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We loved the service we received. From the moment we walked in the door the service was amazing. So friendly and helpful, the best we have received in Italy so far. The room was clean and tidy and the air-con was already on when we walked in which was perfect because it was 35 degrees outside. The location was fairly central and so it was easy to get around. The internet was fast and reliable and the breakfast was fantastic!! We also got a complimentary tour to Murano. We would highly recommend this hotel to anyone coming to Venice.

Location is away from the heavy tourist traffic but close enough. The entire home is sparkling clean and comfortable. Elizabetta loves welcoming you and you feel taken care of and special. She helped us know how to get all around Venice and Burano while teaching us things about Venice that only a local can. One month in Italy and my time in Venice was the absolute best. (The bed is very very comfortable and the natural light is super lovely.) Air conditioning works great.

The size of the apartment was larger than I was expecting. My host, Rosa, was very polite, and explained everything that needed to be done to take out the trash and such. A number of books and maps on Venice were provided, as well as a list of recommended restaurants, marketplaces, and other shops. The beds were very comfortable, and I had the best sleep in my entire study abroad experience in Italy. I liked how the apartment was out of the way, and rather discreet.

Everything about casa di san Martino is the best. It is surprisingly the best stay within our entire Italy tour. You will get every facility within this apartment and that actually added more awe to our expectations. Also host Alyosha and his uncle both were very helpful. They also provided us a mobile phone to use it for our local tour purpose. I enjoyed my stay with my family at san martino and definitely recommend anybody looking for a stay at Venice.

It is a small, adorable hotel in quiet neighborhood, with garden, which is very rare in Venice. Staff was great and super friendly. Room very clean, with great view, bathroom well equiped and spacious. Very comfortable bed in bedroom. Breakfast was standard for Italy - only sweets (jam, honey, jugurt, croissant, toasts etc), no vegetables or fruits. Coffee was delicious. Breakfast served nicely to the table in the garden, great option!

Staff is wonderful, breakfast delicious and room was spacious, modern and clean. We had room 401 which is a walk up but we didn’t mind at all. The. If he attendant/breakfast waiter (don’t know his name - sorry) was very helpful and insisted on carrying both of our bags to our room the night we arrived. This was hands down, our most favorite hotel during our trip in Italy. We give this property an enthusiastic perfect rating!!

Superb location - Dorsoduro is definitely the best place to stay in Venice and the location of the property could not be better. What a wonderful, historic boutique hotel on the canal, run by wonderful people and with superb views across the grand canal. The Luciano and Stefano were absolutely lovely. The croissants in the morning are to die for and the coffee is excellent. Could not ask for better. Such a lovely stay.

Great location a few blocks from St. Marks Square. Easy to walk to the hotel from the San Marco water taxi station. Well appointed rooms, large by Italy standards. The Superior room actually had a single daybed in addition to a queen size regular bed. Great European style breakfast. Staff was very friendly and attentive. Nice Italian restaurant across the alley with good food and reasonable prices.

A fabulous hotel. Very close to the train station and located ON the Grand Canal. Beautiful building, beautiful room with a view. The best breakfast we had in all of Italy. The first hotel I ever experienced with turn down service and multiple room checks by the maids during the day. All staff spoke English and always helpful and courteous. Worth every dime

The breakfast was great and the staff was very friendly. Very good location as well, and we were able to get extra blankets from downstairs when we asked (not everywhere in Italy was so helpful with extra blankets). The front desk attendant also let us leave our bags there for awhile on the day we left.

Location was perfect, breakfast was the best we had in Italy, it is a busy hotel but the staff were helpful and friendly, the rooms were small but clean and well appointed (though the wife didnt approve if the weighing scales) . Price was good by venice standards.

Breakfast was great, staff excellent. The hotel and staff welcomed us to Italy and Venice in the Best way a short walk from the train, easy access to most modes of transport and restaurants/ bars with reasonable walks to special features.

I liked the place not only for its location but for where it was, I never stayed in that area of Venice and it was the best, it seem like a quiet small town in Italy with no cars and only locals.

Beautiful 5 star in Venice, the attention to details is evident, gorgeous rooms, lovely bar and the most lavish breakfast one can have. Probably the best hotel in Venice.

The friendliest hotel staff we’ve met in Italy.

Superb level of service everywhere. The pool is marvellous, plenty of deck chairs, towels and pool service available. Excellent breakfast, buffet and a la carte. The room is beautiful, well decorated and comfortable. Regular boat transfers are available to reach the main island, day or night.

The place has such a great atmosphere. It helped us to see the true magic and charm of Venice. Every detail was so unique and authentic. Absolutely recommend!

Excellent service, super friendly staff, beautiful roof terrace, lovely Venetian vibes and decor throughout the whole hotel

The reception was so nice, breakfast was prepared even we left in the early morning. Hope to stay here next time.