the Oaks, secure parking and good area to park whilst checking in.

The location of this hotel is very central to all things we are interested in. We always try to stay here when visiting Townsville as it great value for money and love that we can cook our own meals, which makes it a home away from home.

Great location and proximity to the Townsville Mater Hospital - unfortunately we were in lovely Townsville for medical reasons. Motel was close to Hotel and great breakfast place. Owners were very friendly and professional.

We liked that is was so clean and spacious. Everything we needed was provided. It's not tired and battered like other hotels in Townsville. The secure parking was an additional bonus.

Staff were great! Both check-in and check-out staff were friendly and helpful. Room was a good size, bed reasonably comfortable. The toiletries were better than most hotels - very nice.

The Quest was in a great location to visit the new Townsville Stadium, The Strand and central city area. Only a short distance to the airport and a very comfortable hotel.

We had a three bedroom apartment with fantastic views, the apartment itself was huge! Would definitely stay here again when I return to Townsville.

The place was run down and needed painting. Not good value for money at all considering other hotels in Townsville. No management after hours.

Good location on the Strand next to Watermark Hotel. Rooms have ocean views and bed was very comfortable. Prices were reasonable.

the hotel itself was great, pool, restaurant, bar all were excellent. The lift made it easy with a busted knee.

Close proximity to water play area on the strand. Also walking distance to reef hq and numerous dining venues.

village complex was nice. Hotel tower was nice

Central to eateries on the strand