The hotel was horrible. First the one we booked had something broken and we couldn’t stay there, they send us to another hotel, it was a nightmare, we rented 5 rooms and one of them we couldn’t use it cause the ac didn’t work, the costumer service was the worst, the food was bad and the dishes and cups were dirty. The elevator didn’t work either, they had a broken pool table. Varadero as a beach is amazing but the hotel we stay was the worst

Melia Internacional Varadero-All Inclusive The Hotel is really nice, there are a couple thing that it really made look back the good work other staff do, for example the service in the snack bar that is open 24 hours it is super bad, my Family had to wait two hours to get two pizza and 1 hamburger, the reason is because the majority of the staff is working there put the order in front of the people who give them big tips. The Cigar bar is super nice and the service is outstanding, but the AC and the extractor was broke for two days, we give the solution to the Manager or supervisor of the hotel of moving the portable fan they had in the second floor bar to down stair but the answer was , it is not my department. We still drink and smoke in the Cigar Bar because of the staff but was really hot. The check out was super bad, like bad, we have to wait to she get of the phone and the supervisor see us there waiting for about 30 minutes to check didn't do anything, just when inside, the one who did the check out to us put people in front of us because she know them and didn't care we were waiting.

Our resort (4 star) was kind of run down. In the fitness room, every piece of equipment with a moving part was broken. The food was o.k., but I can see how it would get tiresome if we had been there more than our four days. There's not really much to do outside of the resorts.

Varadero is about 21/2 hours from Havana and is cleaner and less polluted than Havana.It is a long stretch of beach with many hotels.Although the water is clear blue/turquoise the beach it self is not properly maintained with any public conveniences,change rooms or bathrooms. There are many restaurants with live music and a Beatles bar playing Beatles music all day and night. We stayed near Park Jasone which is a beautiful ,serene park. We had lunch at El Retiro restaurant which was ok.

Wonderful Resort!!! Especially for Cuba!!! Service is great!!! I gained a few pounds from the non-stop availability of food and drink! The beach is beautiful, the pools are great and the rooms are really nice!!! Daily entertainment and food themes make each day different. I highly recommend this resort! But make sure to spend some time in real Cuba, away from the resorts and tourist areas. It will make you appreciate this resort even more!!!

Stayed at Brisas del Caribe... omg... no way close to any all inclusive I've been too... The check in process took 45 minutes - reception hall is not air conditioned neither are there any fans... General service time is way too long... People generally unfriendly and unwilling to assist... Room was dirty, a/c was not working properly, bath towels were dirty and were slightly bigger than a face towel... Eating utensils at restaurants, especially, the beach grill, were not properly washed.... Beach and pool were nice... definitely the highlight of my trip. Will definitely not visit this hotel again.