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It was a mixed bag of feelings. On the good side, there is certainly an air of high class five start hotel with history. The location and the Bosphorus view (if your room has one) are surely an advantage. The personnel are well trained to provide the service. I would especially like to compliment the concierge service. The were as a rule very helpful with finding and booking the best Istanbul restaurants and then with further support in WhatsApp chat. But there were cases when this didn't quite work out - to be mentioned further.

The best service I’ve had in Istanbul so far, Thanks to especially Guest Relation Miss Cagla Dinc and Front Office Gokhan, Bahadir, Onur, Selim and Kerem. They are so hospital, polite and professional. Even the traineeship guy was nice. Really so kind team seeking for the comfort of the client. Awesome facilities. We’ll stay again for sure. Don’t forget to book a suite with the City view. Its was brilliant. Absolutely I recommend this hotel. Its near to the Taksim square so I never got bored. And the roomservice was absolutely great.

Everything was perfect about this hotel! It's located right near Taksim square which was perfect place for us because we wanted to enjoy some shopping in Istanbul. And even though the main street for shopping was only 2 mins away from the hotel our room was very quite at the day and night time. The stuff at Mukarnas hotel was super friendly, polite and helpful all the time. Breakfast was very delicious and had good and different variety every day. I would definitely recommend this hotel to everyone!

I booked a standard apartment in this building for my parents during their stay in Istanbul. My husband and I stayed in another hotel close by. Yakoob, the hotel staff, was very friendly and always ready to help. He helped my family for their PCR test, Istanbul kart etc.. Great location.... Walkable to Galata tower and Bosphorus. There are so many great restaurants and bars just a few minutes walk from the Hotel. Very close to Istiklal st and Taksim Square. Apartment was clean. Washing machine was very handy.

New luxury boutique hotel gem next to Galata Tower. loved the stylish design and high quality of the furnishings, most comfortable bed and pillows. very tasteful architecture and interior design. The best management, front office and housekeeping team. Thank you Mr Emre and his team for the warm hospitality, Anna, Fahri, Batuhan, Can, Elcin, Hakan. Also a special thank you to Hakan from trendy Il Cortile restaurant for everyday taking good care of breakfast. Best newest boutique hotel in Istanbul!

The best hotel staff! The second time I staying at this hotel - a very beautiful window view, the hotel is right on the Black Sea coast. Quiet cozy place, close to IST airport, ideal for staying for a couple of days. This time it was snowing in Istanbul, not a single taxi driver agreed to take us because of problems on the road. We were already ready to spend the night at the airport, but the owner of the hotel went to pick us up in his car, and did not even charge for the trip

We mainly booked this hotel for its location in the heart of Istanbul. If you are visiting to see the top attractions, I highly recommend this place. The Grand Bazaar, Egyptian Bazaar, Aya Sofya, Topkapi Palace, Basilica Cistern were within walking-distance. There are few good restaurants nearby as well as coffee shops. Galata bridge was also close by and you can walk your way to Taksim square and the rest of the city. The staff were all friendly at all times and helpful.

The location is perfect, just 2 minutes walk from Osmanbey metro station. Quiet family run hotel with just 2 rooms on each floor, good free WI-Fi and parking spot in front of the hotel. Taksim square is 15 min walk away and there is dozens of restaurants, bakeries and fantastic coffee shops around. Nishantashi, the ultimate shopping district of Istanbul is at walking distance as well. And the best of all is the friendly and engaging staff of the hotel.

Amazing hotel, lively at time when other hotels were empty due to corona (july 2020). Excellent turkish/swiss hospitality, we felt like royalty in this hotel. Great rooms with best rain showers. We enjoyed pool area every day and also superb relaxing massages at Purovel spa. Walking distance to lively areas of Taksim, Nisantasi, Besiktas and Macka park. We were in Istanbul many times but from now on this is our go to hotel for Istanbul.

It was my first time in Istanbul and I am happy my choice fall for Room Mate. The area of Taksim is the best for walking and very alive during the day and the night (no worries, you will sleep perfect). Usually we like to move in the city and staying in one hotel not more than 2 nights, but staff and everything was so grate that we extended for all time of the trip. Rooms are modern and spacious, you will feel home there

The staff make you feel like it's home. They are very friendly, and ensured they helped me in every possible way. The location is also remarkable as it's a 10 minute walk from Taksim square and has a metro station right in front of the hotel, which can be used to go almost anywhere in Istanbul! 100% recommend to anyone who wants something simple, cosy, clean, customer and budget friendly!!

First of all, the hotel location is strategic, close to Galata port, Istanbul Modern, tram station, Galata tower is 10 min walk, Taksim and Istiklal street are 15 min walk. The area is not as busy and crowded as Taksim's. The hotel is nice, and clean, helpful staff, and the rooftop breakfast is rich, delicious with a nice view of the Bosphorus and part of the city.

The location of the hotel was very convenient. Less than 5 min walk from taksim square, metro station and Istanbul airport shuttle bus final stop in Taksim. Staff at the reception were friendly and always greeted with smile. Lots of food places and miscellaneous shops nearby. Very convenient location for families with young children and elederly.

Small hotel located very close to Taksim square and Istiklal. Our room was quite large, very comfortable and had a lot of light. From the balcony we could see night Istanbul and Galata tower.

The hotel is in good location near to Taksim square, staff were very friendly and the property is a good value according to the price paid, no problem staying again if I go to Istanbul again

best hotel in Istanbul 5 stars hotel Doorman Mehmet help us during our stay bellboy Cihan and Dina untill c out see you soon all security team all front desk team

One of best 5 star hotel in istanbul. Customer Service @ its best they will make you feel like home. Specially Mr. Sardar best guy to speak with a real gem person.

The location was fantastic. It was a few minutes from Hagia Sophia, Sultan Ahmed Masjid (Blue Mosque), Grand Bazaar, Grand Hamam and Hodja Pasha where they have fantastic shows (Twirling Derwishes and Traditional Folk Dance and Music). Even taking tours was convenient from the hotel and the Bosphorus was close by.

Room interior was exceptional. Staff super friendly & helpful. Room equipped with everything you could have possibly forgotten to pack. The SOHO house restaurants and private club access super

great bed, good location, friendly staff