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The staff! Marcia and Bruno were so wonderful and helping us settle in. We booked another Eurostars hotel in Lisbon that was closed due to Covid and Marcia settled us in and gave us a wonderful upgrade. We even arrived a day earlier and she managed to get it all ready for us. The hotel is new, very comfortable and clean. Covid protocols are at their best and the location is very central, easy walk to the lower area of Lisbon. Fado clubs and restaurants directly behind the hotel. The river directly in front.

This hotel had everything I like: nice, stylish room, super comfy bed, up-to-date bathroom with fabulous shower and plenty of hot water, friendly and helpful staff, best gin and tonics in town at the bar, and marvelous food in the restaurant including one of the best breakfast buffets I’ve ever had. It was worth a lot more than I paid as travel isn’t quite back to normal yet. Also, convenient location to get anywhere in Lisbon. I took the train up the coast several days and it was easy.

The staff was the friendliest and most accommodating I have ever experienced. They made our stay exceedingly comfortable and luxurious. The hotel was beautiful, I loved the history and the art. The breakfast was fantastic and I also highly recommend their restaurant for dinner--it was the best meal we had during our time in Portugal! The hotel itself was the perfect location for our stay in Lisbon, only a block from the Tower of Belem. I would love to come back and stay again.

One of the best hotels I visited in Europe. Very friendly staff, the lady who greeted me late at night at my arrival gave me a quiet room just like I asked, with a view away from the main street. Breakfast is very good and inclusive, from omelette with bacon to everything you could think of. Breakfast schedule is until 10:30 AM so great even if you are not a morning person. A 10 minute car ride from the airport and 3 short metro stops away from the city centre.

Location was okay, cheap taxis to the main areas of lisbon but would have been nicer to walk to the city centre rather than getting a taxi (not the hotels fault but I would book closer to bairro alto if I was to visit lisbon again) Didn’t try the breakfast as there was a few cafes around us. Hotel room was clean and cleaning staff were on point, room was a decent size for 2 people. Receptionists were helpful and kind.

We loved everything about our stay. The staff was very friendly and the check-in process was very simple. Our room was very clean and spacious and the bed was very comfortable. We had a beautiful view overlooking Lisbon. The bathroom and shower were bigger than many other hotels I have stayed at. The breakfast was probably the best part! Definitely exceeded expectations, especially for the price of our stay.

The hotel facilities were clean and brand new. The location of the hotel was one of the most accessible within Lisbon's Baixa-Chiado area, just next to the metro station. Reception staff was kind and efficient. We slept here for a night before flying back from Lisbon Airport. Really recommend this hotel for those who wish to stay in Lisbon City Centre and reach the airport by public transport.

everything about this property is first glass,from the moment we arrived the smell when you open the air conditioned entry,the welcoming staff with a glass of Portuguese wine & tarts,it’s such a modern hotel the air conditioned room was spotless & the view of the street & river unreal.we definitely recommend it.Rossio Plaza Lisbon you should be very proud of your staff👏👏👏5 star.

Everything was great! The breakfast was delicious and they even have tea, coffee and snacks available complimentary throughout the day/night. The staff was so friendly and welcoming and the overall feel of the hotel was so nice. The rooms were very comfortable and the best part is that it is a little gem in the heart of everything you want to see in Lisbon! So close to everything!

Everything about this hotel is terrific. From the moment we arrived, the staff were friendly and did their best to accommodate us. Diogo and Dario were especially helpful. The location is a short subway ride from the airport, as well as the city centre. The beds were comfy, the room was quiet, and the air conditioning worked perfectly. I would stay here again.

An absolutely fabulous hotel in the heart of Lisbon. Staff were helpful, super friendly (even the night shift) and the facilities were excellent. Quite possibly one of the best hotels I’ve ever stayed in! Congratulations to everyone at Browns Boutique Hotel, Lisbon.

Best location in Lisbon. Next to the river and Vasco Da Gama bridge. There is a park next to the hotel by the river which is great for walking, running. Close to lots of restaurants and bars. Staffs were great. Breakfast was sumptuous.

The hotel delivered on the 5 star experience. The ambiance and design all felt very upscale yet comfortable. The locations is excellent. I would very much recommend this hotel to anyone staying in Lisbon for business or pleasure

Very nice Hotel with a great vibe; Very friendly staff; Good location for getting from the airport on the Metro; Walkable to the City centre but also very near the metro station which get you most places in central Lisbon.

The location of this hotel is unbeatable - it is smack in the middle of the old city. This is the best location you can stay in Lisbon if you want to live in the city center. Everything is closeby and easily accessible.

Wonderful location with super clean rooms and a homey feel. The breakfast was 5 star, I could not belive how many delicious things were available to choose from. Best value for what one can find in Lisbon.

Location is just the best in Lisbon. Staff are really amazing and breakfast is great. The hotel is very comfy and nice place to stay in this beautiful city. Highly recommended hotel.

- the best view of Lisbon I managed to find anywhere in the city, well worth the short but steep climb to the hotel; - the room is cosy and comfy.

Best hotel for a long layover at Lisbon airport. Excellent hotel