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Pick your preferred language. We speak English and 42 other languages.
Browse our "Best of" lists to find the top-rated properties in Cancún – based on 97,133 reviews from real guests
#1 of 167 hotels in Cancún
#2 of 167 hotels in Cancún
#3 of 167 hotels in Cancún
#1 of 62 B&Bs and inns in Cancún
#2 of 62 B&Bs and inns in Cancún
#3 of 62 B&Bs and inns in Cancún
#1 of 187 vacation rentals in Cancún
#2 of 187 vacation rentals in Cancún
#3 of 187 vacation rentals in Cancún
We had the best customer service I’ve ever had. Everyone was so nice and they went above and beyond to do everything they could to make your stay wonderful. We never left the resort, there was absolutely no reason to. Cocktails, sun, pool, beach, food, wonderful customer service, it was paradise!!
We wished there were more things opened as in restaurants & snack places & bars by beach area closed to early there was no shopping except one store on property bug resort with very little to do & safety was a concern so we couldnt leave since there was a multiple of massacres on tourists the week before we went
The weather in April is perfect! We stayed a week at the Grand Mayan in Riviera Maya south of Cancun. Had a fabulous time! Nice rooms and pools and superb food in all the restaurants. Xcaret is a must and we enjoyed a day at Akumal beach snorkeling with sea turtles . The Margaritas on the beach and the mixed ceviche were awesome!
We were right next to the ferry to Isla Mujeres in the neighborhood of Juarez. We had a wonderful place to stay while we were there, called Casa Mexicana. It was amazing! The neighborhood was pretty good although I wouldn't suggest going out too late or too far away from wherever you are staying. There were also a few cheap places to eat near where we were staying so that was really awesome about that area too.
Cancun’s white sand beaches are stunning. The hotel zone is a bit like the Vegas of Mexico and for us a great base for mixing beach days with visiting chichen itza, Isla Mujeres, and snorkeling in Cozumel. We really enjoyed the Jolly Roger pirate show. Lots to do.
Everything is very easy, cancun is prepared to receive many visitors. Easy and fast public transportation around hotel zone. Beaches are very clean and the water is warm! Take a hat, sunglasses and tshirts with sleeves with you, because the sun is very strong. Be careful with the sunscreen that you buy (if you buy it in cancun), cause you might not be as protected as you imagined. The ceviche in gaviota azul beach is the best!
“The best possible location. Also the best beach in the entire Cancun Zona Hotelera, it was beautiful and not crowded. 4 restaurants on site. The room was comfortable and all the amenitirs you would normally need.”
“The right place to meet people and make party located in the cheap area in cancun,never boring at ka beh hostel,but also can you relax on the comfortable Hammock,staff very helpfull when i came drunk from disco”
“I have never been to Cancun, nor have I done an all inclusive. I just could not believe the professionalism, the friendliness, and service each and every staff member provided. From the Butlers on the 22nd floor, to the gals serving drinks by the pool, from the valet and front desk, to the housekeepers and room service, not one person did not go out of their way to make you feel special. Even many other guest I spoke to (those that have done all inclusive in Cancun) said Secrets is by far the best.”
“Located next to one of the best beaches in Cancún (Punta Cancún). The pool is not crowded and there is a deep side unlike in other hotels where the pool is never more than 5ft deep. Cocobongo and the bars are just a few steps away! Since a mall is nearby, you can avoid the lousy food and go eat some tacos instead for lunch, good pancakes for breakfast too (outside the hotel)”
“The food was always delicious. There's always a lot of activities going on & the staff was super accomadating. Our flights didn't leave until late, so the hotel let us keep our all inclusive bracelet on and allowed us to use ALLL the all-inclusive amenities despite being checked out already. They even have a place to shower and change if you use the pool or go to the beach. The hotel was also extremely clean.”
