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It’s like staying in a modern museum, with incredible lighting, friendly English savvy staff and a “customer experience” focus. This place is amazing and one of the best “enclosed (no deck)” hotel’s I have Ever stayed bar none. Great gym and Swimming pool, in an incredibly beautiful setting. This place is a “work of art” which is clear that they have worked hard and spend a LOT of money creating an environment that is spacious, inviting, beautiful and modern. Truly a 5 star experience for a 4 star price.

It is my fourth time in this hotel for the last 3 years. Every time I enjoy it really much. Rooms are big and very comfortable. Swimming pool and SPA are just excellent. Breakfasts are probably one of the bests in Chinese hotels. The hotel is not far from Wangfujing, which is a very good place for shopping. Around 20 minutes walk to there. And also pretty close to Tiantan Park, one of the must-visit places in Beijing. And also I really love the design of the hotel.

Staff are excellent, very helpful and knowledgeable about Beijing and the area surrounding the hotel. Warm and enthusiastic welcome and everything is explained clearly and comprehensively. The little touches like the free and very useful map are great. Rooms are spacious and clean and the location is excellent for exploring the city. The restaurant is also great and breakfast is plentiful and delicious. Will absolutely try and stay again on my next trip to China.

I have an 8th floor room with a superb view of the culture park and birds nest stadium. Room was spacious and bed comfortable. Desk was reasonably easy to work on and breakfast was good. Location close to the subway is excellent and the Olympic walk just 2 stops away and downtown Beijing about a 20 minute trip. Ethernet cable provided so did not need to use the wifi. Hotel is easy to reach from the airport using the train and subway. I would stay there again.

This boutique hotel is in the perfect location for enjoying the 788 Art District. We’ve stayed here a few times now and it has improved each time. They are continuing their upgrading of the entrance and the service is very customer focused. The receptionist spoke good English and was very helpful. We also find this hotel convenient for the airport and the area is great for spending an evening in before you fly out of Beijing.

The location was very convenient as it was walking distance to Wangfujing Street, with Beijing APM Mall within a 10-15 minutes walk and Tian’anmen Square and Forbidden City within - 30 minutes walk. There are plenty of good eateries near the hotel including Da Dong Duck, which could be considered as the BEST duck in Beijing. The rooms were clean and comfortable and the staff were very helpful in responding to any queries.

Hotel staff was friendly and accommodating. They helped us book Forbidden City tickets with them (no extra change), which was helpful & saved us time. Of all the hotels we stayed at in China - this staff was our favorite! The on-site restaurant CRAFT was the highlight of our stay. Great breakfast, lunch, and dinner. American coffee and takeaway breakfast for your early starts! Great food at a great price.

The area is beautiful, one of the few authentic hutongs in the center of Beijing, which is not turned into a tourist trap. Close to llama temple and a lot of restaurants - small neighbourhood eateries and also bigger restaurants, bars, everything. It is a 10 minute walk to airport express - or two bus stops. The yard of the hotel is also beautiful. Pity, could have been a really nice stay.

High standard of cleanliness, simple yet fashionable interior design as well, better than most of the so called 5 star hotels in Beijing I have been to, unlike most of the Beijing hotels they served with high efficiency, the fast check in and check out procedures reminded me the times when I was in Indonesia, Thailand, Japan and Europe, totally worth the money.

I first knew of this hotel in 1991. At that time it was one of the best hotels in China. It has lasted well and has been refurbished to a high standard, even though it is no longer part of the Sheraton Group. The swimming pool is excellent. Well equipped rooms and a high quality breakfast buffet. Very close to a station on the extensive underground system.

The staff are very professional, informative and helpful. The housekeeper Aunty Zhou is a diligent worker, made us feeling being at home. On the check-out day, a tall guy from the front desk helped us to move our luggages to the airport shuttle car on main road. Next time in Beijing, I will definitely return to the same hotel.

The hotel is located in the center of Beijing ,very close to Wangfujing street and also close to Tiananmen square and Forbidden city. Very clean and large rooms supply comfortable staying.Stuff is helpfull.Breakfast and dinner has kind of typical Chinese foods.Wifi connection is good.

Staff very friendly and helpful. Hotel and rooms look clean. Breakfast had enough choices. I came for a business meeting nearby, so location was ideal to me (note it may take up to 1.5 hrs to get to airport depending on Beijing traffic). Free upgrade to better room without asking.

The breakfast was delicious. The staff were extremely helpful. Was so glad to be able to keep our luggage at the hotel after check-out. Made it easy to explore Beijing before leaving to the airport. I will recommend and return to this hotel in future.

This is a good hotel to stay in Beijing, big rooms, big bathroom and great bath tub. Food was great, especially in the restaurant, as was Buffett breakfast, catering well for westerners. Reasonably good location, close to main attractions.

The location is good. Close to metro station and main attractions in Beijing. You can book tours to the Great Wall of China and Forbidden City at the hotel. Also, there is halal restaurant nearby. Definitely would stay here again!!!

The Crowne Plaza is a marvelous hotel to stay in, I would recommend 100% for people that are not from China, since Beijing is hard to find hotels that the staff speak english.

Step above most hotels in China

The staff was well-trained and really helpful.BTW, Nice location, 3min walk to the metro station. Nice experience for me.

we were provided with a very warm welcome and some lovely extras for our anniversary. the room was lovely. breakfast was delicious and the lounge area was a welcome treat too. I also left a charger in the room and they contacted me directly to let me know. we are going back on the 22nd and we will pick it up then.