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This hotel is an experience which defeats all competition in its price range, and even above, and all airbnb's in a city. Since prices of housing are really high in Lisbon, this was not a cheap stay. But if you have to spend this amount of money, no other option makes more sense. Great location (in between 2 metro stops, 30 minutes from airport, 10 minutes from the coast); great staff, very helpful, kind; good room cleaning; breakfast is not really quality, but the bakery and sweets are good. Bed was huge, pillows were good. WiFi 6.

The location of this hotel is incredible. This is hands down one the best centrally located hotels imaginable and you can walk everywhere. I loved how clean the entire room was. The employees of the hotel are all very friendly and extremely helpful. This was my first time in Lisbon, and I had a very pleasant stay. I'll say it again, but the location of this Hotel is amazing, especially if you want to be a stone's throw to transportation, great restaurants, bars, and all the best neighborhoods.

The staff was some of the most friendly and forthcoming that I have ever encountered in a hotel. And I mean every single person working there. Most 5 Star hotels aren't this friendly or helpful. 11/10 for Service!!! Location is amazing too! A small walk from old town center, but directly behind Lisbon's main high-end shopping avenue. Room size and facilities and cleanliness were fantastic. Everything exceeded expectations. I really wonder why this hotel doesn't have 5+ stars....

Everything… From being picked up from the airport in a Tesla (pipedream to own one of these) to the fantastic service we received by every person along the way cannot recommend this place enough. They even went above and beyond when we thought Lisbon was about to be locked down due to covid (it ended up being fine). The place itself is fantastic and the food is great too. Highly recommend the breakfast. My partner and I travel a lot and this is one of the best 4 star hotels we have ever stayed in.

Probably the best hotel stay we have ever had. So pretty and plush. Fantastic value for what we paid. They went over and beyond expectations. The food was delicious every morning. And the older gentleman that was in charge of breakfast most mornings, such a great guy. The location in the middle of everything. So walkable and easy to get around. When we visit Lisbon again, we are sure to stay here. This is a Boutique hotel that is well worth it and delivers. Thank you for everything.

The location was one of the best you could have asked for. Walking distance to an infinite amount of restaurants, cafes, shopping, plazas, and anything you could want to do in Lisbon. Walking distance to the Rossio train station so you could easily take a train to Sintra for the day. The hotel itself was very clean, and the staff was extremely helpful and informative. The room was pretty big for a European city, and extremely clean. The beds were comfortable, bathroom was nice.

One of the best hotels I visited in Europe. Very friendly staff, the lady who greeted me late at night at my arrival gave me a quiet room just like I asked, with a view away from the main street. Breakfast is very good and inclusive, from omelette with bacon to everything you could think of. Breakfast schedule is until 10:30 AM so great even if you are not a morning person. A 10 minute car ride from the airport and 3 short metro stops away from the city centre.

The staff was amazing. The room was a good size and the food was well prepared. I have stayed in a few 5 star hotels and although this hotel is not the Ritz or Intercontinental, but it has personality. The staff is extremely helpful and makes you feel welcome, not just another guest. The gym is small but capable. The hotel massage was wonderful (highly recommended). Recommend this hotel for visiting Lisbon. Will definitely be back.

My stay at Jardim da Lapa was one of the best hotel experience i’ve had, the boutique hotel has a unique character in one of the most beautiful and quiet neighborhoods in Lisbon. What i loved the most about the place: the attention to detail, the most friendly staff, the atmosphere, the pool, the breakfast. It is a perfect place for a solo traveller, a couple and also a family! I will be back for sure :)

visited Lisbon for my partners birthday and our experience was 5 stars! Rooms were amazing and clean. customer service and staff was great. location was perfect. If you’re looking for a great value for money hotel in the centre of Lisbon, you definitely need to try here. approximately 10 minutes in a taxi from the airport and around €8. 25 minute walk into the main area for restaurants and shops.

Reception personnel were quick for check-in and check-out. Extremally helpful people, we lost our luggage at Lisbon Airport and my husband asked them to follow up the procedure and they did it in a very professional way until we received our luggage. Room was big and the bathroom shower one of the best, no water clogged and no water on the bathroom floor which I face in most hotels!

The hotel location is excellent: close to public transportation, close to good restaurants, close to just about everything that interested us in Lisbon. The hotel breakfasts are superb, although coffee isn’t available until 8am. Best of all is the attentiveness of the staff, and their genuine efforts to assist .

This hotel is a located at a very good location in Lisbon. You can walk to the city centre within 10 minutes. The hotel is also very nicely decorated. All of the staffs are helpful, friendly, and willing to give you advise on how to best spend your time in the city.

location is great and central to every sightseeing destination in Lisbon. Easy access to local supermarket in case if required specially for families. Nice and clean inside the property. I would rank this hotel as a luxury boutique hotel in the heart of Lisbon.

Best hotel in Lisbon! Everything about this hotel is amazing! Wonderful design, location, staff! Jose was fantastic and went out of his way to make our stay as pleasant as possible - not difficult in such a beautiful spot. Highly recommend this hotel!

Very nice located in a beautiful quiet neighborhood. Very easy to travel by metro to the city centre or to the airport. Fábio and Andressa are very friendly hosts, and are willing to help you to get the best out of your trip to Lisbon.

Big rooms, nice decoration and tall ceilings - tried several of these "boutique" hotels in Lisbon and this one was by far the best one in terms of value for money.

The Star Inn Lisbon was the best airport hotel I’ve stayed in throughout the world.

Luxurious 5 star hotel with Lisbon personality and premium services.