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The hotel is located at the Hotel Zone in cancun. You can reach the hotel with a taxi (a reservation ahead would save some money for you) or with two buses (Ado Bus to downtown and then R1 or R2 to Joya Hospital). If you decide to take the bus route you should some money at the airport. The room was very very very big and the beds were sooooooo comfortable. The employees were really nice and friendly and tried to communicate with us in English. There is a free trip to a tequila Tasting, some Mexican products and the cancun sign at the beach.

The property is shared with the Óleo Boutique All inclusive hotel, the security at the entrance is great. The apartment is comfortable, equipped with everything you need while away from home. The bed is very comfortable, the bathroom has a strong hot shower with great water pressure to fi ish your day. The lady who owns the property is amazing, she is in communication with you as guest to ensure your check in process and anything you need is well taking care of. I am very grateful for my stay at the property.

this definitely goes to the top of my list of all inclusive hotels. In my experience, all inclusive means reduced quality on food but Majestic definitely defied that tradition. i enjoyed everything about this hotel. They made my first experience to Cancun an unforgettable one. I am an avid solo traveler and extremely picky, but I’m happy to say that I will be back here …. and very soon! If I could give 27 stars, I would. The room with the hot tub on the balcony is worth every penny

Everything from the start the measures for the social distancing and covid was amazing i felt so safe and secure they even clean your shoes upon entering the hotel or every trip you do that the hotel provides the transportation. We did two tours and it was amazing they were so safe and fun cancun is a wonderful place and the service was delightful the people is so polite and friendly the food was delicious and as an all inclusive is so worth it.

Absolutely everything was fantastic, spectacular and perfect- accommodation, choice of all inclusive food (Asian, Mexican, Italian, Seafood, Healthy, American restaurants + bars + bistros). Staff are super friendly. In comparison with the European 5stars hotel, this is very ration of quality and price!!! The complex is very safe and not located directly in the Cancún city. There were every day programs and also time for relaxation.

We loved how close it was to the airport and so many good places, such as restaurants, shopping mall, etc. It has a small convenience store inside. We loved the beach, and how we could make it our meeting point for friends and family that were staying at nearby hotels (Oasis Palm). Has a decent water park for extra cost, and nice balconies. We loved this place, if we are ever back in Cancun we would definitely return here.

10/10 stay! If you’re looking for a boutique option in Cancun, this place is perfect. The rooms are lovely and very comfortable with great AC. The pool is great and in a lovely setting. And the staff were wonderful - so friendly and helpful! A 2 minute bus to the main strip in the hotel zone (buses are super easy to get, just ask the desk for help) or a 25 minute walk. And breakfast is DELICIOUS! Thanks team :)

Nice hotel to stay a day or two before taking a flight from cancun airport. From the hotel to the airport it’s a 20-30min drive by taxi (400 pesos) and the bellboy can arrange the taxi transport for you. Rooms are spacious, big pool and a gym as well. Breakfast buffet has lots of options. Wifi works really well. It’s a 6-10 min walk to ADO bus station, a mall, convenience stores and restaurants/bars as well.

The resort is beautiful! Absolutely stunning. The staff is so kind and helpful. The drinks were great. For being all inclusive it’s definitely worth it. Made a reservation for the chefs tasting menu (separate cost) and I must say that was my favorite part of the resort! The food and chef was exceptional!! Definitely a must try if you book this hotel. It’s also only a five minute walk from the strip.

The staff were kind, helpful, they speak english very well. The hotel looks beautiful with it's inner garden and the rooms are modern. This might not sound a big deal but they even thought of installing freshwater tank which I've not seen anywhere else during my stay in Mexico. I would recommend this place to anyone arriving to or departing from Cancún to stay at least 2 or 3 nights rest.

Great villa size, location in Zona Hotelera, lagun without waves and weeds, food and service are excellent, every evening breathtaking sunset view and Pirate boats, bus shuttles, gym, mini market, activities, quietness of family resort, laundry services, room service, pools, booking of Parks at the reception area, garden, welcome gifts. This is the best cozy all inclusive family resort!

Free ride from airport to the hotel specially my flight got delayed for whole 24hrs. Kitchen was closed and staff made exception to make sandwich for me. Staff is friendly and accommodating when I requested to stop a ride for me to center Cancun due to language barrier. Owner was very responsive over wassapp before arriving.

Great location away from hotel zone. Serene setting. Superb staff and facilities. All inclusive. Preferred club amazing. Clean rooms with comfy beds. Option for in room pool. Nice shower and amenities. Everything on site: activities, food, shopping, beach, large public pool. No need to go outside.

The property was beautiful and the staff were so attentive. The food was excellent, loved the variety of choices of restaurants and loved the all inclusive package. The beach was beautiful with soft white sands. First time in Cancun and my family had a great time.

Breakfast was good with American and Mexican cuisine. Overall staff was very kind. They have sister resorts in Cancun and Playa de Carmen. If you're all inclusive you can visit the other resorts and enjoy the amenities.

The location is great, especially for those who are gonna travel by land the next morning and planning to stay near the airport for a night. Price for the food is expected as its not an all inclusive hotel.

Easy check-in, located directly at the airport thys very convenient when arriving late in Cancun. The hotel also has an ATM.

we arrived late at the Cancun airport and the hotel is really close to the airport. It was perfect for a our stay