Search hotels in Cancún

Booking on the site through Booking.com initially seemed to be a good idea because I believed I was paying for an All Inclusive hotel. Once I arrived and later ordered room service, I was surprised to find out this wasn’t the case. No one at the front desk was helpful, basically saying it sucked for us and if we booked the hotel through them, they would’ve helped but instead since it was through Booking.com we had to figure it out on our own (despite the fact they also work through booking.com). Their customer service sucks!

We chose this hotel because we were only spending a couple of nights in Cancun before travelling on the ADO buses around Yucatan. We took a direct bus from the airport to the ADO bus station across the road. For a hotel right outside a main bus station we were pleasantly surprised. Great price, quiet, clean rooms and a lovely pool area. Surrounded by cheap eats and a local bus down to the hotel zone beach area the place felt very safe. Booked to stay again before our return flight to the UK.

We booked this stay last minute, but it was such a great choice! We really liked it, a quite stay with birds arounds us in the middle of Cancun. It is not close to the "hotel area" but that is what we really loved. It felt like more Mexico. We had a car, and would recommend that to everyone, as you need a car to get around in Cancun, and for sure if you want to stay here :). But well recommended! We loved it! We would definitely come back!

Absolutely everything was fantastic, spectacular and perfect- accommodation, choice of all inclusive food (Asian, Mexican, Italian, Seafood, Healthy, American restaurants + bars + bistros). Staff are super friendly. In comparison with the European 5stars hotel, this is very ration of quality and price!!! The complex is very safe and not located directly in the Cancún city. There were every day programs and also time for relaxation.

The rooms are decent and clean. The floors are tile all through. Storage closet at entrance. Bathroom has shower only no bathtub. You had two alternative eating choices located on the hotel site property. The all inclusive daily choices, which is quit tasteful. Breakfast, lunch, and dinner. And a casual dress seafood restaurant with multiple wine choices. It was tasteful too. And of course direct access to the beach.

10/10 stay! If you’re looking for a boutique option in Cancun, this place is perfect. The rooms are lovely and very comfortable with great AC. The pool is great and in a lovely setting. And the staff were wonderful - so friendly and helpful! A 2 minute bus to the main strip in the hotel zone (buses are super easy to get, just ask the desk for help) or a 25 minute walk. And breakfast is DELICIOUS! Thanks team :)

I had read so many reviews on booking.com and other all inclusive resorts in Cancun and this one had the best reviews. Of course I was still skeptical but went for it and did not regret it at all! This was hands down the BEST resort I have ever been to. The food was AMAZING, the staff was out of this world friendly and provided us with the best vacation I could ask for! Thank you Hyatt Ziva!

Great villa size, location in Zona Hotelera, lagun without waves and weeds, food and service are excellent, every evening breathtaking sunset view and Pirate boats, bus shuttles, gym, mini market, activities, quietness of family resort, laundry services, room service, pools, booking of Parks at the reception area, garden, welcome gifts. This is the best cozy all inclusive family resort!

Located in zonal hoteleria and not cancun city. I made a wrong booking without checking the location but later ended up loving the place. It is in midst of fancy area (las vegas of mexico). Great night hangouts n walking distance to cancun beaches. Rooms were clean and beds were comfy with privacy curtain, locker n plenty of space between bunks. Free Breakfast was a plus point.

If you drive and don't like big brand hotels, this is the greatest option for staying near the Cancun airport. It feels quite homey, the receptionist was extremely pleasant, and despite our late arrival, we were treated to a little tour of the tequila history. The rooms were immaculate, with a refrigerator and great toiletries. Would totally stay again!

We had to spend one night in Cancun and catch a connecting flight in the early morning. Hotel Kavia was the perfect solution to stay in a nice place, in town, well connected with the airport. 5-7mins by walk from ADO bus station. Several services in the nearby area (taxi, restaurants and bar). We liked the swimming pools :)

The shuttle service was very good. We were flying in and out of Cancun, and transport between hotel and airport was really a reason for staying at the hotel. We weren`t there long, but the hotel was very comfortable and the breakfast buffet was very good, as well.

The property was beautiful and the staff were so attentive. The food was excellent, loved the variety of choices of restaurants and loved the all inclusive package. The beach was beautiful with soft white sands. First time in Cancun and my family had a great time.

Everything was excellent. Design and decor of rooms and restaurants is nice. Rooms are very comfortable. High quality of food and beverage for an all inclusive hotel. Loved the resort!!! We would return if we visit the area again. Excellent choice price per value

We stayed here on our first night in Mexico after arriving in Cancun airport and picking up our rental car. Great place to start your trip. It was easy to park our car in front of the hotel and the location is perfect with some nice bars and restaurants nearby.

Conveniently located (close to Cancun airport), the hotel is nice and modern. Staff are friendly and facilities are great. Bed was very comfortable and the room spacious, modern and clean. Nice and abundant breakfast. Very good value for money.

Amenities, facilities, location, staff behavior was so friendly and helpful, foods, quality of food and service, environment, entertainment overall I liked this all inclusive hotel, can’t expect better. Thanks

The property was beautiful and super clean. My room had a beautiful view of the ocean side and the lagoon side. Also, unlike other hotels, the food for the all inclusive package was delicious.

The room was nice and the staff were kind but if I could choose another hotel I would pay more for an all inclusive hotel with GOOD food.

NH Cancun Airport hotel is a good place for rest after a long flight. Room is clean and comfortable.