Hotels in Hanoi

Hotel really nice and staff super friendly. Anna and her colleagues ensured we had a comfortable night, they let us check in early after the long flight and were great helping us change dates of bookings when our plans changed. The room super cosy and clean, very tasty breakfast. Location prime, close to Old Quarter and walking distance to major sights. It felt like staying at the 5 start hotel but with the family and friendly feel of a homestay. Really enjoyed my stay here and cannot imagine staying anywhere else when in Hanoi.

Everything! Absolutely wonderful despite being brand new. Great location just few steps to the lake and old quarter. Room is airy and very comfortable (we had corner room) and nice view of the city. Breakfast is great. The best is really the staffs and the manager. They have been so courteous, friendly, and helpful , being apologetic in everything as they feel the hotel was very new and services may not be up to the standards. I would definitely recommend this hotel for your next visit to Hanoi. You will be delighted

Best service, the staff went above and beyond with every little thing. Really good breakfast, beautiful room, PERFECT location... everything was fantastic, and they were happy to store our luggage for us while we went away for a night on a Halong Bay Cruise — we were so grateful! Nova Luxury is close enough to all the best parts of Hanoi Old Quarter, a couple minutes walk if that, but far enough for a quiet and undisturbed sleep. Highly recommend this hotel. The staff will look after you, take it from us!

Location was spot on. Walking distance to most of the tourist attractions around Old Quarter. Food wise, you don't need to venture far to find some good Vietnamese food. The best part is how Marcus welcomes you to the hotel. Hit him up for pretty much anything - where to eat and what to visit. Marcus will be more than happy to help you out. He even organised our Halong Bay trip which was a bit cheaper than what was offered elsewhere. Would definitely be back at Icon 36 when I visit Hanoi next.

We were in touch with the hotel staff before our stay. They arranged the pick up from the airport and provided us with trips/tours options, hence we used them as a trip provider also. The hotel staff had a perfect attitude, very friendly and keen on help with everything we needed. The location in the border of the Old Quarter and French Quarter is excellent as well. All trips that they arranged for us were awesome - a food tour around Hanoi and trips to SaPa, Ninh Binh and the Ha Long Bay.

5 star service from the moment I stepped off the taxi! Location is great in the middle of the Old Quarters in Hanoi. Just 2 min walk to the weekend night market. Lots of eateries and happening places around the hotel. Eat, eat, eat! Mary Duong, the hotel Manager was super & led a great team, with special mention of Lynn Linh who took the trouble and time & out of her way to show me around. Tours can also be arranged from hotel by Lucy & pick up at hotel.

We booked two rooms - one double bedroom with inner view and a suite. Both rooms were quite spacious when compared with the average hotel room in Hanoi Old Quarter. For the double they also give you a choice between one double bed and twin beds, which is not often available at other hotels in Hanoi or Vietnam in general. The pool, although quite small, is nice and refreshing after a hot day visiting Hanoi.

Located in the heart of Old Quarter of Hanoi. Very close to all the main attractions. So many food options and it’s 5 mins walk to the weekend night market. The hotel itself is very clean and neat. But the best thing about this hotel is the staff. I have never experience such high level hospitality even with 5 stars hotel. Everyone was so nice, professional and warm. Excellent! 👏🏻👏🏻

Super very nice hostel. Perfect location..excellent service. Nice & delicious breakfast.. amazing bed .. clean toilet.. beautiful street location. wonderful facility.. very kind staffs.. Good Water facility.. always get hot water. One of the very best hostel in Hanoi City, Vietnam. Very good 5 star hostel. Hotel boss is very kind ..15 days of my stay is very comfortable..

Having travelled extensively and stayed in accomodations across all budgets; Golden Sun Suites Hotel in Hanoi proved to be the best value of all. The friendly and helpful staff, amenities (room size and breakfast buffet) and location (Old Quarter, walking distance to everything you’ll ever ask for) most definitely make this place a worthy visit on your Hanoi trip.

If you are planning to stay in Old Quarter - thats the place to stay. I staid in different hotels around but this one is the best as a hotel, area around is most friendly and clean in Old Quarter. Great staff, they are really trying their best and quality of service is better than in majority 5 star hotels!! Amazing breakfast!!! All was great!!! Thank you guys.

The location was really good if you want to be in the old quarter not far from many traditional shopping streets and street food The service in the hotel was a 5 star one specially at the breakfast buffet the manager was amazing and the staff were super quick and helpful The room is def good value not to mention again the refund and the gratuities we got :)

Nice hotel with good location.Hotel belong Hanoi the old quarter very convenience to have most of attraction ,bar, restaurant ,tourist places.Room was clean and lucky to had upgrade with balcony room.. Breakfast was fantastic with lot of choices. We spend lovely trip in Ninh Binh and Ha Long Bay organized from hotel . Thank you to Hanoi Elpis team!

The best service and hospitality we experienced in Vietnam and maybe of all our travels so far! Very familiar and helpful atmosphere. Big thanks to Rosie and the entire staff! Helped us out wherever they could. Hotel was very close to the best cafes and sceneries in old quarter of Hanoi. Top Spot!

Very pretty boutique hotel on the edge of the French Quarter in Hanoi. It’s located in a posh area and is just 1 km from the hustle and bustle of the Old Quarter, which worked out perfectly.

Excellent customer service, nice hotel ambiance , location within the old quarter - I had the best stay in Hanoi.

We stayed at the duplex room with a balcony and it was very beautiful. But what really impressed us is the service, recognition, and professionalism of the staff. We were asked to be seated while they were preparing the welcome drink, which at first I thought it took kinda long, but after the fancy welcome drink was presented that changed everything. Ms. Anh gave us very detailed and useful information for places to eat and go around the hotel. And Mr. Hieu friendlily offered to take picture for us. We stayed only for one night and it seemed that the staff recognized us already and greeted us in a way that made us feel special. The lady with short hair and eye-glasses who sent us off on Hotel's transportation was very nice as well.

I really like the spacious room! It was very comfortable!!! The location was wonderful! The tours we booked fetched us in our hotel! The people were very nice!!!! And we also loved their breakfast buffet!!!!! They served quality food!!! We will definitely be back here in this hotel once we thought of coming back to Hanoi! Lihn made sure to make us feel at home! Good job to this hotel!

Motorbike parking. Nothing else to add. Very nice view (6th floor). Food at walking distance.

Location is good for access to other places within Hanoi. Good facilities in the hotel.