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Very good service and friendly staff

Comfy room and bed! Very good location. Closer to Terracotta Warriors (30 mins ride in the morning after 10:30am) and not far from city. Very quiet environment and near to a Factory outlet. Alot of food eatery and restaurants around this area.

Very polite and attentive staff, clean and comfortable room, amazing breakfast

Nestled in a remote corner of the avaunt-garde Banpo International Art District, this unique and comfortable hotel is not out of place. Amongst the shops lie gem after gem of eclectic delight. Once inside the hotel, it is easy to see that it was designed with the surrounding artistic environment in mind. As the name of the hotel indicates, I found myself transported back to an earlier time upon setting foot in the lobby. I wanted to jump on one of the antique, 1940s, motorcycles and ride into the Chinese countryside. The vintage Harley Davidson especially enthralled my fancy. From the inviting minimalist features in the lobby to the spiral staircase that led to nowhere, we felt like time travelers. Our first interaction with the friendly staff set the tone for our entire stay, friendly and accommodating. We simply could not have asked for better service and treatment. One extremely friendly staff member was Phoenix. We felt that she was assigned to make our stay more enjoyable due to the fact that she spoke fluent English, but it is just as likely that this is just her level of service. There was no whim that did not become her command. She was so attentive. Honestly, I have never experience this level of accommodation. We chose the loft room, and either the first floor or the loft would have been perfect. The two together made it a five star stay. Two king-sized beds, plenty of couches and chairs to lounge around on, a working desk, a rainforest shower, and a tub big enough for two people, was more than we needed. The Walnut Tree restaurant in the hotel, named because there has been a walnut tree in the compound since before the hotel’s and restaurant’s inception, has some of the best food in Xian. And it is vegetarian and vegan friendly, a rarity in this city. The dishes were just as alluring and tantalizing to the taste buds as the art work in the district to the eyes. If you can only stay in one hotel while visiting Xian, this is the one you want to choose.

Very clean, staff communication and service is very good, liked the breakfast at the hotel, had Shaanxi specials with reasonable price in the buffet, staff can speak englsih and nice

The hotel is amazing, in an old restored building. The location is good, staff is very polite and always trying to help. The breakfast is so good, a lot of options and fresh food.

Staying in Hilton Xi’an was a very wise decision for my first trip to this historical and renowned city in the world. With the help of the extremely conscientious staff in Hilton, my maiden trip to Xi’an turned out to be very smooth and unforgettable. I want to give my endless thanks to Jones Zhao , manager of Concierge who helped me work out my trip plan including the reservation of tickets to the Terra-cotta and Shanxi Historical museum which would have been impossible to get with my own means, and picking up and seeing off at the airport over a long time before my trip patiently, considerately and successfully. Also my thanks would go to his colleague, Mr. Wang Xingwei who was helping me call Didi for all my trips to the attractions and back with utmost patience , courtesy and attention to all my needs. Last but not least, on my departure for an early flight today, Monday, Hilton staff prepared a decent breakfast bag for me as well as a takeout Americano coffee , very touching, let alone the hotel’s perfect location, very comfortable bed, a very clean and big room with spacious bathroom and modern facilities. I will definitely go back to Hilton in future! Thank you all!