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This hotel has everything you could wish for, and more! It started with the hotel offering us a free welcome drink of our choice, to celebrate our honeymoon, while they prepared our room. Christopher, managing the hotel restaurant and bar, was super friendly and gave us a warm welcome to the hotel bar. In our hotel room, the floor and bed were covered in rose petals, which we thought was very cute 😊 Later, we got a bottle of prosecco and chocolate covered strawberries delivered to our room by David and a colleague of his (we can't remember his name), courtesy of the hotel! On the two following days, they brought cold tea and fruit to our room, which is really nice after having walked through the heat in Lisbon for a while. The breakfast was simply amazing, it really has everything you could wish for. Also here, Christopher and his team (especially the slightly older gentleman with the glasses) were always around to take care of our every need. The free walking tours of Lisbon, organised and lead by Diana, were the perfect way to get to see parts of Lisbon. We took part in both the morning and afternoon walking tours, during which we explored different parts of Lisbon. The tours were well organised, informative and fun! Every evening, the hotel offers free wine and snacks in the hotel lobby, which we generously accepted, of course 😉 The type of wine and snacks changed every day, so there was always something new and amazing to try! We had to check out at 2:30 in the morning to catch an early flight, so the hotel prepared a takeaway breakfast for us. All in all, our stay was perfect and we will definitely come here again if we're ever in Lisbon! Thank you!

Fantastic Hotel worthy by any standards of being called "five star". Located on the Tagus River between the famed Tower of Belem and the Monument to the explorers and a short walk to the Pasteis de Belem. Belem is a bit away from the center of the city, with some more relaxing space. It was ideal to return to the Altis Belem every day after venturing out as the hotel was quiet, comfortable, and luxurious. Wonderful view of the river from our room and rooftop pool. Second hotel pool was very large and had a luxurious and spacious feel. The included breakfast was a fantastic buffet that we took advantage of daily. The staff throughout the hotel, including the hotel manager, was attentive, responsive, and took great care to answer any question or respond to any need. The manager even upgraded our room. There is a Pingo Doce grocery about a mile away that we used. Plenty of bike and scooter rentals nearby with a bike path that goes uninterrupted all the way to the Cais Du Sodre station or some unknown distance toward Cascais. 5-10 minute walk to the Trolley and train stations we used to get around Lisbon and also to go to Cascais. We also used Uber as well. All in all, very easy to get around Lisbon but it is spread out and has hills so use of transportation options advised.

Hotel was in a great location to hop on the metro (just 2 minutes walk) and explore the city. Also easy to get to the airport on the metro with just one change. Family room was really spacious and perfect for the four of us. Breakfast was continental with some hot food and set up well for social distancing and keeping safe. You just need to book a slot the night before so avoid overcrowding. We actually stayed the week before and then one night before flying to The Azores. Handy bar with a small selection of hot food and a very amiable barman. Good choice of restaurants close by.

Overall, it was very good. The breakfast was abundant and complete. The bed is comfortable, the air conditioning worked perfectly, the place was immaculate when entering and the wifi was fast I had several work meetings remotely without problems. The staff is very friendly and everyone I contacted could speak Spanish or English.

The staff were incredible. They were very helpful at ALL times and we had a lot of questions. Their restaurant recs were right on spot. We never met an unpleasant person. Bar, exercise facilities, roof too were all added benefits. Thanks to the great staff for their overwhelming willingness to assist

We loved our stay here , new and elegant room ,full equipment kitchenette, the receptionist responds immediatly , great facilities , when i go back to lisbon surely i will choose this hotel again

Breakfast was excellent, loved the food especially the fruit selection. The hotel is very central, accessible to everywhere and amazingly clean. Will keep it in mind for my next trip in Lisbon.

The location is perfect, near the Comercio square and close to everything. Staff were incredibly nice and even the downstaris cafe was very nice, as were the breakfasts.

Amazing location at the end of avenida libertades , 200 m away rossio.also , good and welcoming and multilingual staff, and cozy rooms Overall , great hotel

The staff was great and really helpful! The location was very centric, close to everything. There is a really good restaurant right across the street.

Rather well furnished kitchen. Responsive owner: the water heater broke down and the owner changed it the same day we told him there was a problem.

Great location to the metro, amazing breakfast, great gym and pool, very comfortable bed and nice room, price was very reasonable

Perfect location, lovely outside area with swimming pool. The staff is so nice and helpful. You feel like staying at home.

The whole building is super nice, our room came with a terrace and a garden too, it was very beautiful and comfortable.

Had to leave earlier than breakfast , but have stayed there before and enjoyed the continental breakfast.

Amazing location, great design, great terrace, great food and great staff. Room also very comfortable.

excellent friendly helpful staff - all of them.

It was very clean, safe and comfortable.

Good value, free shuttle bus to airport