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Great boutique hotel, easy access by metro from the airport and easy access to central Lisbon. Staff were very friendly and helpful. Communication was excellent, they replied to my Whatsapp query immediately. The Room was clean and comfortable with a large balcony and coffee making facilities. There was a good selection of hot and cold items at breakfast, lovely fresh fruit. We had a late lunch in their tapas bar on our last day which was delicious. Fabulous fresh salad and a good wine recommendation. We would recommend this hotel.

The best thing about this property is the location. The building is old and not in great condition, and the bed wasn’t great. But, it couldn’t be more centrally located and the staff were lovely and very helpful. It definitely felt like it could be cleaner and I think they try to squeeze too much furniture in a tiny room. In any case, I do not regret my booking because I did not come to Lisbon to stay in the hotel. This place serves its purpose just fine — only wish it felt a littttttle cleaner.

As Zurin Charm Hotel was recently launched, on June of 2021, all features are brand new. All the facilities are amazing, from the reception, to the breakfast area, until the room. Also, the view from the room to Lisbon is beautiful. The Staff, I don’t even need to mention, they are 10/10, good people with good care and respect for their guests, always available 24/7. I don’t know why Zurin Charm Hotel is considered 2 stars as it is a truly 5 star experience.

All the receptionists are very kind and provide you guidance on the best tourist attractions. Rooms are clean, spacious, bed is confortable and the breakfast is tasty. The hotel is very close to Arroios subway station, bus station (just in front of the hotel), supermarkets, shops, restaurants etc. If you like to walk, you can arrive quite quickly on foot to the main tourist attractions. I really enjoyed my stay here. Thank you, Empire Lisbon Hotel!

First time staying in this hotel and I have to say it’s was perfect from start to finish. It’s a five-star hotel and you do get a 5 star experience all round: excellent customer service, luxurious amenities, and great balance between traditional and modern design. This hotel was way beyond my expectations and so was the staff always joyful and helpful. I would recommend this to anyone going to Lisbon for a break.

The hotel facilities were clean and brand new. The location of the hotel was one of the most accessible within Lisbon's Baixa-Chiado area, just next to the metro station. Reception staff was kind and efficient. We slept here for a night before flying back from Lisbon Airport. Really recommend this hotel for those who wish to stay in Lisbon City Centre and reach the airport by public transport.

Everything about this hotel is terrific. From the moment we arrived, the staff were friendly and did their best to accommodate us. Diogo and Dario were especially helpful. The location is a short subway ride from the airport, as well as the city centre. The beds were comfy, the room was quiet, and the air conditioning worked perfectly. I would stay here again.

The hotel location is excellent: close to public transportation, close to good restaurants, close to just about everything that interested us in Lisbon. The hotel breakfasts are superb, although coffee isn’t available until 8am. Best of all is the attentiveness of the staff, and their genuine efforts to assist .

I think it's the best hotel you can stay if you have late flight or 1 day transfer. Location is very good and near to the airport, but if I would like to stay in city centre for my travells, I wouldn't book it. (It's pretty much far from the centre. Overall, room was clean with comfy bed.

We most appreciated the friendliness and helpfulness of the staff. We chose the hotel based on its proximity to the airport and we appreciated the secure parking in the parking garage. The food and service in their restaurant were among the BEST that we experienced in Portugal.

By far the best hotel experience ever! The staff was extremely friendly and helped us make the most out of our stay in Lisbon. The room was very nice and cleaned daily. The location is also ideal. Everything exceeded our expectations, and we hope to visit again.

Everything as it should be - Hotel arranged transfer to & from airport in luxury autos - Provided free mini bar in room - 5th floor with a small balcony & wonderful view - Staff was extremely friendly & helpful - Location is the finest in Lisbon

The staff were friendly and helpful. Whatever you asked for they provided and smiled while doing so. We have stayed in Lisbon many times, by far the friendliest staff at this hotel. The best location, public transportation right outside the door.

The best location , Very Kindly staffs, clean rooms, very delicious breakfast make the Myriad Hotel as one of the best 5 Stars Luxury Hotel in Europe! I would like to say my great congratulation to the management team of this hotel.

The hotel was very traditional yet modern and super clean which was a great plus for us. Walking distance to the nearest train station and the best restaurant and shopping in center Lisbon. Overall great stay.

Great location for exploring Lisbon. The hotel has a great roof-top pool and bar with one of the best views of Lisbon. The staff was exceptional - ready to accommodate all your needs.

The location being right in the center of Lisbon is by far the best catch. The hotel is also tastefully redesigned in a restored building and has a great service team.

a real 5 stars hotel, very helpful staff, nice restaurants and bars, excellent breakfast, big comfortable room, spacious bathroom. our choice in Lisbon.

Nice hotel. Quick stop in Lisbon before heading to Lagos. Close to airport and in the city centre. Perfect for what i needed.