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Room are big, very clean and tidy. The beds are very comfortable. It's very easy to reach and close to many restaurants and small supermarkets. It's in a quiet area and very good for price. The receptionist by far is the best and most helpful one I ever dealt with. My reservation was bed and breakfast but breakfast is Continental for everyone. I may make this hotel my first choice if I visited Lisbon again. I arrived at evening so I couldn't talk about the view but the morning view is amazing

The staff was some of the most friendly and forthcoming that I have ever encountered in a hotel. And I mean every single person working there. Most 5 Star hotels aren't this friendly or helpful. 11/10 for Service!!! Location is amazing too! A small walk from old town center, but directly behind Lisbon's main high-end shopping avenue. Room size and facilities and cleanliness were fantastic. Everything exceeded expectations. I really wonder why this hotel doesn't have 5+ stars....

Best experience to discover Lisbon. The property is impressive, in an old Palace. The staff is focused on every single small detail to make the stay a wonderful experience. Room was very very comfortable, the tailor made breakfast every morning absolutely terrific. The hotel has one of the best rooftop of the city and the view is to die for. The location is perfectly , beautiful view of the old city and the river and so close by to all the action. I will definetely go back again in the future.

Close to the metro and airport links. Once you get to grips with the metro and in particular the bus service getting around was great fun. Some good bars and restaurants nearby and a lot cheaper than the city centre. Good size room and great shower, lifts might be a problem if the hotel was full, but for our stay it was fine. This is my 4th visit to the city and by far the best hotel so far, but not really 5 star quality but for the price an excellent hotel and no where near 5 star prices.

This hotel had everything I like: nice, stylish room, super comfy bed, up-to-date bathroom with fabulous shower and plenty of hot water, friendly and helpful staff, best gin and tonics in town at the bar, and marvelous food in the restaurant including one of the best breakfast buffets I’ve ever had. It was worth a lot more than I paid as travel isn’t quite back to normal yet. Also, convenient location to get anywhere in Lisbon. I took the train up the coast several days and it was easy.

This was an excellent experience. Within a 5 min walk of the airport. Hotel bus leaves every 15 min. Super helpful, friendly staff at check in. Very nice room. Did not hear ANY noise, incl. not a single plane. Very comfortable bed. Good lighting and storage. The breakfast with several serving stations was outstanding too. It opens at 5.30 am. We were in Portugal and Southern Spain for 4 weeks. This was definitely one of the best stays. The hotel is also very reasonable priced.

The location was one of the best you could have asked for. Walking distance to an infinite amount of restaurants, cafes, shopping, plazas, and anything you could want to do in Lisbon. Walking distance to the Rossio train station so you could easily take a train to Sintra for the day. The hotel itself was very clean, and the staff was extremely helpful and informative. The room was pretty big for a European city, and extremely clean. The beds were comfortable, bathroom was nice.

The location of the hotel is really great: with the metro you can go to both, the airport and the city centre without changing lines. The staff was also really nice and helpful and I loved the complimentary water and coffee in the room. In addition, I slept really well on the bed (good mattress and pillows). What's also worth mentioning: while located on one of the main streets in Lisbon, traffic noise wasn't a problem when the windows were closed.

The hotel was 5 stars all the way . You could not get a better location as we could walk everywhere . We were so impressed with Lisbon and having picked this hotel made our stay . During the short stay we even managed to sit around the pool and sun bath . The pool and the courtyard for drinks we’re so lovely and relaxing . Service and staff were 10/10 for me so highly recommend. May be a bit dearer then others locally but worth every penny

One of the best hotel we stayed at with our family across three generations. The kids, parents and grandparents loved the spacious environment, kitchenette, kids club, friendly staff and all the amenities offered at the hotel. We were so impressed with the hotel, its staff and the management being able to cater to the needs of international visitors. Would highly recommend for families and those wanting a more modern space to stay while in Lisbon.

The staff are amazing, especially Martini, who goes out of his way to make every guest feel welcome and special. The position is unbeatable and should get 11/10. It's right in the very best heart of Lisbon. You are also just a few meters away from the Metro Restadoudoris. Take the metro from the airport 1.50€.. Don't come expecting a 5* hotel, but rather a boutique hostel with a 5* vibe. Highly recommended.

The best hotel, just stay there, clean, nice, good staff, I traveled a lot and this hotel is from now on on my list when I’ll return to Lisbon. Also good breakfast, milk no lactose, all the goodies to eat, sweets and the best ham, prosciutto. I’m glad location is excellent in the old historic part of the city.

Location is great. The hotel is in a quiet zone of Lisbon but 5/10 minutes on foot from the center. You also have luxury shops all around you. If you do not want to do breakfast in the hotel, around the corner there is a cafe where I had the best croissant I have had in a very long time.

Fantastic luxury hotel. The staff was very friendly and knowledgeable. And the breakfast was by far one of the best I’ve ever had. The hotel is not in the center of Lisbon but there’s public transportation that’s very easy to use right nearby so this was not a big deal.

This is not a 5 star hotel it’s better. It’s an authentic pensao. The location was good, the room was comfy but the best was the sweet woman who came down the 3 flights of stairs to greet me and carry my suitcase up for me and when I left down for me.

It was one of the best Breakfasts I ever had in a hotel, even better than breakfast at 4 or 5 stars Hotels. The only thing was that they only offer machine coffee, but everything else was amazing, homemade and you have many options to choose from.

Best location. Supercentral, metro is next to the hotel, airport is accessible via metro in 30-40 mins. The building looks very pretty and the interior design is cool too. It was a pleasure to arrive here and to spend a short stay in Lisbon.

5 star service throughout and you’re treat like a VIP. One of the best hotels I’ve ever stayed in and can not fault the service of every single member we encountered. Hotel itself is beautiful with an amazing selection for breakfast.

Best hotel option nearby Lisbon airport. Room was big, clean and well maintained and with parking in front of the hotel Very good service from the staff.

Everything, genuinely - it was one of the nicest hotels we have ever stayed in and certainly best we’ve found in Lisbon.