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The hotel is located at the Hotel Zone in cancun. You can reach the hotel with a taxi (a reservation ahead would save some money for you) or with two buses (Ado Bus to downtown and then R1 or R2 to Joya Hospital). If you decide to take the bus route you should some money at the airport. The room was very very very big and the beds were sooooooo comfortable. The employees were really nice and friendly and tried to communicate with us in English. There is a free trip to a tequila Tasting, some Mexican products and the cancun sign at the beach.

this definitely goes to the top of my list of all inclusive hotels. In my experience, all inclusive means reduced quality on food but Majestic definitely defied that tradition. i enjoyed everything about this hotel. They made my first experience to Cancun an unforgettable one. I am an avid solo traveler and extremely picky, but I’m happy to say that I will be back here …. and very soon! If I could give 27 stars, I would. The room with the hot tub on the balcony is worth every penny

great hotel, perfect location walking distance to night clubs and night life, or the hotel offered many activities and events. we enjoyed a Halloween party and they really out did themselves, best Halloween party. all inclusive had great advantage like not having to Carry a wallet unless you like to tip staff. In comparison it seemed our hotel was one of the best and newest. only adults you won’t see any kids. food wise agave, and steak house and pool tacos/nachos where good.

The front desk staff was pleasant. Cesar (I hope I got his name right) was awesome. He wasnt checking me in but came over and starting giving me information about the hotel and amenities. Check in was a breeze..no wait at all. My room wasn't ready but I asked for one that was and with no hesitation, they gave me one. The food was just okay but the Mango daiquiris and Miami Vice was the bomb. I got all inclusive but not sure if it was worth it or not😕

The hotel is old and really isn’t priced well. It’s extremely expensive and I expected a more luxurious hotel for the price. The food was bad and really not enjoyable except for the Mexican restaurant. The drinks were not great either. All in all there are much better all inclusive resorts for the value. That being said the staff were wonderful and the service superb! The pool games were fun and Sheyla was awesome. The staff were so attentive!

The perfect hotel just 10min from Cancun airport. Rooms are big and clean. Big breakfast buffet with an excellent green juice and choice of delicious food. The staff are very nice and friendly especially Victor working at the restaurant. The restaurant is huge so there is space for all. The poolside was nice and relaxing with many sun-beds. All was perfect in this hotel and we will stay again a night if we come back in the region.

Monica and her team made us feel really welcome, everything was nice and clean. There were bathrobes, slippers, beach bags and candles there for us. Breakfast was really exceptional. Although it's not in the hotel zone, we felt safe, the neighbourhood gave off real Cancun vibes, there were people dancing and singing every night. It was a bit hard to find the entrance, so it's recommended to use Google Maps.

I like the style and set up. Ability to meet many different people, in a safe manner as well. I stayed in a single room and it was very spacious, comfortable, and close to a lot of thing. They also offer a lot of amazing adventures (extra payment required) around Cancun and Mexico. The staff was amazing and super nice. Quick response to request. Highly recommend staying here if you visit the Hotel Zone in Cancun.

1. The location is quite close to Cancun airport and the hotel provides pre-booked free shuttle bus between it and the terminals every half hour. 2. The swimming pool is heated but not clean enough. No one clean the leaves dropped in it. 3. There are swings and sofas next to the round-shaped pool which is a good place to kill time.

We had to spend one night in Cancun and catch a connecting flight in the early morning. Hotel Kavia was the perfect solution to stay in a nice place, in town, well connected with the airport. 5-7mins by walk from ADO bus station. Several services in the nearby area (taxi, restaurants and bar). We liked the swimming pools :)

Location is great , buses run all day and night every 5 mins from right outside Brisas Apartments Pool , beach sensational ! Room with sea view beautiful ! It’s not a 5 star hotel but it’s clean everything works and it’s an awful lot cheaper and we didn’t want to not leave a hotel for 2weeks we wanted to see Cancun

The hotel was really close to the airport which was why we chose this. Would definitely not stay here if I wanted to visit Cancun for more than 1 night though. The room was big and nice bed and clean bathroom, didn't use the kitchen but it seemed nice!

The staff were so nice and helpful, the hotel is great with spacious rooms and in a chill area. This was exactly what we were looking for because we were not interested in an all inclusive since we were in Cancun to go diving.

beautiful hotel in a newly developed area. not a lot around but if you don’t like all inclusive it’s a good choice. People were friendly. Room was large and well decorated. amazing shower. great gym. the pool is stunning.

This property was gorgeous and most of the staff was super friendly! It was clean and the food was amazing! We loved having an all inclusive. This was the best place we stayed in Mexico.

Location is very convenient. Hotel is opposite to Cancun Ado station which provides easy transportation to airport and other parts of the city. Ala carte breakfast was very good.

All inclusive is the way to go! Clean pool and beach, nice weather, great restaurants and great food. Will come again with family. Thank you to Occidental costa Cancun..