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Location is outside of the city centre but close to metro station and travel to the centre by bus is an option. The staff at the hotel were exceptional considering they were working in unprecedented circumstances. Any additional requests we had were dealt with immediately. Pool area very well kept, gym equipment well maintained. A late check-out request was agreed which was very helpful as we were only flying home late in the evening. Would definitely recommend this hotel and will be revisiting on our next trip to Madrid

in town but near airport (30 euro) a high end well positioned hotel that never seemed over busy in lobby. excellent staff Eric (my Trini Venezuelan bother) Juan Ivan all the bartenders and all the room cleaners and the plumbers were meaningfully helpful. The staff member who helped me select restaurants and what to do the next day she gave excellent advice about Retiro, and everyone humored me as I tried to speak Spanish. I think this crew was happy and proud of their jobs.

The apartment was clean and comfortable and had was well equipped with regards to the kitchen. the location was fairly good. In Madrid a lot of things are within walking distance so it’s about a 20 minute walk into the city centre. Uber’s are also relatively cheap so we either walked places or got an Uber. We checked-in at 11:30pm roughly and the process was very simple with clear instructions provided by the hotel.

Brilliant location. Right beside the Opera Metro stop, we only used the Metro a handful of times as it's a very central location. Got a taxi to and from the airport, took about 20-30 minutes (flat fare of €30 from airport to city centre). Hotel is more or less brand new and was spotless. Room was a good size and beds very comfortable, slept great. Can't praise it enough.

The hotel was very cleaned and the overall look and feel was great. The rooftop was a plus especially for summer days, great DJ. Location is the best close to all shops in Gran Via and great center point to visiit any place in Madrid. Callao Metro station is only steps away and recently opened Gran Via metro station is also very close.

Best location in Madrid. However, the hotel is beginning to feel a little 'tired'. Friends stayed in a cheaper city centre hotel that was cheaper and had a roof-top bar and swimming pool! If you want an authentic Spanish experience in the heart of old Madrid then stay here. For comfort and value for money look elsewhere.

Great location near Puerta Atocha train station and El Retiro Park. We stayed here just two nights returning from our journey around Spain and France. Perfect location near the train station. Room was spacious and the location couldn't have been better. And the a/c works great for those hot Madrid days.

The position was fantastic. It is located between three metro stations (Tribunal, Plaza de España and Noviciado) and it is only 15 minutes walk to the Gran Vía and the city centre. The price is also unbeatable as it is super convenient for a decent hostel located in Madrid city centre.

Perfect location for what we wanted to do in Madrid. The hotel has a courtesy bus to the Metro station which is a direct line to the city centre but taxis aren't expensive to the nearest Metro. There is large shopping centre and some restaurants within walking distance.

The hotel locates in the city center with many shops and restaurants nearby. The Palace of Madrid can also be reached within 10 minutes on foot. The bus stops in front of the hotel so transportation to/from train station and airport is very easy. Rooftop view is great.

The hotel personel and the room were excellent. Very clean and spacious. It offers free coffee and free shuttle to the airport. It is also close to a metro stacion that takes u directly to the very center of Madrid, but it is still long metro ride. Very close to airport.

Excellent hotel for a central location within Madrid city. Close to Retiro park and major city museums. Within a 20 minute walk to city centre, staff are very kind and professional. Clean, spacious and sunny room, had a restful time at Hotel Paseo del Arte.

We go often to Spain, and we use Madrid as the home city to visit other cities and towns by train or bus. This hotel is very centric, comfortable and the personnel is very friendly and helpful. Without a doubt, y will use this hotel again.

The location is perfect, just in Gran Vía, the main street of Madrid's city centre. The staff was super friendly and the breakfast was great, with a wide variety of food and drinks available.

Very nice hotel located steps away from la Gran Via and with easy access to trains, in the center of Madrid. Friendly and supportive staff. Clean and comfortable rooms in a basic hotel setting.

Very nice hotel. Staff good. Very clean and quiet. Easy to find. Location was a little bit further out of Madrid city centre than we had expected. But easy to get to from the airport.

Perfect location for sightseeing central Madrid, with a perfect shower in the premium suite. It's breakfast was also incredible, the best we've had in Spain!!!

Among the many hostel-type hotels in Madrid center, where I have spent a night, this is the best.

The location is best to visit Madrid center Is good hotel included breakfast Y

The location is unbeatable, as it’s right at the start of La Gran Via avenue and a metro station is just outside the hotel. The hotel is beautiful everywhere, modern and classy. The hotel bars are gorgeous, and have great tapas, and the 360 Rooftop bar on the 27th floor must be one of the coolest in the world, with what I would argue is the best view in Madrid. Hotel guests have free entry (and I would say priority access) to this bar, whereas non guests have to pay a fee just to get in. The rooms are nice and have good storage space. The shower is perfect, as it’s spacious and safe (not slippery at all). When the hotel is at full capacity, breakfast will be crowded but the staff and how they handle everything is so organized that it works perfectly with little to no waiting time and permanent stock of pastries, fruits, hams, cheeses, meats, eggs, etc. The gym not only has cardio equipment but also dumbbells, benches and a multi-exercise strength training machine. Overall, this hotel is fantastic!