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The lady who handed over the keys was helpful, but that was the only good thing about it. The heaters in the first unit they gave us did not work, and the second unit smelt like a used ashtray plus the heaters did not work. We spent almost 5 hours in the apartment trying to get the heater working, but couldn't. Finally, we had reached an agreement that the apartment will authorize a full refund. At around 8:00 pm, we rebooked, via booking.com, into Crown Plaza hotel, and finally checked in to a warm room at 9:00 pm.

We stayed so that we could enjoy the Firework Championships. The hotel is in a brilliant location for getting on to the Hoe and you can walk to "Historic Plymouth" quickly. Also very near the Theatre Royal, where we saw the touring Blood Brothers, This hotel is a bit like travelling back in time - fabulous victorian splendour. Staff on reception were lovely and helpful. Housekeeping staff did a great job keeping the rooms very clean and tidy.

Ekraj gave us a brilliant welcome, detailing on a handy map where the best bits of Plymouth were and also showing us where the places we had a specific interest in were. He was very chatty and friendly throughout our stay. The decor in the hotel was a bit dated but the place was clean, the bed very comfortable and there was plenty of storage for clothes. Breakfast was good and filling and cooked fresh.

The hotel is nice and central with a fairly modern air about it. Nice bar area, roomy reception and a good size restaurant for breakfast, which i generally find is a good quality in all the jury’s i have stayed at. I found the staff at Plymouth to be exceptionally helpful and friendly on this occasion. The whole of my party found the hotel very adequate for our needs, would recommend.

We booked this hotel post COVID-19 reopening and find this place a delight. The family room we had was quite big with 5 beds (for 4 of us), there was free parking (limited) at the back, breakfast was excellent excellent and the service was friendly. Location was good as well as it’s 2 minutes walk to the Plymouth Hoe. Overall highly recommended!

It was my second stay at FoxHouse Studio Apartments and I was more than happy to return. The location is very good, close to everything that you are likely to want to visit in Plymouth. The apartment was very well appointed and in immaculate condition. It represented excellent value for money being noticeably cheaper than the nearby hotels

Really nice cottage in a lovely and quiet location. Very well equipped, and spacious. Dave was very welcoming and willing to answer all our questions. A lovely welcome hamper and Christmas decorations added to the welcome. Very close to Plymouth and some beautiful beaches, would definitely return

Very friendly staff and a lovely welcome. The entire hotel and room looked fresh and clean. Staff were extremely helpful with parking, great location so could walk to the theatre in just a couple of minutes. Already recommended to friends for their upcoming visit to Plymouth.

The staff at the Invicta were pleasant and helpful. The breakfast provided was a great start to the day and the location of the hotel is fabulous. 10 minute walk into Plymouth city centre. We enjoyed our stay.

Good location for Plymouth Hoe. Very comfortable hotel, dining area, bar and room. Staff were friendly and helpful. Plenty of signs to ensure social distancing respected.

This hotel is located very central in Plymouth, parking is available under the hotel or next door in Sainsburys. It is very convenient for visiting Plymouth city centre.

Rooms immaculate good central location to the Hoe and city centre. Paul was an excellent friendly host fully recommend this hotel to anyone staying in Plymouth.

Room was very comfortable clean and quiet. The view of the barbican was good and the location of the hotel i consider the best in Plymouth.

Directly on the coastal path to explore Plymouth and take advantage of the many cruises available.

Nothing it was awful the hotel receptionist set the tone for the whole stay cold unfriendly

Staff hotel were friendly

The location was great, enjoyed strolling around the park. Used the cafe in the park which was great. Lovely big room, a couple of chairs in the window overlooking the park, very relaxing and peaceful.

Stunning spacious apartment with amazing views. Especially appreciated the huge fluffy towels!

Lovely and clear with all the facilities you need. Beds very comfortable