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It was the second time we stayed there, we love the hotel, it’s location and it’s staff. It’s literally in the middle of Gran Via, close to Puerta del Sol and all the best shops in Madrid. The staff is superb, specially I want to thank Enrique since he helped us with the luggage and gave us such a great experience. Also the receptionists were so attentive and helpful.. they even found my daughter’s AirPods and returned them after she forgot them in the lobby. The Bed is súper comfy and the hotel is stylish and comfortable..!

The location is perfect as is 5 mins from terminal 1 and 10 mins from terminal 4 . They have free shuttle ! Which is very handy as you don’t have to worry to get a taxi or a local bus . The staff was really friendly. I ask about how to get from hotel to city centre , and the woman was very friendly and explain to me in detail which lines of tube I needed to get and gave me a map. The room was very clean , comfortable and big . Next time i will go to madrid will definitely stay in here again !!

I liked the hotel very much. It is located close to metro station and you can walk to nearby attractions and city centre. I had a medium size room and it was spotless clean with card access. The bed was super comfortable and clean. The bathroom and shower size were very good. The wifi service was also very good as well as air conditioning system. I rated the hotel compared to similar accommodations and if you reserve well in advance it’s a value for money. I will comeback if next time in Madrid.

Amazing facility! Staff were lovely and really cared about customer service. The rooms were very comfortable and very quiet! During our travel in Spain one issue we had often was the lack of sound insulation, so it was a joy to have a peaceful night without being woken up. I picked this hotel for our last evening in Spain before flying home. The convenience of the location adjacent to the airport was great with a regular scheduled shuttle bus to the terminals.

pros: this is one of the cleanest hotel rooms i've ever stayed in! everything was shining bright, white, not even a dirty spot in the toilet. I'm so happy with my decision to stay here. location is perfect, near Gran Via/Callou metro station, which means it's near the shopping district. I went around Spain and came back here again for one night before continuing the journey to Germany. whenever I'm back in Madrid I'll stay here again!

There are few hotels where you can say everything was flawless (except for our key cards not working once), and this is one of them. On top of that the location is excellent being directly in the city centre whilst they manage to keep the rooms wonderfully quiet. The walls were a little bit thin but much better than the typical hotel standard. The bar on top of the hotel was a nice reprieve from the overcrowded bars of Madrid

The apartment was clean and comfortable and had was well equipped with regards to the kitchen. the location was fairly good. In Madrid a lot of things are within walking distance so it’s about a 20 minute walk into the city centre. Uber’s are also relatively cheap so we either walked places or got an Uber. We checked-in at 11:30pm roughly and the process was very simple with clear instructions provided by the hotel.

The man at check-in was welcoming; the room was very comfortable; the beds were comfortable; the shower had plenty of hot water and great water pressure. The location can't be beat for closeness to a lot of Madrid's must-see sights. DNorte, the restaurant adjacent to the hotel, had good food. The cheeseburger was great and the staff were courteous, which can't be said for all wait-staff in Spain.

Amazing hotel, located very central, close to all things that you can visit in Madrid. Easily reachable by public transport, but you can walk to the city centre and go shopping on Gran Via. The rooms are spacious and very comfortable, the bed is awesome! The staff was very polite and helpful, and the breakfast was one of the best ever enjoyed in a hotel. Highly recommended!

It was my birthday, the staff gave me a room with views to the gran via. When i came back I had a bottle of champagne waiting for me in the room, courtesy of the hotel. The place has very modern decor, full of amenities, the staff was the nicest, kindest I've encountered in a month traveling in Spain. And the price was great for the location. Definitely coming back.

The hotel was very cleaned and the overall look and feel was great. The rooftop was a plus especially for summer days, great DJ. Location is the best close to all shops in Gran Via and great center point to visiit any place in Madrid. Callao Metro station is only steps away and recently opened Gran Via metro station is also very close.

The hotel was in the middle of Madrid center which was perfect. Easy to get from the airport. We got the room we ask, balcony looking out to the center but too bad they were renovating so we could not open the window to see but we could open the window for a bit fresh air. I would love to come back when it's ready :)

The hotel personel and the room were excellent. Very clean and spacious. It offers free coffee and free shuttle to the airport. It is also close to a metro stacion that takes u directly to the very center of Madrid, but it is still long metro ride. Very close to airport.

We liked the fact that there was a kettle and a mini fridge in the room. Also the beds were very comfy and the shower was hot and powerful. The hotel is located in the city centre near Gran Via which means you have an easy access to shopping, bars and public transport.

This is now my go to hotel in Madrid. Super value, Excellent location, easy affordable Uber access to train and airport, and they have been unbelievably reliable during the pandemic when other hotels have stumbled or closed. 5 Stars!

Room was pretty big. it was indeed very clean too. Airport shuttle was very convenient. however, location was slightly far from the city centre which is fine for me, I moved out after 2 days. nevertheless, it was a beautiful hotel.

We started our trip around Spain in Madrid. The hotel is within walking from aeroporto express bus (yellow). We travelled with another couple. We enjoyed the rooftop restaurant for drinks and dinner and the lobby for breakfast.

The location of the hotel is great, you can walk anywhere within Madrid city centre.