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Exceptional customer service, from everyone we’ve come across in the hotel and restaurant. Extra kudos to James Lee at the Reception desk to help make our anniversary extra memorable. Incredible views from the hotel lobby on the 79th floor, the amazing restaurants (and the friendliest managers) on the 81st floor, and our unforgettable room on the 101st floor! Location was excellent. Metro station, mall, amusement park are all connected. One of the best 5 star hotels we’ve ever stayed at.

Have been here several times before, and keep coming back for a few simple reasons: located in the absolute center of Seoul, best price/quality hotel in the district, easy parking (no extra charge), reasonable gym (although rather wired opening/closing hours during the weekend) and very good breakfast. I live in Korea and need to be Seoul occasionally early in the morning...better to stay a night in this hotel that face the Seoul morning traffic.

The hotel is very clean and the counter staff is very helpful. He even gave us a map and drew the direction for us. The location is surrounded by restaurants and the underground shopping link is less than 3 mins walk away from the hotel. The underground link way leads to Myeongdong shopping street as well as all the other main shopping centers. City hall Station is also about 5 mins walk away. Will stay in this hotel again if I revisit Korea

Excellent location, very spacious, lovely and clean with very friendly staff. I would definitely stay here again on my return to South Korea. I would also recommend to my family and friends. The bathroom was brightly lit which helped with putting on my makeup. I have stayed in a few hotels in Japan and Korea and this is by far the best. No hanging around to check in really early as our flight was early. Lovely lovely staff. Fantastic facilities.

The buffet breakfast at 22,000 Korean Won (about $20) is just excellent. The hotel was exceptionally clean, staff was great, rooms were quiet, plenty of hot water, comfortable beds, and location for service on buses and subways is perfect. This is one of the best kept secrets in Seoul. Rooms are not huge, but more than adequate, 42 inch TVs with Korean, Japanese, Chinese and English language channels. Really this is a great travel value.

Very convenient to subway with Myeongdong Station Exit 3 just 1 minute from the doorstep. Also located just outside Myeongdong hence very quiet. Theres 7 Eleven where you can get your T card and local Korean eating places just around the corner from the hotel. Airport bus is also just across the road from the hotel. Room is spacious and clean. Our arrival time was approx midnight and check in process was completed within minutes!

Very accessible via Seolleung Station. This area in Gangnam is peaceful and far away from the tourist area. So it’s relaxing to stay in this hotel. Lots of convenience stores and restaurants nearby. There’s a 7-11 at the basement of the hotel building (but is closes at 12 MN) Clean facilities and friendly/helpful staff. There’s an automated money changer machine at the lobby. Near the COEX Mall.

The room is very clean and comes with a lot of facilities included washing machine. Best part is the staff - Ponny, she speaks good English and provide details guidance all the way from Airport to hotel. Overall the impression is good. The area is a quite area with less tourist around. It also close to a metro station (Sinseoldong) about 8-10mins walks. Would highly recommend to stay there.

We only stayed for one night, room was spacious enough with all facilities needed, good airco, clean and spacious bathroom (especially for Korean norms), best bed we had for all of the trip, breakfast was also amazing! The couple that hosts the hotel is so helpful, you can have noodles, toast, cake.. the best breakfast we had all trip (other places were just toast and jam)

Overall, this was one of the best hotels we stayed in, the room was spacious and had the most amazing view of the Seoul skyline and Han River! Also there was a train station opposite the hotel which was extremely convenient. Close to Hongdae & Myeongdong on public transport. And the area around the hotel was not too busy. Great staff!!!!!!!!!!

That was my second time to stay in Koreana Hotel. I recommend this hotel for the following reasons. 1. Good location. You can go to popular sight-seeing spots on foot from this hotel. Moreover, we can get to this hotel from Incheon Airport directly with KAL limousine bus. 2. A room is large and clean. I always feel comfortable staying there.

The hotel is amazing. New, quite big room, clean. Location is unbelievable. Very convenient. Next to the subway station. Nearby the bus stop for airport bus. Restaurants and bars all around. You can even walk to Myeongdong. Price was cheap but I think it was a special offer. It can't be the standard.

- room ("twin jumbo" type) comfort (especially nice bed linen and it's quality) and size and equipment - separatelly wc and shower - very kind, proffesional and good English speaking (what is not common in South Korea, even in good hotels) staff

Front staff was nice, and of course it's very cheap. If you do need a place to stay with a very limited budget then you can go here. Although it's the worst place I've been to in about 15 different hostels and hotels in Korea.

Everything! This is the best hotel I have ever stay at in South Korea. The room was clean, nicely designed, with exceptionally customer service, and hot water for the shower!!! Had a shower AND bath.

Most important to me is the cleanliness. The location is a great bonus. I will continue to stay at Step Inn Myeongdong 1 every opportunity I get to visit Korea.

Can’t say much about the property. The overall service, quality and location are just perfect ! They are really delivering the high quality of hospitality. All staff is always willing to assist me during my stay. Kudos to all their hardwork, keep it up !

Very pleasant atmosfere, location, service and personnel. Unfortunately, I did not manage to try breakfast :(

Very nice, unique guesthouse!

location, size of room, cleanliness, professional staff and cleaners