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Although we travelled by car, The New Inn is accessible by public transport as there are bus stops nearby. Its on the Newport to Chepstow route. There is no lift to the first floor but the stairs are not too steep if you have luggage. Breakfast was included. We opted for pastries & toast so can't comment on the cooked breakfast.

Staff were very helpful and friendly when I needed a reduce my number of nights at the hotel and a refund was given without any problems. On arriving as a family of four, we were upgraded which was a lovely surprise! Our room was very comfortable, clean and spacious. Great choices available at breakfast and all of very good quality. Everyone was very friendly and helpful. We didn’t have time to make use of the pool and gym facilities but they looked very inviting.

Ideal stop over for our visit to the Principality Stadium for the Wales v New Zealand match. Sadly, no time to visit Newport attractions but would consider an extra night stay to enjoy more experiences of the locality.

Enjoyed our overnight stay dispite the upgrade we payed extra for was very disappointing due to cleanliness issues and black mould in the shower , the reception had to move us to another room , we were given a larger room made up for 6! We were only 2 but the room was definitely better and the balcony and view an improvement, we only booked for one night for my husbands birthday so was a bit annoying having to spend time moving , not sure if we would book again but the restaurant staff and food in the olive tree was lovely

We stayed here 9 years ago and nothing much has changed, I really expected it to be refurbished but, it is still lovely although a bit dated. I would have given it a better review but due to an unfortunate incident with a fellow guest, being woken up at 2 am is never a good thing. Although the hotel did compensate us but, had to be reminded when the Final Bill arrived.

The stay was for golf, played the Montgomery course awful course will never play it again. Hotel room was dated due a refurb I would suggest, everything was extremely expensive and £20 for the privilege of parking came as a bitter pill to swallow as no choice as you are a captive audience so have no choice. We will return again but with lower expectations or pip for a group at one of the Lodges.