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We visited few Italian cities in our last trip to Italy , Firenze being our last destination ! The hotel location it’s absolutely spot on the rooms very clean ! The gentleman from the reception working night shifts ( I think his name is Alessandro ) was the best receptionist / host we had for our 8 days trip in Italy ! Very professional very helpful and going the extra mile ! Overall it wasn’t the best hotel you could stay at but for the value of the money considering the location the cleaning it’s an absolutely bargain !

Our review of this location is mixed. Location was good because of being very near the train station. Air conditioning was wonderful given the very hot conditions in Florence in July. The studio apartment was very new and in pristine condition. It was lovely to have a Nespresso coffee maker available in the apartment. But, why no complementary coffee pods? We were told we had to buy our own. First day in Italy, tired travellers, and had to figure out how to get pods for the coffee maker. Not a great welcome.

Where do I begin? This was by far my favourite stay out of all the cities I traveled to in Italy. This hotel is brilliantly thought out, meticulously groomed, courteous staff that go above and beyond, and they’re breakfast is fantastic. The amenities are remarkable and you really feel like you’re staying at a high end hotel. The location is a brisk 15+ minute walk into the city centre but there are plenty of scooters to help cover the distance on those lazy days. Highly highly recommend.

I loved that hotel. its by far one of the best hotels i have ever been in all over Italy. The hotel is 5min walk from the train station, 10-15min walk to every sightseeing. and the room was exceptional and soo special.. the breakfast was great. And last but not least the STAFF is simply AMAZING! all of them are helpful, nice, smiley, and so friendly. they made a nice gesture for my boyfriend’s birthday and it was so sweet. definitely would recommend and would come back:)

We arrived early as we were travelling around Italy from Florence. Our room wasn’t ready as there was a problem with the air conditioning. The receptionist put our bags into the luggage store so we could go and venture out. Such great customer service. Our room was also the nicest room (except the honeymoon suite on my wedding) I have ever had the pleasure of staying in. I do think we were upgraded and if so I cannot thank the hotel enough.

so many nice things to mention. The owner Elena is very friendly and helpful. The breakfast was excellent, which is not always the case in Italy, with some nice homemade additions. The location is very nice for a peaceful stay in Florence where the centre can be noisy and the accommodation doesn't have to try hard and therefore it doesn't. This place is peaceful, bright and so much nicer than a city centre hotel.

This is an exceptionally good property and experience. It is located literally at the Duomo. The room was beyond beautiful, styled for the period with antiques and murals. They provided us an early breakfast so we could eat before a scheduled tour. The breakfast and coffee was the best we have had on our trip to both Switzerland and Italy. I wish we had spent more time in Florence. If you go, stay here!

Staff were so helpful organising parking, restaurants, they were fantastic.. Bernadette, Aneta and other girl (Safina or Sabrina, sorry i forgot) were incredibly helpful and their restaurant recommendations were perfect. They along with breakfast team, the friendly cleaners and amazing location made this our best stay in Italy Your hotel are really lucky to have you as part of the team!

the property was stunning. Double height ceilings and a beautiful spacious room with a balcony. The rooms were cleaned daily and fresh toiletries and towels provided. The entire property was immaculate. staff where so helpful and friendly. continental breakfast was good also. location was excellent. honestly the best hotel we stayed in on our journey through Italy.

Francesca is a great host, everything was perfect. She is extremely kind, attentive and was making us feel at home. She gave us great advice for our stay in Florence and also made the effort to adjust the breakfast due to food intolerance. Among all our stays in Italy, we found her B&B the best.

The room was clean and spacious. Definitely the largest room we have had in Florence. It also nicer pillows than most hotels we have stayed at in Italy. The location was pretty good. We go a discount at the restaurant nearby with the same name and the food was pretty good there too.

This hotel was one of the best ones we have stayed at in Italy. It not only offers a wide variety of amenities, but it also has the most friendly staff. When we go to Florence again, we will definitely stay at this hotel!

The hotel is absolutely the best I have so far lived in Italy! I got a room upgraded and the room is perfectly clean and beautiful. The location is also incredible. The room makes my trip in Firenze much more wonderful.

it was very quaint for a solo traveler and the location is perfect for all the sites you want to see in Florence , Italy. Breakfast was AMAZING, there is something for everyone’s appetite.

The room was generally clean, the hotel is very close to a tram station and you can reach easily the city center. Also they have free parking, something that is very rare in Italy

Baglioni Grand Hotel is a safe, centrally located for walking historic Florence Italy. Our room was spacious and clean. The hotel rooms are very quiet.

Nice cozy hotel with generously sized rooms, breakfast was the best we’ve had in the hotels in Italy. Staff were helpful and accommodating.

the only drawback was that there is no breakfast included in this hotel unlike others we stay in Italy. everything else was pretty good.

lovely place and staff! one of my favorite hotels of my trip to Italy/Florence