Hotels in Hanoi

Great location in the old quarter Hanoi. The rooms at this hotel were perfectly clean and offered anything you need for your stay in Hanoi. Able to rent motorbikes, plan day trips, coordinate transportation and had a great breakfast to start your day everyday. Staff spoke English well. Tea and coffee always available. Best part was the warm and accommodating staff at the reception desk, always looking to help with restaurant recommendations or anything you need help with. Always with a friendly smile. Great price. I would stay again.

Hotel really nice and staff super friendly. Anna and her colleagues ensured we had a comfortable night, they let us check in early after the long flight and were great helping us change dates of bookings when our plans changed. The room super cosy and clean, very tasty breakfast. Location prime, close to Old Quarter and walking distance to major sights. It felt like staying at the 5 start hotel but with the family and friendly feel of a homestay. Really enjoyed my stay here and cannot imagine staying anywhere else when in Hanoi.

Everything! Absolutely wonderful despite being brand new. Great location just few steps to the lake and old quarter. Room is airy and very comfortable (we had corner room) and nice view of the city. Breakfast is great. The best is really the staffs and the manager. They have been so courteous, friendly, and helpful , being apologetic in everything as they feel the hotel was very new and services may not be up to the standards. I would definitely recommend this hotel for your next visit to Hanoi. You will be delighted

Location was spot on. Walking distance to most of the tourist attractions around Old Quarter. Food wise, you don't need to venture far to find some good Vietnamese food. The best part is how Marcus welcomes you to the hotel. Hit him up for pretty much anything - where to eat and what to visit. Marcus will be more than happy to help you out. He even organised our Halong Bay trip which was a bit cheaper than what was offered elsewhere. Would definitely be back at Icon 36 when I visit Hanoi next.

We were in touch with the hotel staff before our stay. They arranged the pick up from the airport and provided us with trips/tours options, hence we used them as a trip provider also. The hotel staff had a perfect attitude, very friendly and keen on help with everything we needed. The location in the border of the Old Quarter and French Quarter is excellent as well. All trips that they arranged for us were awesome - a food tour around Hanoi and trips to SaPa, Ninh Binh and the Ha Long Bay.

5 star service from the moment I stepped off the taxi! Location is great in the middle of the Old Quarters in Hanoi. Just 2 min walk to the weekend night market. Lots of eateries and happening places around the hotel. Eat, eat, eat! Mary Duong, the hotel Manager was super & led a great team, with special mention of Lynn Linh who took the trouble and time & out of her way to show me around. Tours can also be arranged from hotel by Lucy & pick up at hotel.

My son lives nearby so this hotel was selected so as to be near him. It isn’t a hotel set up for tourist visitors. But it was nice to be in a genuine Hanoi suburb with real people going about their daily life. As a non Vietnamese speaker it was an adventure finding breakfast, ordering a coffee or even crossing the road. The local park is a busy place with lots happening for VN people by VN people. More genuine than the old quarter’s market stalls selling tee shirts!

Great English speaking staff, kind and always ready to help. Organised pick-up from the airport. Secluded location, away from the noisy streets of Hanoi, although it is located in Old Quarters - easy, walkable distance to many places. Many restaurants, cafes, laundry, money exchange, massage places and travel agents very close to the hotel. Big room, clean, kettle, TV, safe, cleaned every day. Lift to higher floors. Good Vietnamese or western breakfast.

Perfect position just off the lake in old quarter. Clean , well appointed room. AC effective. Not noisy as it is in a side street blocked off from car entry at weekends. However that means taxis cannot access it at weekends and you will be dropped off with your luggage at the end of the street! Breakfast was the standard fare in Vietnam. Not exciting but adequate. Good hotel for a few nights in Hanoi. I would recommend it. Good value for money.

Best hotel we've ever stayed in. Staff is just amazing and incredibly caring. The breakfast is absolutely fantastic. We can recommend the spa and the meal at the sister hotel nearby too. Rooms are very quite and luxurious. Beds are incredibly comfortable. Everything was super clean. Wifi is just great. Location is also very good in the old quarter. Just choose that hotel for your stay in Hanoi and you won't be disappointed!

We booked two rooms - one double bedroom with inner view and a suite. Both rooms were quite spacious when compared with the average hotel room in Hanoi Old Quarter. For the double they also give you a choice between one double bed and twin beds, which is not often available at other hotels in Hanoi or Vietnam in general. The pool, although quite small, is nice and refreshing after a hot day visiting Hanoi.

Located in the heart of Old Quarter of Hanoi. Very close to all the main attractions. So many food options and it’s 5 mins walk to the weekend night market. The hotel itself is very clean and neat. But the best thing about this hotel is the staff. I have never experience such high level hospitality even with 5 stars hotel. Everyone was so nice, professional and warm. Excellent! 👏🏻👏🏻

Super very nice hostel. Perfect location..excellent service. Nice & delicious breakfast.. amazing bed .. clean toilet.. beautiful street location. wonderful facility.. very kind staffs.. Good Water facility.. always get hot water. One of the very best hostel in Hanoi City, Vietnam. Very good 5 star hostel. Hotel boss is very kind ..15 days of my stay is very comfortable..

If you are planning to stay in Old Quarter - thats the place to stay. I staid in different hotels around but this one is the best as a hotel, area around is most friendly and clean in Old Quarter. Great staff, they are really trying their best and quality of service is better than in majority 5 star hotels!! Amazing breakfast!!! All was great!!! Thank you guys.

The location was really good if you want to be in the old quarter not far from many traditional shopping streets and street food The service in the hotel was a 5 star one specially at the breakfast buffet the manager was amazing and the staff were super quick and helpful The room is def good value not to mention again the refund and the gratuities we got :)

Nice hotel with good location.Hotel belong Hanoi the old quarter very convenience to have most of attraction ,bar, restaurant ,tourist places.Room was clean and lucky to had upgrade with balcony room.. Breakfast was fantastic with lot of choices. We spend lovely trip in Ninh Binh and Ha Long Bay organized from hotel . Thank you to Hanoi Elpis team!

Very pretty boutique hotel on the edge of the French Quarter in Hanoi. It’s located in a posh area and is just 1 km from the hustle and bustle of the Old Quarter, which worked out perfectly.

Staff were incredably helpful, better than most 5 star hotels I have stayed in, great breakfast, great location in old quarter.

Excellent customer service, nice hotel ambiance , location within the old quarter - I had the best stay in Hanoi.

Motorbike parking. Nothing else to add. Very nice view (6th floor). Food at walking distance.