Very fast check-in and check- out. The stuff was friendly, funny and i felt very welcome. I missed the dinner for 3 Euros but the free breakfast the next day was amazing. Way more then i expected for a "petit dejeuner" 10/10. Other than that the pool, bar, chill area and the whole hotel design was modern clean and very cozy. I could work perfectly with the fast WiFi. My taxi arrived on time. Thank you. I will come back soon definately.

-The hotel staff was very nice 👍 -My room was very clean every single day with air conditioner.... "only one thing the toilet flash never works properly ". - the entertainment very good every night show ..kids disco and adult 💃🏻 . - swimming pool super fun 👍👍👍👍 But you have to reserve by putting your beach towel to save your place otherwise you won't find seat. The animators they give as aqua-gym .music , dance ..,an more ...

It was a great little place. The independent house idea is interesting. The room with a view was great. Walking down the marina was nice. The convenience of the restaurants around is great. We absolutely enjoyed our stay. If we had to come to Monastir, we would stay here.

I like the behave of staff and how they react to solve the issue that was made by the General Manager of the hotel. Decoration and room lighting was so nice and specially the seaview Special thanx to Anis the reservation manager.

I booked this hotel for my husband and he was absolutely 100% pleased with the hotels service and staff. He liked it so much, that he wants to book it again for both of us and do our holiday there.

We liked everything about this hotel, the Staffs, Managers and Owner are very friendly and made us feel special! I will definitely be back and recommend this place.

Only the location. It is right on the beach and a five minutes walk to the two main touristic spots in Monastir, forte El Ribat and the Bourguiba mausoleum.

Good breakfast (by usual Tunisian standards) good sized room with harbour view and big bathroom.

The staff is always smiling and helpful Quite hotel.. Good for an old couple looking for rest

Staff very helpful Good family hotel

Hi April/To Whom It May Concern, I am following up about our refund for the cancellation of at the Shems resort in Tunisia.  We have checked out the very next day and  spoke to the assistant manager (Souad) who seemed very concerned about our unpleasant experience and about us cancelling the second day at the resort whom also begged to stay the second day which h we utterly refused. Then the general manager (Lutfi) was supposed to come out and see us but we have learnt that he was having lunch and that he may be a while yet but we were extremely tired and just had to go home where we were staying for our visit in Tunisia. We also notified them of the cancellation on the Booking.com website and that we reported how bad and horrible our first night was. The assistant manager also requested us to note done what they could have improved to make our stay or anyone else's stay much more pleasant as what was advertised on the booking.com website was not accurate at all what so ever from room sizes to WiFi to rating of the hotel to many other things along with no blankets what so ever! Can you please kindly inform us with an update?  Thanks and looking forward to hearing from you.

Cleean, Quite and nicely located Resort. The stuff were nice and friendly. The inner pool was cool and kinda cosy. The rooms were big, we had to switch room on the second day for a king bed as we booked.

Friendly staff and available on time for any help required. Nice place ,safe and close to all facilities. Very clean and spacious appartement 2 rooms + salon . Easy check-in and check out .

Only the recieption staff was good