Hotel di Nuwara Eliya

The hotel was comfortable providing an open fire and a lounging area to enjoy it, our room overlooked Victoria Park providing a nice outlook and the hotel was a short walk into town but far enough away. We were greeted and checked in by David Robson who was very welcoming and explained all we needed to Know about the facilities. David in our view is a great asset to the hotel and its guest, he explained in detail all answers to our questions and provided genuine advice on local services to our benefit. David has good information about attractions and places to visit, also the drivers of the modes of transport he suggested were reliable and safe. Another staff member Alan (not Alan Border) his words was very attentive to our needs in the dining room and along with David. Alan was a wealth of knowledge of many a subject in particular Sri Lankan high country which we found interesting and enlightening. The meals here we very nice we enjoyed our choices.

person who made sure that I feel locally connected, he was proactively responsive and relevant to the situation I was in. I loved all the places he made sure I would visit around and in the town-local markets, parks, waterfalls, mountain range, tea plantation and plucking the tea experience. In general, all the staff is super helpful and kind. In this hotel, they remember that personal interaction is key to a meaningful experience. They make customized omelets and serve tasty rich coffee in the restaurant. The room was clean, the bed was comfortable, and all the mentioned facilities are available, I used a bicycle too. It is a humid area and if you have problems with mosquitoes, you should not worry as rooms are dry and mosquito killers are provided.

Very helpful hosts and staff. Going out of their way to help you with directions, telling you about the place, helping with ordering food, etc. Can't recommended these guys enough. The place itself was a cosy haven and the common place where they light a fire and all guests gather is fantastic. We had great conversations with both guests and hosts over some rum and wine and loved it. The location is on the hill, a pleasant walk down to the city center and a short tuk tuk ride up. Breakfast is fantastic too. They even packed it for us on the day we were leaving early. Go for this place. You can't regret it.

A true sample of excellent hospitality!!!Upon arrival we were welcomed by the staff and staff was extremely friendly and good service ,the restaurant was flexible on timings and had yummy breakfast ,perfect location very close to the racecourse and etc.. very nice relaxed ambience..Rooms were spacious and clean. Gardens are a highlight.Speck thanks to Mr Mahdi for all the support given during our stay.We would definitely recommend this place to any one who would visit Nuwaraeliya!!!Thank you once again for making our stay memorable..

Everything. Firstly the location ,then the view is just to beautiful. One room faces the Gregory Lake and that view is something worth all the money paid to them. The staff was really nice and helpful. The place is very clean and everything was perfect. Unlike some places that looks good in picture and not good for real. This is the best of both. It looked nice and it was even nicer for real.

The staff are extremely friendly and go out of their way to make your stay happy. The breakfast was excellent and very large. They didnt give us a time for breakfast, they asked us to tell them when we wanted it. Also gave us free lifts to town if they were going out anyway. Rooms very nice, big and clean. Only a short walk to town and nice views. For the price very good! Thank you!

It was an excellent stay at Queenswood, highly recommended to anyone seeking for a nice stay in Nuwaraeliya. The staff was extremely friendly, the food was excellent and the rooms were very clean and cozy, hot water shower was the best!

Very pleasant staff, helpful, courteous. I had a lovely garden view room that was huge! Fresh tea brought to my room upon arrival. Manager checked in on me personally. The Sri Lankan breakfast should not be missed!!

Fantastic hotel. Peaceful oasis amongst tea fields. Wonderful staff. Had a game of tennis on the beautiful grass tennis court. Highly recommend this wonderful hotel. Balcony room with stunning view.

The best place to relax and get away from fast paced life. The bungalow, the staff and surroundings are beautiful. The food was amazing. The place takes you back in time. Must visit.

Wow place, the view is spectacular. Staff working hard and very polite and nice. Room very clean. Super place to stay at. Make me want to come back there. Highly recommended.

We enjoyed our staying. It was nice, the view was wonderful. Rooms were big and comfortable and clean. Staff were very kind and welcoming. Breakfast was good.

The hotel is a beautiful, fascinating and authentic looking tea factory. It's like visiting the past. The food was delicious. The staff are wonderful.

excellent rooms... love the heaters in the room... temperature controlled swimming pool ... location... the spread

Very posh modern hotel, amazing service, view, amenities! Good food and a very attentive and friendly staff.

The place and souronding are super, one side of the property facing the golf court.

Excellent.want to visit again....such a beautiful location.

Beautiful space. Lovely room and kind staff.