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The staff was some of the most friendly and forthcoming that I have ever encountered in a hotel. And I mean every single person working there. Most 5 Star hotels aren't this friendly or helpful. 11/10 for Service!!! Location is amazing too! A small walk from old town center, but directly behind Lisbon's main high-end shopping avenue. Room size and facilities and cleanliness were fantastic. Everything exceeded expectations. I really wonder why this hotel doesn't have 5+ stars....

Close to the metro and airport links. Once you get to grips with the metro and in particular the bus service getting around was great fun. Some good bars and restaurants nearby and a lot cheaper than the city centre. Good size room and great shower, lifts might be a problem if the hotel was full, but for our stay it was fine. This is my 4th visit to the city and by far the best hotel so far, but not really 5 star quality but for the price an excellent hotel and no where near 5 star prices.

The location of the hotel is really great: with the metro you can go to both, the airport and the city centre without changing lines. The staff was also really nice and helpful and I loved the complimentary water and coffee in the room. In addition, I slept really well on the bed (good mattress and pillows). What's also worth mentioning: while located on one of the main streets in Lisbon, traffic noise wasn't a problem when the windows were closed.

Everything! First of all the staff is just so nice and kind! There’s someone in the front desk 24/7 which is pretty nice too. All the electronics works perfectly and overall it’s the best place I stayed at ever! But the most important part is the location! 90% of lisbon’s best things to see are 5-20 minutes walking, and the best nightlife in lisbon is a few streets away so you are 2 minutes walking from all the bars but your hotel stays quiet and clean

This is a very cozy hotel with very clean rooms, wonderful breakfast, and centered well in Lisbon. Many sites are within a walking distance. The team is amazing and warm welcoming. Jaoao was of much assistance in providing information. Gabriel did great in assisting us in our needs. A great applause to wonderful Cluadia. Cluadia presence is well noticed between guests. She tries her best to make the stay of the guests a unique experience. Thank you all

The hotel was 5 stars all the way . You could not get a better location as we could walk everywhere . We were so impressed with Lisbon and having picked this hotel made our stay . During the short stay we even managed to sit around the pool and sun bath . The pool and the courtyard for drinks we’re so lovely and relaxing . Service and staff were 10/10 for me so highly recommend. May be a bit dearer then others locally but worth every penny

The staff are amazing, especially Martini, who goes out of his way to make every guest feel welcome and special. The position is unbeatable and should get 11/10. It's right in the very best heart of Lisbon. You are also just a few meters away from the Metro Restadoudoris. Take the metro from the airport 1.50€.. Don't come expecting a 5* hotel, but rather a boutique hostel with a 5* vibe. Highly recommended.

One of the best hotel stays ever! The staff was so friendly, helpful, and welcoming and completely fluent in English. The rooms and facilities were amazing and high tech. The rooftop patio and pool had the best views of Lisbon and were definitely appreciated for relaxing after a day of sightseeing. I would also recommend the optional breakfast. Great location, too -- easy to get everywhere.

We only had one night in Lisbon for a stopover. I'm so glad I chose this hotel! It is in the best location right on the main pedestrian street with many beautiful sights nearby, the rooms are stylish, comfortable and quiet (despite the noisy area outside) and we ended with the beautiful rooftop terrace and breakfast!

I loved the location, which was really close to the historic center of Lisbon. The hotel was clean, comfortable, and had a lovely complimentary breakfast. The best part of this hotel, however, is the staff, who were so kind and really took their time to provide us with recommendations for things to do in the city.

The best hotel, just stay there, clean, nice, good staff, I traveled a lot and this hotel is from now on on my list when I’ll return to Lisbon. Also good breakfast, milk no lactose, all the goodies to eat, sweets and the best ham, prosciutto. I’m glad location is excellent in the old historic part of the city.

the hotel was a nice size compared to the hotels in Europe we stayed at. the hotel is centrally located plenty of restaurants near by and metro access around the corner. The staff were out of this world they mapped us stuff to do everyday . The staff were the best I ever experienced . 5 star hotel

Location is great. The hotel is in a quiet zone of Lisbon but 5/10 minutes on foot from the center. You also have luxury shops all around you. If you do not want to do breakfast in the hotel, around the corner there is a cafe where I had the best croissant I have had in a very long time.

Fantastic luxury hotel. The staff was very friendly and knowledgeable. And the breakfast was by far one of the best I’ve ever had. The hotel is not in the center of Lisbon but there’s public transportation that’s very easy to use right nearby so this was not a big deal.

It was one of the best Breakfasts I ever had in a hotel, even better than breakfast at 4 or 5 stars Hotels. The only thing was that they only offer machine coffee, but everything else was amazing, homemade and you have many options to choose from.

5 star service throughout and you’re treat like a VIP. One of the best hotels I’ve ever stayed in and can not fault the service of every single member we encountered. Hotel itself is beautiful with an amazing selection for breakfast.

the hotel is very neat, clean, stylish and cozy. I’ve been to Lisbon so many times and it is definitely one of the best boutique hotels I’ve ever stayed at

Best hotel option nearby Lisbon airport. Room was big, clean and well maintained and with parking in front of the hotel Very good service from the staff.

can’t beat staying in this neighborhood of Lisbon. the hotel is very comfortable and is easy to see all the best Lisbon has to offer.

Everything, genuinely - it was one of the nicest hotels we have ever stayed in and certainly best we’ve found in Lisbon.