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The staff is top notch and couldn't have been more helpful or courteous. The hotel itself is 5 star with beautiful lobby, rooms, restaurant (indoor and out) pool and gym; possibly the best hotel experience I've had to date. Would book a stay at the Sercotel Alcalá 611 in an instant the next time I make travel plans which include Madrid. An easy cab ride distance of the airport so perfect for a quick night layover. Highly recommend the Sercotel Alcalá 611. Could not have been more pleased with my stay there.

It is the best hotel I tried in Madrid. Perfect location: in the center but quiet, close to attractions (a few minutes walk to the Prado museum), close to a subway station and buses. Beautiful room: I had the chance to get upgraded to a Junior suite (in July!) Food: great breakfast, very varied + snacks from 13:00 to midnight Staff: very helpful and pleasant. They gave me some good advise for choosing a restaurant, a manicure place. I had documents to print and they did it themselves free of charge.

Great spot if you are there to catch a flight in the morning. You can be at the airport in 15 minutes (500 meters walk + short metro ride). Rooms modern and clean, and actually with much better sound proofing than most rooms in Madrid or Spain in general. You have the restaurant downstairs and really everything you need to spend a night before flying away. AC worked superbly well, despite the fact that the evening was extremely warm outside. Staff members I met were friendly and welcoming as well.

this is my fourth stay at Madrid - and the best. located in the business and premium area - the hotel is surrounded by plenty of Brand shopping options as well as the famous el corte ingles. 30 mins from airport and 3 kms from the bubbly and happening Gran via area. the hotel facilities and restaurant as well as housekeeping staff were over attentive to your need. i had two bookings done online thru booking.com hence for an 8 night stay and then 5 nights. so maybe you get to read double reviews

The property is beautiful and has the most wonderful location! form the moment we checked in the staff were so helpful and it was a delightful stay in every possible way. Its right next to Plaza Santa Ana and the cabs stop right in front of hotel so its easy to walk all over the center of Madrid or take a cab ride anywhere including to /from airport etc. Our room was lovely and spotless and again the staff was beyond helpful and accommodating. We would stay here again and again!

Great host! Absolutely recommend to anyone going to Madrid, the property is near the airport if you get the bus usa probably about 30 mins max and you can get the underground by walking 15 mins from the house, which will get you to the city centre (Gran Via, Callao, La latina...). The house is gorgeous and Elena is super helpful and nice, located in quite a quiet neighbourhood and felt very safe at night. Will definitely be booking again when I go back!

The room: beds are really comfy, shower is very nice! And breakfast is really a must. We were not sure about the location since we feared it was far from city centre but we then were very surprised how well connected is with city centre. The hotel is in residential area, quiet and away from the noise of city centre for good sleep but easily connected with metro to main stations, so we really recommend this hotel to anyone visiting Madrid!

The staff here is amazing. They really go the extra mile for all of their guests. Silvia was especially helpful and kind….. she also makes the best tinto de verrano anywhere in Spain. This place is clean, bright & friendly. It offers dining on a roof patio, great WiFi, as well as daytime tours of Madrid and evening bar tours. I have stayed here several times when I’ve been in Madrid & highly recommend The Hat.

The apartment was clean and comfortable and had was well equipped with regards to the kitchen. the location was fairly good. In Madrid a lot of things are within walking distance so it’s about a 20 minute walk into the city centre. Uber’s are also relatively cheap so we either walked places or got an Uber. We checked-in at 11:30pm roughly and the process was very simple with clear instructions provided by the hotel.

I loved the location of the hotel very much. The hotel was located in the heart of Madrid in the Puerta del Sol Plaza. The place is safe with police visibly present. Many restaurants, shops as well as things to see and do. Most places of interest were within walking distance from the hotel. The breakfast was pretty good actually. The taxis were nearby and easy to use. The price was exceptional for my stay in Spain.

I have stayed in so many hotels but i think this is the first time that i can say a hotel was faultless. Check-in was so fast and efficient, room was very nice, near airport and free shuttle arrived 5 mins after requesting it, staff very efficient and friendly. This is clearly a very well run hotel. For overnight stay between flights, i will note this one down for next time.

The location is perfect, if you are happy to use the metro (which is easy), as the hotel is above a main rail station and metro line. It's cheaper than staying in the city centre, but very easy to travel in & out. I was leaving Madrid by train after a couple of days, which is why I picked this hotel. There's a good breakfast buffet.

Excellent hotel for a central location within Madrid city. Close to Retiro park and major city museums. Within a 20 minute walk to city centre, staff are very kind and professional. Clean, spacious and sunny room, had a restful time at Hotel Paseo del Arte.

Excellent location, on the edge of the city centre and also walking distance to the Madrid Rio park. Enough places close by for drinking and eating and a good breakfast place with very nice croissants at the corner of the hotel. Comfortable bed in the room.

Ideally located close to Madrid airport. Huge bedroom. Lovely garden terrace to enjoy the afternoon sunshine. Residential area with plenty of facilities close by. Easy to get taxis to/from city centre. Airport shuttle was perfect for us.

This is now my go to hotel in Madrid. Super value, Excellent location, easy affordable Uber access to train and airport, and they have been unbelievably reliable during the pandemic when other hotels have stumbled or closed. 5 Stars!

The hotels location is the best if you want to be in the center of Madrid, basically every place of interest is a 20 minute walk away tops. Room was clean, had a little balcony which was also nice. the bed was super comfortable

Excellent location. In Heart of Madrid which is the heart of Spain. Dont look for luxury here. But comfortable stay right at the center. Everything at 2mins distance. Perfect location.

The hotel is situated in the city centre, close to the Gran Via and Plaza de Espana. The rooms are large and comfortable and the personnel was kind and helpful.

The hotel was beautiful! The room was clean, good size, great bed and shower. The breakfast was amazing!!!