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Booking on the site through Booking.com initially seemed to be a good idea because I believed I was paying for an All Inclusive hotel. Once I arrived and later ordered room service, I was surprised to find out this wasn’t the case. No one at the front desk was helpful, basically saying it sucked for us and if we booked the hotel through them, they would’ve helped but instead since it was through Booking.com we had to figure it out on our own (despite the fact they also work through booking.com). Their customer service sucks!

The hotel is located at the beach where you can find a lot of chairs for you to relax comparing others hotel near by. Pools are very well kept by employees and the hotel provides a lot of entertainment during your stay. You can find there 3 restaurants (Italian, seafood and Mexican), the Mexican once is the best mexican restaurant we experienced in our 3 weeks long holiday (Cancun, Tulum). The hotel is not luxury, don't expect high quality but over all we enjoyed our holiday with them a lot.

LOL-HA Hotel fully met our needs. Our room was clean, comfortable, and quiet; the wifi worked well; breakfast (included) was tasty; hotel staff were friendly and helpful. For a location close to the Cancun airport, it is a good budget option for a one-night stay. The hotel is new and located within its own "compound", so it is very safe and secure. However, there is nothing else in the immediate area; without a car, the only option for dining is the hotel restaurant.

great hotel, perfect location walking distance to night clubs and night life, or the hotel offered many activities and events. we enjoyed a Halloween party and they really out did themselves, best Halloween party. all inclusive had great advantage like not having to Carry a wallet unless you like to tip staff. In comparison it seemed our hotel was one of the best and newest. only adults you won’t see any kids. food wise agave, and steak house and pool tacos/nachos where good.

The perfect hotel just 10min from Cancun airport. Rooms are big and clean. Big breakfast buffet with an excellent green juice and choice of delicious food. The staff are very nice and friendly especially Victor working at the restaurant. The restaurant is huge so there is space for all. The poolside was nice and relaxing with many sun-beds. All was perfect in this hotel and we will stay again a night if we come back in the region.

this was one of the nicest hotels we have ever stayed in. From the moment we arrived, the receptionist, staff and everyone we met were so helpful and friendly. We had an amazing room, with all amenities we needed and even given a late check out free of charge. I would recommend everyone to book here if staying in cancun if you want a quiet hotel, close to shopping and close to the airport for those catching flights

The hotel is very good, and it is near to the airport. They have transportation free when you arrive and on your departure. This is very important in Cancun since the taxi is very expensive, and no trustful. I had a issue when I arrive with the recepcionist. She wants to charge me more to enter the room earlier. In Mexico, they try to win money with everything. You need to be aware about that.

Very modern and clean. service staff was great with nice complimentary breakfast as well as complimentary drinks and snack in the room fridge. Great little Spanish tapas and wine bar we discovered directly next to the hotel in the same building. Flew into Cancun airport and stayed one night to and from Mexico. would definitely stay there again. Downfall, no hot water in the shower.

Estudios yalmacan and oleo are two buildings but share the same facilities. The comlex has private beach and swimming pools. You can ask for all inclusive but you dont have to. We didnt. The room is big enough and we liked the good shower. Cancun is mostly expensive but this hotel is realy great and in a fair cost. We loved it! And there is a great restaurant just across the street.

Located in zonal hoteleria and not cancun city. I made a wrong booking without checking the location but later ended up loving the place. It is in midst of fancy area (las vegas of mexico). Great night hangouts n walking distance to cancun beaches. Rooms were clean and beds were comfy with privacy curtain, locker n plenty of space between bunks. Free Breakfast was a plus point.

The location was perfect for a one night stay in Cancun in between flights. The ADO bus comes directly from the airport to the bus terminal a 5 minute walk from the hotel. So no need to pay for a taxi. There are also several great restaurants a few minutes from the hotel. I also enjoyed chilling by the pool after check out before my flight (no one else was there).

Meets all the NH standards we were looking for. Excellent breakfast and dinner, nicely decorated room with confortable beds. The staff was super friendly and everything went perfectly well. The ideal place to stay if you need a hotel near Cancun Airport before or after a long flight.

We were staying there for 11 nights in attiude tower and i really like this place. Great value for money and best location for other bar and resturants close by in Cancun hotel zon. (We didn't had all inclusive ) and the room was very nice with an amazing view

I booked an appartment for 4 days. And now im booking for 8 more days. I give the staff 5 stars and the hotel 5 stars. Everthing is awsome. Next time im in cancùn ill sure whill book this place again🙂

I liked that it was all inclusive. the staff within the was great. the drinks were good. our room was a nice size. this is our third time staying at this hotel. we were not impressed this time.

I choose the hotel because it was ALL INCLUSIVE (Free drinks, breakfast, lunch, dinner, all day/night); upon arrival reception told me it was only Breakfast. I changed hotels.

All inclusive is the way to go! Clean pool and beach, nice weather, great restaurants and great food. Will come again with family. Thank you to Occidental costa Cancun..

Needed a hotel convenient to Cancún airport. It was great to have a shuttle bus the morning of our outgoing flight. It was nice to use the swimming pool