Search hotels in Karlovy Vary

Excellent, spotelss clean hotel, with nice restaurant, rich breakfast and warm / professional staff. We ll be back!!

Our stay was fantastic! The hotel was impeccably clean, and the facilities were perfect, providing everything we needed for a comfortable experience. What stood out the most was the exceptional service—despite our early check-out before breakfast hours, a staff member kindly prepared a takeaway breakfast for us. It was such a thoughtful gesture that made our trip even better. Highly recommended!

Our children selected this place to celebrate my birthday. They couldn't have found a better place. The hotel is truly amazing. The location, out of town and close to the river, is beautiful. Everything speaks RELAX. The views either from the restaurant or from the room, the pool, and the SPA set the environment for a great stay. The staff, especially Sonya and the General Manager are very welcoming, always there to help, and very hospitable. Upon reception, Sonya was ready to support our needs, she made sure that our room would be ready even if we arrived a little bit earlier and offered a welcome drink while we waited. She also provided an overview of the facilities and instructions on how to use the SPA. She gave us directions to town, where to park, and places to visit. The room is beyond expectations, spacious, with a view of the river, and spotless. King-size bed and a fully equipped bathroom. A safe also that will be part of another story :) We enjoyed the SPA. There are 5 different types of saunas, well-prepared, and clean: Jacuzzi and pool. Massage service is in place. Now the Safe story. We had such a wonderful time and felt so relaxed that even though we always checked the room to avoid leaving anything behind, on this occasion we left our passports. We realized upon arrival at the airport, 2 hours away. After the shocking find, we called the hotel and both reception and the general manager took immediate care of the incident. They found our passports, negotiated transport, and in less than 2 hours we had our passports back. Talking with the general manager, the quick support we received kept our holidays still on track. What could have been a nightmare was a quick fixable event thanks to them. Muchas gracias from Costa Rica.

The location was excellent, staff were very nice accommodations were comfortable and we enjoyed ourselves.

The hotel had a very nice breakfast room, cozy and with a warm winter holiday atmosphere. Parking reservation was a big plus. Central location and near the touristic objectives is quite attractive.

The room was lovely, the location of the hotel was exceptional. Breakfast was very good too.

Great location! Very helpful staff helped us park during the triathlon. Could see the magic show from the window. Dinner was great and breakfast was nice too.

No chance find any negatives..been adviced upgrate our room for.one in chateau.for extra €€€ but was worth it..biggest room we ever had...great wellness and amazing location..receptionist was really helpfull .breakfast very decent.maybe little more we were expexting from dinner as pasta was dry and deer stew not the best in my life either..but in general amazing stay 100%

Everything. we loved our stay. The hotel was beautiful and the wellness amenities were great. The best thing though, was our dining experience. I believe Denisa is the name of the woman who was taking care of us. She was wonderful, her service was spot on and she took care to remember our preferences. She provided the best dining service I've experienced. I highly recommend adding the meal option to your booking. We did and we're delighted to learn that on top of our breakfast buffet, we also got a three course lunch as well as a three course dinner. Highly rated this hotel

Beautiful hotel, amazing service. Very tasty breakfast!