I must tell that service is wonderful, from the front desk which I want thank you very very much and unfortunately can't remember the names but if later do will write to your hotel thank note. And absolutely helpful concierge who gave me beautiful advices to find good restaurants, and tickets available to Hermitage without the line. The Russian restaurant food is just excellent and Italian too. In Palace you really feel like you are in the nutcracker times, very beautiful like a ballet. Next time I will definitely come again!

Hotel asked us 150 Russian Rub per person as a registration fee in check-in time. She even showed us a paper to prove that this fee was made by FIFA. We didn’t pay it because we didn’t see this sort of payment in Moscow just 5 days ago and it was during FIFA competitions.Then I asked to give us receipt, if they want to get money!They didn’t issue receipt and we didn’t pay 450 Russian Rub. We checked out and didn’t pay it ever never! Be careful! Because hotel asked extra money which we booked in booking.com during high season!

Everything. From the pictures I saw before booking I honestly expected the facilities to be a little old fashioned. Scrap that. It was great! Very comfortable, very clean (and I can be picky!). The staff was kind and discreet. All in all, it was much better than I had expected. The location is extremely convenient too (keep in mind Russia's territory is big so the distance might seem far for some but by Russian standard you're VERY central). I cannot recommend the hotel more - super value for money!

Great atmosphere. The hotel is a converted multi-family aprtment, which has been historically very typical for Saint Petersburg. With that type of the building you get the wide spiral staircase wrapping around the elevator. Amazing location; I was able to walk to most of the attactions, subway station nearby, many conviniet stores, restaurants, cafes. Friendly staff. Clean place. Definitely a bargan for someone who values the atmosphere, cleanliness, and a great location.

The hotel is located in the center of the historical city, where few metro stations are close to the hotel, more over many of the remarkable places like churches, museums, theaters , shops and restaurants are close to the hotel, even in winter you can walk to them. The staff is so friendly and professionals, breakfast is rich with wide range of delicious Russian food, rooms are so clean , A/C system is so sufficient giving the resident high comfort

Good location near transport (buses and metro) restaurants, supermarket and the Nevsky Monastery. A bit of traffic noise if window open. Good size room, comfy bed, room very clean when I arrived like all the hotels in Russia, nice shower with massage function. Nice lady at check in. Very secure and good Wi-Fi. At other end if Nevsky to all the action but easy transport especially the number 24 bus. Hot and cold water always available.

The staff was very nice and helpful. They booked all our trips such as Petergof and Pushkin. The hotels location couldn't be better, right in the center of all the attractions and restaurants. And We must mention Mario's restaurant, which is were you eat your breakfast in the hotel. Mario's is beautiful looking and has the most amazing chef. You must eat there!

Nice and cosy small hotel with a good location not far from the historic centre. Every single room is dedicated to a famous russian character. Lot of personality. Nice english speaking staff. Good breakfast. Very tidy and comfortable rooms. Perfect spot for a visit to Saint Petersburg. Good quality for price. Will recommend it for sure!

This hotel is really good and cozy , location is very good and comfortable to walk everywhere . Hotel is reconstructed in old Russian building in modern style , so from outside it looks vintage spb style and inside it’s different and good ! I spend 3 days there and it was realy comfortable . I recommend to stay there .

The employees at the front desk speak very good English (very rare at Russia). We stayed in a room on the second floor, looking at the main road and it was very quite room! Beds were comfortable, the room and hotel was very clean. 2 min from a Subway station, close to everything by foot. Recommended!

Everything is ok. The house has everything needed for a family to live. It’s a beautiful apartment with all euro furnitures. The host is a nice guy, he will help u if u need and he will register for u as what every hotel does, so u will never worry about violating russian laws of immigration

Warm and nice room , clean , comfortable, have every things you need, good location , near the moscow railway station and the metro and bus , many restourants and coffee shops around the property. Strong recommend for the tourist who looking for the hotel at St Petersburg.

A very comfortable hotel, close to a metro station in quiet surroundings. The staff is friendly and breakfast was good, a lot of juices and good food. The room was very spacious. The best hotel we had during our trip to Russia, that's why a 10!

Very kind receptionist, clean and big family room with a sofa. Breakfast was better than our expectations with different kinds of Russian breakfast and western style menus. Hotel has a great location walking distance to all the attractions.

Best hotel for its price in St Petersburg!! Room is spacious, fully equipped with kitchen, dish washing machine,! The view from our room is sooo great (11 floor, corner unit) Staff is helpful and nice. You wont be regret!

So adorable hotel !, clean, quiet and good take care from staff. Near department store, metro and supermarket. Comfortable to go anywhere. Surely to stay here again for St.Peterssburg trip :)

The hotel is amazing - location, staff, room, everything. It was the best hotel I stayed during my stay in Russia. Rooms are big and have an amazing view. What a lovely stay!!

All was best and all staff was good and friendly best hotel in all russia i love it ❤️

very nice. the best hotel in Russia.

A very cozy hotel very close to the main railway station and Nevsky Prospect main road. There is a very good Georgian restaurant called Suliko near to the hotel. The hotel beds are comfy, rooms are very well insulated and super quiet, inspite of traffic outside. Overall a very good option for the budget conscious traveler.