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Great historic hotel in a great spot. Hotel is located 5 mins walk from Times Square, Heralds square, Bryant park, 15 mins from Central Park, there are Metro stations under which will take you anywhere. Lobby is nice and although renovated some years ago still has old fashion look, which is cool. There is museum, computer room and gym in the basement. We ve stayed for 17 days in basic room and it was comfortable for two. Bed is nice and soft, view over Manhattan is awesome. Cleaning is done every day.

Price for 6 nights. Location so close to Times Square and a few other must see tourists spots was excellent. Carlos was the hotels only shining ray of light. Very engaging and helpful, wish we had spoken to him at the start of the trip. He looked after of bags when we checked up and spent the morning in town. He had lots of friendly advice on how to get around town a lot easier and cheaper. When we got back to the hotel he had somewhere for us to freshen up and sorted out our taxi to the airport.

I loved my stay at citadines hotel, no complaints whatsoever. The staff is super nice and helpful. The front desk during our stay consisted of Gio, Stephanie, and Aaliyah and they each went above and beyond for us. Exceptional customer service. This is a nice modern-like hotel right in the center of new york city, the rooms are a bit small but still very comfortable so I didn’t mind it at all, all of the “places to see” are conveniently close to this hotel, most being at walking distance.

The location is good if you're interested in the area around Times Square. It's certainly handy for shopping too. The staff were very helpful and friendly. The rooms are clean, albeit the standard small rooms that you get in the centre of Manhattan. We've stayed in Manhattan many times though and only stayed here because the photos on the website made it look very nice. It is pleasing to the eye but there are better hotels further out for the same price.

I have stayed already in several hotels in NYC through the years and I can easily say that this one is the best.. not only the cheapest regarding the price.. but the most confortable (with modern design and furniture) very clean (never saw this level of cleanliness in NYC) and well located. Staff is very nice (we asked for a room on top floors and got it) and always ready to assist (not the case in most Manhattan), spacious room, a big gym.. we had the best time!

Perfect Location in Midtown Manhattan. Close to Times Square, Bryant Park and not far from Empire State Building and Central park. We had a room on 25th floor and we had a stunning view to the city. The cleaning service was perfect. The rooftop bar Dear Irving on Hudson has an incredible view on the surrounding skyscrapers (Hudson Yards, Empire State Building, Times Square). The final summary = I would recommend this hotel definitely !

This is the second time we have stayed at this hotel and we love it. It is clean, has a friendly and inviting lobby area, the beds are comfortable, the breakfast buffet is ample with different hot foods every morning and the rooms are quiet and a great place to relax after a busy day sightseeing. Location is also excellent and close to Times Square and Penn Station. This is definitely our go to hotel when in Manhattan.

You could not ask for a better location in all of New York City. Many restaurants in all directions and in all price ranges. Many shows in a couple block area. Steps away from where the ball drops. Only hotel I know of with pool. Bars on top two floors so everyone can get a view. Also bars down below if you do not like heights. Excellent tour guide down a couple blocks which will take you to other sights in the city.

Location is very good, near the times square and at center of Manhattan. You're only a few meters from all locations and this is great. You can walk to any place nearby and this was the only good. Hotel security was also okey and it was good for family having kids around. Also, you need to pay whatever the room has, even a bottle of water, which should be free for families, and all guests, at least.

The hotel is in the middle of Manhattan, located really near to the Times Square. The staff is fantastic and helpful. Breakfast american, if you aspect a breakfast continental, you can be disappointed, but there are yogurt, eggs, donuts, wafels, coffee, tea, bread, apple and banana every day. I had really good experience with the friendly staff. Ideal for a city break and sightseeing.

The hotel is close to the Central Park and museums that are our main target, it's also walking distance to Time Square, 5th Ave, Rockefeller Center and many other attractions. It's convenient to take subway and Uber. The room is much bigger than we expected, it's valuable comparing to the price in New York city. It's clean as well and the staffs are nice and helpful.

I booked this hotel as it was one of the cheaper hotels I could find for 6 nights. It is a 10min walk from NY Penn Station where you can get transport links to Newark Airport. It is a 10min walk from Times Square and is close to lots of other attractions. The staff were always very friendly & chatty. I would stay here again if I am coming back to New York!

This hotel was in a great location! Not a long walk from the subway or Times Square. The room was a little small, but honestly, all rooms in New York City are small at the price we paid. The grab-and-go breakfast was great, the staff was friendly and I felt the Covid precautions were great, masks in public spaces, hand sanitizer everywhere!

This is a gem of a hotel is tucked away in a very busy part of New York City and yet is extremely quiet. The staff is competent, attentive, and enthusiastic, and they do not delay to serve their guests in even the smallest of details. Take the opportunity to stay there now before it gets too popular haha! We will be back!

I was 1 block away from Times Square, which I usually try to avoid, but once I got in from the hustle and bustle of the city- Riu was a VERY nice hotel. Staff were friendly, the bed was comfortable and the space felt rather spacious compared to other hotels I've stayed at in Manhattan. A good value overall.

It was exactly as expected. Its got the American Horror Story feel as far as its decor and age of a hotel which in a way was very cool. Room was as described just felt old and tired. The pull out bed was very uncomfortable. Otherwise a good stay for the money as it was cheaper than most in NY city.

the location is perfect for exploring the southern part of Manhattan. I’m coming to New York for more then 20 years, but due to business I’ve always stayed in midtown. This area is much more fun. the hotel is close to a subway station.

Location was closed to the purpose of my visit despite its little far from main attractions of New York City The hotel has many option for spending a good night life and close to many restaurants and coffee shops in the neighborhood

Good location, clean and comfortable room. The hotel is surprisingly quiet for New York City due to it’s location next to no public transportation area around WTC memorial.

It was a wonderful experience although I live in NY I have never enjoyed as much as I did with my best friend. It was her first time in NYC